Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tn

Awesome Arabian Sea view

Posted 24-Aug-2014
Great location; calm ; blissful. Had a great time
4 out of 5
Recommended
for Everyone
by A verified traveller from Delhi

Excellent view of the Arabian Sea

Posted 23-Aug-2014
We had an extremely pleasant stay and the hotel staff was courteous. Would like to go again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay

Posted 22-Aug-2014
Good Hotel....Need to add variety to their breakfast menu
5 out of 5
Recommended
for Business Travellers
by Nasser from Kerala

Amazing place

Posted 28-May-2014 on Hotels.com
Amazing place.. Highly recommended. But restaurant prices need to come down atleast by 100%...if not by 200%.really expensive.. They should bring down the prices or else every one will just stop eating in the restaurant and go out and eat. And that's what is happening right now and that's what we did too..
3 out of 5
Recommended
for Families
by deedav from UK

Disappointing hotel

Posted 18-May-2014 on Hotels.com
I booked this as a four star hotel which it certainly is not.My first room was dark, very in need of refurbishment with mould in the vert small bathroom. They moved me to a suite which was brighter but still in need of decoration. Several facilities were closed - no second restaurant, no pool bar, no gift shop / library.The breakfast was OK, and food generally not too bad, not four star. The staff however were the one saving grace, all were really nice and helpful. The nearby beach is black sand and not that pretty. Much nicer places to stay in Kerula.
3 out of 5
by Jo from Bangalore

Easter Weekend Break!

Posted 28-Apr-2014
Pros: There Decor
Cons: There attention to detail everywhere
Location: Location is misleading. Turtle on the Beach is not on the Beach, it's close to the Beach. The Beaches, once you reach them, are nice with good facilit
We booked at this Hotel expecting, like the name sugguests, to be staying on the Beach and especially booked a Seafacing Bedroom. We got a Hotel with no access to the Beach ( transport took 5 minutes) and a Bedroom with a Palm Tree view (with the Sea shining through). When this was mentioned to the Reception Staff they just ignored the comment and carried on as when we never ementioned anything. In my opinion, they could, at the very least, have moved us up one or two floors to get the Seaview. Otherwise the staff was fine and polite. The Bedroom was big and clean, guest supplies were not always replaced, but the room was comfortable. The restaurants variety, especially at breakfast was basic ( needed plates, cutlery, glasses and replenishment was done very slowly and only after asking) and Dinner a la carte was exceptable. The most helpful person at the Hotel was their Driver (s) as they always were very polite and accommodating.
4 out of 5
Recommended
by Ashish

Posted 26-Apr-2014 on Hotels.com
The service at the restaurants was really from the heat. To name a few of the staff Aditya , Zulfi, Sanjiv, Yogasekar....I wish I remembered the other names..... A few suggestions - Consider giving complementary Airport Pickup ; A few basic welcome kits/toiletries inthe room would go a long way in make the guests feel special.
4 out of 5
Recommended
for Everyone
by manish from london

Good hotel

Posted 22-Apr-2014
Very good ahould be more facilities for guest sbd internet should be free Its a five star hotel with five star prices so thus should be complimentary evrn in thr lobby ares
4 out of 5
Recommended
by Vineet

This traveller left a rating score only Posted 30-Mar-2014 on Hotels.com
1 out of 5
Recommended
for Personal Event
by alex1970 from new york

overpriced, dirty with bad service

Posted 29-Mar-2014 on Hotels.com
while it looks on paper as a decent four-star hotel, the appearances deceive. the room was absolutely filthy, with broken fixtures and old, worn-out bed sheets. terrible overall hotel service, with a surly attitude (highly unusual for kerala). overall, an overpriced sham -- i have stayed at cleaner, friendlier and better hostels.
Comment from Hotel Management
08-Apr-2014 by GeneralManager, Hotel Management
Thank you for sharing your stay experience with us. While we constantly endeavor to serve our guests with hospitable services, in this particular case we seem to have not been able to achieve the same. We regret for not being able to meet your expectations. Your grievances have been shared with the team and I am sure you will notice a marked improvement on your next visit here.