Property grounds

Reviews of Whistler's Inn Bed & Breakfast

3.5 out of 5
Whistler's Inn Bed & Breakfast
5 Greenwood Street, Lenox, MA

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 431 reviews" "
Rating 8 - Good. 139 out of 431 reviews" "
Rating 6 - Okay. 94 out of 431 reviews" "
Rating 4 - Poor. 39 out of 431 reviews" "
Rating 2 - Terrible. 19 out of 431 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding combination of art, antiques
Stayed 1 night in Dec 2023
Response from Lis on 17 Jan 2024
Thank you very much for the nice review, Michael! It was so nice to meet you! Enjoy the snow this winter, and the upcoming spring. We hope to see you again!

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and the staff was extremely helpful with recommendations, breakfast, etc. the property was clean and nice, but a fair bit older than it appears online, fyi
Stayed 1 night in Sep 2023
Response from Lis on 3 Dec 2023
Hello Steve,Thanks for your nice comments about Whistler's Inn, the breakfast and the staff. Whistler's Inn was built during the Gilded Age. It is filled with vintage furniture, and yes the English Tudor mansion is an antique. Have a great year in 2024! Thanks for staying with us.

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful getaway! Friendly staff and great location.
Stayed 2 nights in Oct 2023
Response from Lis on 26 Oct 2023
Thank you so much for your nice review. We hope to see you again!

10/10 Excellent

Nelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lis on 26 Oct 2023
Thank you so much, Nelli! We hope to see you again. Have a Wonderfull autumn!

8/10 Good

John, Thomaston

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Lis on 2 Oct 2023
Thank you, John!

10/10 Excellent

eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Trip - Very Happy
Very accommodating owners who did us a favor upon seeing my kids and me. Highly recommend.
Stayed 1 night in Sep 2023
Response from Lis on 11 Sept 2023
Thanks for the nice review, Eli! Have a great summer and autumn!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tanglewood. Rooms were small, bathroom was down the hall.
Stayed 1 night in Aug 2023
Response from Lis on 10 Sept 2023
Thanks for the nice review. The Blue Room is the only room that we have with the bathroom in the hall, but close to the room, and it is private to the Blue Room.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, very nice people.
Stayed 1 night in Sep 2023
Response from Lis on 10 Sept 2023
Thank you for the nice review. It was nice to meet you. Enjoy the upcoming autumn! We would love to see you again!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2023
Response from Lis on 10 Sept 2023
Thank you, Mark! Have a great rest of your summer! We hope to see you again!

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy but tight room and bathroom
Stayed 1 night in Aug 2023
Response from Lis on 31 Aug 2023
Thanks for the positive review, Tracy. Yes, we have a couple of small rooms that we try to describe as such. I hope that you had a great time at Whistler's Inn and in the Berkshires in general. It was so nice to meet you!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from lis on 20 Aug 2023
Thank you, Robert! It was nice chatting with you, and I hope that you had a wonderful time in the Berkshires! Thanks for staying at Whistler's Inn!

10/10 Excellent

BARRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from LIs on 15 Aug 2023
Thank you for the nice review, Barry! It was great to meet you. Have a nice autumn.

8/10 Good

Christine

Stayed 3 nights in Aug 2023
Response from Li on 27 Aug 2023
Thank you, Christine. It was nice to meet you! We are glad that you enjoyed your stay at Whistler's Inn in Lenox!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice host, clean, comfortable, fantastic breakfast
Lisa was very nice and a pleasure to engage in conversation. The room was very clean and comfortable. My Chinese girlfriend was a little superstitious about the graveyard located directly across the street. It didn't bother me. I concentrated on the beautiful garden in the backyard and the nice sitting area on the patio. Lisa was a wonderful host and provided a fantastic breakfast in the morning!
Stayed 1 night in Jul 2023
Response from Lis on 1 Aug 2023
Thank you, James! It was a pleasure to meet you too. I enjoyed spending some time talking to you and your girlfriend. Thank you also for the compliments on the breakfast that we provide at Whistler's Inn.

10/10 Excellent

Ron

Stayed 1 night in Jul 2023
Response from Lis on 20 Aug 2023
Thank you, Ron! It was nice to meet you, and I am glad that you had a great time at Whistler's Inn. Have a nice rest of your summer!

10/10 Excellent

Timothy

Stayed 1 night in Jul 2023
Response from Lis on 20 Aug 2023
Thanks, Timothy! I am glad that you had a nice time at Whistler's Inn, and perhaps you might return someday! Have a great rest of your summer!

