Room type

Standard Double Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Superior Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite Executive

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Single Room

Max Occupancy: 1 guest

Double Room Garden Floor

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Superior Double Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Luxury hotel with 2 restaurants and free breakfast

Nectar Points available

Location

Situated near the airport, this luxury hotel is within 1 mi (2 km) of Palazzo dei Congressi, Parco Ciani, and University of Lugano. Cantonal Art Museum and Piazza della Riforma are also within 1 mi (2 km).

Hotel Features

This hotel features 2 restaurants, an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, an outdoor tennis court, a sauna, and a steam room are onsite.

Room Amenities

All 78 soundproofed rooms provide free WiFi, free wired Internet, and sofa beds. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.

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Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Grand Hotel Villa Castagnola au Lac provides an outdoor tennis court, a sauna, and a steam room. Dining is available at one of the hotel's 2 restaurants. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 4864 square feet (452 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and a terrace. Onsite valet parking is complimentary. A total renovation of this property was completed in 2015.

  • Year Built 1880
  • Free WiFi
  • Free wired high-speed Internet
  • Number of floors - 5
  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Total number of rooms - 78
  • Free newspapers in lobby
  • Free breakfast
  • Concierge services
  • Conference space
  • Elevator/lift
  • Fitness facilities
  • Hair salon
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Turkish bath/Hammam
  • Library
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Free valet parking
  • Garden
  • Terrace
  • Safe-deposit box at front desk
  • Conference space size (meters) - 452
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 4864
  • Outdoor tennis court
  • Sauna
  • Shopping on site
  • Steam room
  • Indoor pool
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Family Friendly Amenities

  • Indoor pool
  • Free Wi-Fi
  • Soundproofed rooms
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Sofa bed
  • Cribs/infant beds (complimentary)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free valet parking

Room Amenities

  • Desk
  • Private bathroom
  • Soundproofed rooms
  • DVD player
  • Pay movies
  • Hypo-allergenic bedding available
  • Balcony
  • Climate control
  • Air conditioning
  • Phone
  • Minibar
  • Free bottled water
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • In-room childcare (surcharge)
  • In-room safe
  • Sofa bed
  • Satellite TV service
  • Free WiFi
  • Free wired high-speed Internet
  • Free newspaper
  • Room service (limited hours)
  • Down comforter
  • Individually decorated
  • Pillow menu
  • Sofa bed size
  • Free cribs/infant beds
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Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Ristorante Arte al Lago - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a steam room. Other recreational amenities include a fitness center.

Spa Services

  • Steam room in spa
  • Sauna in spa
  • Number of treatment rooms 1

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is Noon

Payment types

Pets

Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

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Fees

You’ll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 4.70 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: CHF 20 per night
  • Pet fee: CHF 50.00 per pet, per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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