this is my second time going in Les than 3 months and I love this place, the staff is really helpful really nice people. it has everything to go out with the family for a vacation. I highly recommend this hotel.
Everything was great except our room happened to be above the parking lot and not sure what noise was happening early morning 3 or 4 am but it was very loud, like emptying trash bins. Not sure but would recommend staying on opposite side of hallway. Other than that the hotel was beautiful and amenities were great.
Will stay there again but request a room overlooking the waterway !!
While I travel for business with some frequency, I stayed at the Springhill Suites in The Woodlands with my daughter who was in a wedding. The friendly staff went above and beyond to make our stay perfect! The room was quiet, immaculate, and spacious suite with the best mattress I would purchase for my own home. Clearly, the owners invest in their property and their employees because it had the feel of a brand new hotel. Prior to arriving, I was concerned about our safety because it is off 45. By day two, the area was great and everyone from the bartender to the front office manager Kim knew us by name, I extended our stay and extra day. I would recommend this Marriot hotel to anyone looking for a relaxing, full service hotel with an astonishing rate!
"A pleasing stay in the heart of The Woodlands, TX."
My stay was short, nice, and comfortable. This hotel is in a great location! It's close to the waterway and the Woodland Mall. The hotel was very clean and well maintained. It may seem petty, but I coffee in the lobby could have been a little warmer.
The hotel itself is great the only issue I had with the room was the AC. It was turned up when I got there and took quite a few hours to cool down to the room. The hotel staff was rude. Upon arrival there was not a hi or how are you, they just wanted my last name, license, and credit card. She handed me my room key and then moved onto the next customer without even handing me my license or card back. For the price I paid I expected a little bit bette customer service.
The Woodlands, a master-planned community in the southeast Texas, is located 28 miles (45 km) north of downtown Houston. The Woodlands features a shopping mall, seven golf courses, a regional concert venue, and a 4-star-rated resort. Coursing through the community is a publicly accessible waterway with a colorful lighted, dancing waterfall complete with music.
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