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful unique home filled with antiques - transported us to an era past. Lovely. Mattress was not great - could be upgraded.
Stayed 1 night in Jul 2023
Response from Lis on 13 Jul 2023
Thank you for the nice review, Lillian! I am glad that you felt transported to another era, and that you enjoyed the antiquities at Whistler's Inn. I am not sure what mattress you might be talking about, but we shall take a look and upgrade.

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
One-night stay
Very nice stay in the heart of Lenox. Lovely breakfast!
Stayed 1 night in Jul 2023
Response from Lis on 13 Jul 2023
Thank you, Lynn! It was so nice to meet you, and I am glad that you enjoyed the breakfast. Have a wonderful rest of your summer!

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fascinating property. Very charming. Breakfast was a real treat. Good coffee! The room was tiny, (the Blue Room) but that is understandable in an old house. It helped that there was a lovely porch area just outside the room. The biggest problem was difficulty locating and using the electrical outlets in the room. Also, the vintage dresser was nice, but needed drawer liners or something to make it feel clean.
Stayed 2 nights in Jul 2023
Response from Lis on 15 Jul 2023
Thank you for the nice review, Joann, I'm glad that you enjoyed the breakfast and the coffee! Yes, the Blue Room is a small room with a porch outside. We will put liners in the drawer. Thanks for the suggestion! Have a wonderful rest of your summer!

10/10 Excellent

kathleen

Stayed 1 night in Jul 2023
Response from Lis on 30 Jul 2023
Thank you very much! We are glad that you enjoyed staying at Whistler's Inn, and that you had a nice time in the Berkshires. It was nice to meet you!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was like a living museum.
Stayed 1 night in Jul 2023
Response from Li on 8 Jul 2023
Thank you, Jeff! Whistler's Inn is a bit like a museum, isn't it? It was so nice to meet you. Have a wonderful summer!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Whistler’s Inn. The room was very clean. So great to meet the owners and their puppy. We would definitely come back.
Stayed 1 night in Jul 2023
Response from Li on 8 Jul 2023
Thank you for the nice review, James. It was a pleasure to meet you, and we are glad that you liked meeting our puppy. We would love to see you again at Whistler's Inn. Have a wonderful rest of your summer!

6/10 Okay

Alfred

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Li on 8 Jul 2023
We hope that you had a nice time in the Berkshires and at Whistler's Inn. We welcome feedback as to how we can improve our service. Thanks for staying with us, and it was nice to meet you.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with many cozy spots to sit and relax. We were served a fabulous breakfast. A wonderfully relaxing location.
Stayed 1 night in Jun 2023
Response from Li on 2 Jul 2023
Thank you so much for the nice review. It means so much to us! We try our best. Have a wonderful summer.

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful community of dwellers with like minded values, kind hearted, great conversationalists ! Great historical information imparted by the owners! We enjoyed our stay so much !
Stayed 1 night in Jun 2023
Response from Joan on 30 Jun 2023
Thank you so much for the nice review, Wendy! It means a lot to us. It was so nice to spend time chatting with you. Have a wonderful summer, and we hope to see you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Lis on 25 Jun 2023
Thank you very much, Kenneth. It was so nice to meet you! We hope that you had a wonderful time in the Berkshires, and we hope to see you again!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast
Whistlers Inn was superb. We had a spectacular room, a terrific breakfast and were close to hiking trails and Main Street eateries.
Stayed 1 night in Oct 2022
Response from Lis on 20 Oct 2022
Hello Cheryl,Thanks much for your kind words about your stay at Whistler's Inn. We enjoyed your company, and we are happy that you had a wonderful time in the Berkshires!

2/10 Terrible

Flora

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was here to check us in. We waited 45 minutes after driving over 2 hours to get a room with a bathroom that was not connected to the room. We were told there was wine in the library. It was very hard to find. The glasses were filthy. Needless to say we did not try the wine. I am writing this while laying in this very uncomfortable mattress. The room is so small and depressing. We are definitely going to skip breakfast that they are providing here. Will not be returning here that’s for sure.
Stayed 1 night in Oct 2022
Response from Lis on 16 Oct 2022
Hello Flora,Unfortunately, last night, many guests showed up at the same time, and we had to take our guests to their rooms. I apologize that I was not there at the moment you were trying to check-in. We have phone numbers posted at the front desk. You can contact us anytime. We have one room that has a bathroom two steps down the hall that is private to the room. This room with a double bed is advertised as such. Many people want to rent a room on the first floor because of disabilities, or because they have a small dog that they might want to let out on the porch/lawn nearby. Many people like this room.We don't have wine in the library. We offer sherry or port in the library. The sherry glasses surrounding the glass canister are always clean, and when our guests finish drinking their sherry, they leave their glasses on the tray, below, for me to pick-up. We have rented this room with a double bed all season long without a complaint. So, I am sorry that you did not enjoy your stay. Also, you missed a full breakfast that people love. I hope that you can enjoy the Berkshires while you are visiting Western Massachusetts.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was a delight! The interior was unique and a great opportunity to stay in a Victorian mansion with a fascinating history! The inn was incredibly well situated: an easy walk into town and restaurants and to Kennedy Park for great views of the valley. Lennox proper is wonderfully situated for the entire Housatonic valley and the Pike. Lisa and her family were gracious and entertaining hosts!
Stayed 2 nights in Oct 2022
Response from LIs on 12 Oct 2022
Thank you for the nice review, Andrea! We enjoyed your company, and we are happy that you could appreciate our antique inn known as Whistler's Inn in Lenox, MA. We hope to see you again. Have a fantastic 2023!Lis

