After repeated attempts on the first day, till 11 PM, the maintenance staff was unable to fix the room A/C. On second day, I was told that there is no individual climate control for each room and the temperature can only be set on the the central A/C unit which was too warm for me. The floor, closets and curtains were covered in lint. The phone in the room had static noise on day one and the mic stopped working on day 2.
This resort is listed as 5 star on Orbitz which was the primary reason I booked it. I disagree with this rating and would not give this resort more than 3.5 stars. I expect a 5 star resort to have individual climate control for each room and rooms to be clean.
On the positive side, this resort has a nice view of the ocean, pleasant and helpful staff and good food.
Please update the rating of this resort so that the future travelers get a better idea on what to expect.