Being the first time in a hotel in Alpena, this was a great experience. The room was clean. This hotel is pet friendly which was awesome because I have a Pug and I like to bring him places. There weren't pile of crap on the ground outside either so it looks as if the hotel staff keeps up the area for lazy pet owners. My only issue was the desk clerk. She was nice except when I asked for 3 towels for my family. She looked at me like I was trying to steal them. I told her that they were for swimming for my family and she told me that the towels for swimming were in the pool area. When my family and I arrived in the pool area, we discovered that there were no towels in the towel cabinet so my wife called the front desk and informed them of our findings. The same clerk then, brought towels out to fill the cabinet and personally gave us towels. I was satisfied with my stay and would recommend this place to anyone.
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