8/10 Good

Ted

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming, large and old mansion filled with amazing antiques and beautiful woodwork. A house with a connection to the American painter Whistler, within easy walking distance of both downtown and trails.
Stayed 2 nights in Sep 2022
Response from Lis on 2 Oct 2022
Thank you for the nice review, Ted. It was nice to meet you, and I am glad that you enjoyed your time staying with us. You are always welcome back. Take care!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Li on 11 Sept 2022
Thank you very much for your nice review, John! It was nice to meet you, and we hope to see you sometime again in the future!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maine relaxation
Beautiful older home, furnishing were and décor were old and very interesting. host and her family were very friendly. house was clean and the breakfast was very good.
Stayed 1 night in Sep 2022
Response from Li on 11 Sept 2022
Thank you for the nice comments about Whistler's Inn. We enjoyed spending time talking to you, and we wish you a wonderful autumn season!

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

MICHAEL, GOFFSTOWN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming large 19th century elegant home. Coukd use some modernization re eco-friendly windows, power outlets. Owners very friendly. Great experience! Will return!
Stayed 1 night in Aug 2022
Response from Lis on 27 Aug 2022
Thanks for the nice review, Michael! We do have a few eco-friendly windows in our antique house. We are slowly replacing some of them, although diamond shaped leaded are authentic to the house, and those will not be changed. We do have power outlets throughout the house. We can provide extensions if needed.Have a great rest of your summer!

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whistler's Inn is unique and utterly charming. The exterior is so lovely. Our hosts were attentive, good cooks. Stepping through the gate and into the house is as if one was stepping back in time. We will continue to stay at Whistler's Inn whenever we are in the Berkshires.
Stayed 3 nights in Aug 2022
Response from Li on 22 Aug 2022
Thank you for such a nice review, Penelope! We enjoyed meeting you, and we are happy that you had a nice time at Whistler's Inn in Lenox, Massachusetts!

8/10 Good

Eugene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old house. If you are looking for up to date, this is not you place. The grounds are beautiful. Our room was really small, but there is plenty of room in the common areas and garden to hang out. Overall we liked it.
Stayed 4 nights in Aug 2022
Response from Li on 15 Aug 2022
Thank you for your nice review. Whistler's Inn was built during the Victorian age. So, yes, the building is old, but it is in great shape! We have small, medium, and large rooms, and they are priced accordingly.

10/10 Excellent

barbara, penfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stately gilded age estate. Antique furnishings. Lovely breakfast on finee china in formal dining room or sit out in the stunning gardens.
Stayed 1 night in Jul 2022
Response from Lis on 5 Aug 2022
Thank you so much, Barbara! Your description of Whistler's Inn, and your positive comments are appreciated. We are glad that you had a good time, and we hope to see you again in the future. Enjoy the rest of your summer!

10/10 Excellent

Rana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! Fantastic hosts (Joan, Richard and Lisa and Holy the dog) were so inviting and lovely. The breakfast they serve is a feast! The conversation and the people I’ve met were so enriching. The facility is incredibly beautiful and ancient (in a good way). I will definitely come back! Thank you!
Stayed 1 night in Jul 2022
Response from Lis on 5 Aug 2022
Thank you, Rana! We love to spend time with our guests, and we always want them to have a great time at Whistler's Inn. We try to preserve the essence of the Victorian era, since the building was built during that time period, and we have so many antiques. We hope to see you again!

10/10 Excellent

John

Stayed 1 night in Jul 2022
Response from Lis on 5 Aug 2022
Thank you John! We hope to see you again! Enjoy the rest of your summer!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Lis on 31 Jul 2022
Thank you, Virginia!

8/10 Good

jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Li on 27 Jul 2022
Thank you, Jo!

