Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2014
Went to visit the Massachusetts Museum of Contemporary Art and had a nice stay here. Convenient location and comfortable clean rooms.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom South Glastonbury CT

Always a pleasant stay

Posted 09-Nov-2014
We stay at this Holiday Inn two or three times a year. We are always very satisfied with the quality of the room, the price and the courtesy of the staff.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom NH

Good hotel...nothing fancy. Decent stay for the $

Posted 03-Nov-2014
Pros: Clean/updated room
Cons: Restaurant! Food quality very mediocre. Server/bartender pleasant/helpful.
Location: Artsy, college area, otherwise not very exciting in this town; very quiet
Hotel room was updated, clean and comfortable. Restaurant service was good, but food was mediocre. Need better quality food here.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Winter Park, CO

Comfortable hotel

Posted 27-Oct-2014
Pros: Very convenienent location. A short walk to Mass MoCa and all downtown restaurants as well as MCLA.
Cons: We meant to let them know at the front desk that the refrigerator fan buzzed all day and night long, rather annoying.
Location: See above.
It was a fine hotel, exactly what you expect from Holiday Inn. The bed and pillows were quite comfortable which was great. The room was spacious and clean.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom LA, Ca

Centrally located

Posted 13-Oct-2014
Pleasant, helpful staff. Clean comfortable room. Walking distance to restaurants and shops.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful stay

Posted 01-Oct-2014
Pros: clean comfortable, friendly helpful staff.
Cons: N/A
Location: Great location in downtown North Adams
Lovely hotel, clean and wonderful staff. My hotel from previous night (not this hotel) was awful. I felt like royalty here.
4 out of 5
Recommended
for Business Travellers
by Alex

This traveller left a rating score only Posted 15-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified travellerfrom Chicago

EXCELLENT FOR ANY VISIT

Posted 08-Sep-2014
Pros: Convenience and price
This is our third stay at this Holiday Inn and every time we have a had great experience, it is close to MCLA, great price, staff very courteous and helpful. The rooms are more than comfortable after such long drives, the hotel is kept remarkably clean and we all enjoy the indoor pool.
4 out of 5
Recommended
for Couples
by A verified travellerfrom CT

Good position for Mass MOCA and Mount Greylock

Posted 02-Sep-2014
Pros: Location, room, very clean
Location: Mass MOCA, Clark Institute, south to the Berkshires.
Lovely view from large room. Check in rather slow. Room good, but staff not happy about giving us a plunger to unstop the toilet at 10.30pm. You'd have thought that they would be glad that we were prepared to do it ourselves, rather than asking them to do it, but they were grumpy. Would have preferred a buffet breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Sep-2014
Great hotel , claen, nice staff. Roll away bed was very uncomfortable!