Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Finger Lakes, NY

Great hotel and good location!

Posted 18-Aug-2014
Pros: Very friendly and helpful staff. They were happy to move me to a different room when I requested. My wife loved the hot tub and saunas.
Cons: King rooms on second floor have rooftop A/C units directly outside windows. We had no exhaust or fan in bathroom, which made it very stuffy.
Location: There are numerous restaurants and coffee shops within a short walking distance. Mass MOCA is just 2 blocks away. Art galleries all along mainstreet.
We stayed for 4 nights, and really enjoyed everything about our trip. The hotel was nice, and the downtown location is convenient but not too overwhelmingly busy.
5 out of 5
Recommended
for Everyone
by A verified traveller

best hotel in town

Posted 15-Aug-2014
close to MOCA museum in the heart of North Adams. Nice restaurant, pleasant staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2014
The location is great. Just across the street from MASS MOCA. Room was very comfortable with an incredible view of downtown North Adams and mountains.
3 out of 5
by A verified traveller

Posted 10-Jul-2014
Hotel is ready for an upgrade. No services nearby.
3 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Hotel stay

Posted 06-Jul-2014
Pros: Location is great
Cons: Cleannes of the bathroom
Location: Location is great, near very nice towns
The bathroom was not clean as expected. The tub had mould all thru the edge.
4 out of 5
Recommended
for Everyone
by danish couple from Denmark

Convenient egen visiting MASSMoCA

Posted 14-Jun-2014
............. Very friendly hotel Breakfast no god - too old fashion Yoghurt and cereal shiould be by own choice and as loose weight Bread really needs new thinking
5 out of 5
Recommended
for Couples
by Grover H from Centereach NY

easy to find , close to NY and VT

Posted 28-May-2014 on Hotels.com
Easy to park, friendly staff, clean rooms everything one would expect from Holiday Inn.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-May-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

It was nice being down town and able to walk .

Posted 30-Apr-2014
Cons: More lighting in bathroom.
People on my floor were a little to loud . had a hard time falling asleep.
4 out of 5
Recommended
by jenifer albanese

This traveller left a rating score only Posted 30-Apr-2014 on Hotels.com