I loved my stay at the Orchards hotel. It is beautiful; the library, living room, pool, the fountain outside, are all so charming and quaint at the same time. My room was comfortable, and pampered me with soaps, shampoos, lotions, and robes. The bathroom was large and the room was cozy, with a television in the armoire and access to many channels. The turndown service and housekeeping are excellent. The food at the Gala Steakhouse and Bistro is delicious, the service excellent. The hotel is in a beautiful country location, and they make you feel like a special guest. I love the cookies at the check-in desk, and the ones they leave for you at night, along with even a "sweet dreams" card and weather forecast so that you can plan your stay. It is the perfect place to get away from the city and feel special. I will be coming back!
"Perfect jumping off point for all the Berkshires"
From the owners who personally welcomed us and made sure every one of our needs were met, to the delightful homemade breakfast treats and superb Lenox location, this place is a winner.
We arrived on a Monday, knowing that most of the area's performance venues would be dark. So after dinner, we returned to Gateways Inn for the "free music," planning to enjoy an after-dinner drink and a little light entertainment. We ended up staying for 2 hours, because the group of 3 performers, plus 2 guest soloists, was spectacular. For the rest of our stay we returned after all of our other performances to catch more of the live music.
The location right off downtown Lenox is pleasantly quiet, yet a one-block stroll from Church Street. From here we also had instant access to the roads we needed to easily get anywhere, from Great Barrington and Jacobs Pillow to North Adams and Williamstown.
All staff were great as well - keeping our room perfectly clean and delivering every service with visible caring.
We were there on a weekday, so there was only one other guest. The proprietor was unobtrusive yet welcoming, congenial, and very helpful in recommending a couple of good restaurants to choose from for supper. The room and the whole establishment were very clean and comfortable, very nicely furnished and decorated and provided everything we needed. We had a very good dinner, a peaceful and restful night's sleep and a tasty breakfast. We wee very happy with this establishment in all respects.
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