Excellent hotel and staff. Buffet breakfast is of a high standard and includes a range of dishes from Indian to western. Rooms are excellent and the staff are really friendly and courteous. In room dining is of a very high standard and the food is very tasty. I would recommend this hotel highly.
This hotel offers a very professional service. Staff at Reception were helpful with reconfirming flights and I was upgraded as I arrived on my birthday. It turns out that my daughter had discussions with the hotel about providing me with a birthday cake and thought that this had been arranged, but nothing materialised. She was quite disappointed as she had gone to some trouble over this. Apart from this, I enjoyed my stay.
The hotel was close to everything...its in the center of the city. The staffs are exceptionally good although I had argument with one staff Mr. Shibin however it was total misunderstanding and he apologized professionally. The staffs are very helpful, they would go out of their ways to meet your request. Was extremely happy with the service and the room. Facility is basic and meets the hotel standards. Would surely stay again!
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