Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from Chicago

EXCELLENT FOR ANY VISIT

Posted 08-Sep-2014
Pros: Convenience and price
This is our third stay at this Holiday Inn and every time we have a had great experience, it is close to MCLA, great price, staff very courteous and helpful. The rooms are more than comfortable after such long drives, the hotel is kept remarkably clean and we all enjoy the indoor pool.
4 out of 5
Recommended
for Couples
by A verified traveller from CT

Good position for Mass MOCA and Mount Greylock

Posted 02-Sep-2014
Pros: Location, room, very clean
Location: Mass MOCA, Clark Institute, south to the Berkshires.
Lovely view from large room. Check in rather slow. Room good, but staff not happy about giving us a plunger to unstop the toilet at 10.30pm. You'd have thought that they would be glad that we were prepared to do it ourselves, rather than asking them to do it, but they were grumpy. Would have preferred a buffet breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Sep-2014
Great hotel , claen, nice staff. Roll away bed was very uncomfortable!
4 out of 5
Recommended
for Everyone
by A verified traveller from Finger Lakes, NY

Great hotel and good location!

Posted 18-Aug-2014
Pros: Very friendly and helpful staff. They were happy to move me to a different room when I requested. My wife loved the hot tub and saunas.
Cons: King rooms on second floor have rooftop A/C units directly outside windows. We had no exhaust or fan in bathroom, which made it very stuffy.
Location: There are numerous restaurants and coffee shops within a short walking distance. Mass MOCA is just 2 blocks away. Art galleries all along mainstreet.
We stayed for 4 nights, and really enjoyed everything about our trip. The hotel was nice, and the downtown location is convenient but not too overwhelmingly busy.
5 out of 5
Recommended
for Everyone
by A verified traveller

best hotel in town

Posted 15-Aug-2014
close to MOCA museum in the heart of North Adams. Nice restaurant, pleasant staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2014
The location is great. Just across the street from MASS MOCA. Room was very comfortable with an incredible view of downtown North Adams and mountains.
3 out of 5
by A verified traveller

Posted 10-Jul-2014
Hotel is ready for an upgrade. No services nearby.
3 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Hotel stay

Posted 06-Jul-2014
Pros: Location is great
Cons: Cleannes of the bathroom
Location: Location is great, near very nice towns
The bathroom was not clean as expected. The tub had mould all thru the edge.
5 out of 5
Recommended
by Steve from Massachusetts

Great location for Mass Moca events

Posted 27-Jun-2014 on Hotels.com
The Holiday Inn Berkshires is a very nice hotel that is great for being able to walk to the Mass Moca gallery and the music events they hold and the other places in downtown North Adams. The Hub, just across the street, was a nice place to get a bite to eat.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 24-Jun-2014 on Hotels.com