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Gilded Age house in garden setting, perfect location. Friendly. Loved it.
Stayed 3 nights in Jul 2022
Response from LIs on 26 Jul 2022
Thank you for the nice review, Marilyn! We hope to see you again! Have a wonderful rest of 2022!

10/10 Excellent

Eriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience. This was my second stay and my family and I intend to have many more. Beautiful house and grounds, convivial, tranquil, elegant. It's also minutes walk from downtown Lenox.
Stayed 4 nights in Jul 2022
Response from Lis on 13 Jul 2022
Thank for the wonderful review, Eriko! I am glad that you had a great time at Whistler's Inn in Lenox. We enjoyed your company, and we would love to see you again. Have a wonderful summer!

10/10 Excellent

Franklin J.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful inn and great room.
Stayed 3 nights in Jun 2022
Response from Lis on 27 Jun 2022
Thank you so much, Franklin! We hope to see you again. Have a great summer!

6/10 Okay

Vlad

Travelled with family
Liked: Cleanliness, staff & service
Great location located several minutes from Lenox town center. The house is very old and interesting if you like this kind of history. Just keep in mind that you won’t get a modern shower in this property. Everything is a little outdated. Breakfast is very basic, like in cheap motel. I found this place overpriced.
Stayed 1 night in Jun 2022
Response from Lis on 17 Jun 2022
Hello Vlad, Thanks for the kind words about our inn. Our bathrooms are standard with a toilet, sink, tub and shower. We have one old fashioned bathtub that is large and as old as the house itself. People tend to like that bathtub even though it is an antique. We serve a buffet breakfast which includes quiches, tortilla Español (eggs, potatoes, onions, olive oil), whole made muffins, cakes, croissants, english muffins, toast, cereal, various types of fruit, orange juice, coffee, tea... We also have gluten-free whole grain toast. Some of our pastries are wrapped because some people are still wary of Covid, and they want their items wrapped. We feel that we serve a substantial breakfast. Guests can always ask for items that they don't see in the buffet, such as eggs, any style. If we can provide what a guest asks for, we will do that.

8/10 Good

Shawna

Stayed 1 night in May 2022

10/10 Excellent

Athena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent accommodations, great conversations, welcoming hosts made our stay exceptional.
Stayed 1 night in May 2022
Response from Li on 13 Jun 2022
Thank your for the nice review, Athena! We are so glad that you had a wonderful time at Whistler's Inn. We really enjoyed spending time talking with you about so many topics! Have a wonderful summer!

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Inn
I had a wonderful stay. The owners were very friendly. I was traveling solo, so I only needed a small room, it was very comfy. I stayed one night, and had breakfast the next morning. It was very good. Blueberry pancakes, turkey sausage, muffins, good coffee and a slice of tortilla espanola. Come Spring, I would love to stay there again.
Stayed 1 night in Nov 2021
Response from Li on 17 Nov 2021
Thank you, Yann! We enjoyed meeting you, and we would love to see you again. We wish the best for you in 2022!

10/10 Excellent

Aniruddha

Stayed 1 night in Sep 2021

6/10 Okay

michael

Liked: Cleanliness, room comfort
Needs TLC to earn more than 3 stars
The Inn is charming and our room was clean and comfortable. The Inn needs some TLC to warrant more than 3 stars. There was Duct tape holding up a towel rack in our Bathroom. There are little things around the Inn that need attention. The Breakfast was not good. Brewed coffee had no taste and the only creamer was 2%. There was suppose to be buffet but there were very few guests so we had limited choices. There was no effort to get fresh bake goods. The owner's daughter Lisa is extremely nice and has many ideas about things to do. I really wish I could give a better review because my wife and I liked Lisa. The location is excellent.
Stayed 3 nights in Aug 2021
Response from Li on 4 Sept 2021
Hello Michael, I appreciate your comments. The duct tape was temporary. The towel rack had just broke. We were not able to repair it properly while you were in the room. I apologize about that. As for the breakfast, I alway have cream for coffee. Many times people ask me for milk instead because of the fat content of cream. I try to please everyone, but sometimes they don't say what bothers them until after the fact. Also, most guests actually make comments that our coffee tastes good. So, I am a bit surprised about your comment. According to Covid guidelines, we are not supposed to have a buffet at this time because of Covid. We have been serving individualized breakfasts instead. We thought that people would prefer personal service because we have been preparing items such as omelets filled with vegetables and cheese, as well as French toast which are not usually a part of buffet-style breakfasts. We do offer cakes, donuts, and muffins. We can serve just about anything. You could have inquired. I asked what you would like for breakfast. I gave you a choice of any style eggs, French toast, pancakes, bagels, croissants, etc. I am sorry if you did not get what you expected. My suggestions is that if something bothers you, please mention it, and your wishes may come true.