Suite (With Mini Swimming Pool) | Minibar, in-room safe, desk, soundproofing
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Reviews of Hotel Michelangelo Palace

4 out of 5
Hotel Michelangelo Palace
Viale della Stazione 63, Terni, TR

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 162 reviews" "
Rating 8 - Good. 79 out of 162 reviews" "
Rating 6 - Okay. 31 out of 162 reviews" "
Rating 4 - Poor. 9 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Would like to have Gad a more comfortable bed. Good location next to the railway station.
Stayed 2 nights in Sep 2023

10/10 Excellent

stefano

Stayed 1 night in Sep 2023

8/10 Good

Fiorella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located
Stayed 5 nights in Aug 2022

6/10 Okay

john

Business traveller
Liked: Staff & service
We were there for a night while traveling between destinations for business. The place was decent and the people were friendly. The rooms could’ve been cleaner. Overall a decent place for a short stay.
Stayed 1 night in Oct 2021

8/10 Good

Trishia Angelie

Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent option
Good hotel, comfortable rooms, convenient location. My Wifi service was weak / non existent (but I didn't need it so didn't ask about it, I can't say if it's a hotel thing or a malfunction). Breakfast was below average compared to countries in rest of Europe (I haven't stayed in many Italian hotels).
Stayed 2 nights in Oct 2019

8/10 Good

elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Sheila

Liked: Cleanliness, staff & service, room comfort
Minutes to train station ...Rome in just 1 hr.!
The hotel is ok...convenient too, only a few minutes walk to the train station! It’s a very quiet hotel with a lovely pool, although they are renovating the pool area at the moment.
Stayed 1 night in Jul 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling couple
Good hotel, booked so we could avoid riding our motorbike in a thunderstorm. No issues with hotel, excellent breakfast but no a tourist town.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Know before you go, nonrefundable construction
Very hot during summer and pool under construction (not on website when booked!!), manager refused to refund as did hotels.com and it was too late to relocate after arguing with hotels.com via chat.
Stayed 1 night in Jun 2019
Response from Director on 20 Jun 2019
We expected your complaint. We explain the facts, the real ones, you booked a double room on the Hotels.com website, where it is clearly specified that the pool unfortunately is not operational during this summer 2019, as we are about to build a spa. Unfortunately, when you booked, you did not read it and we showed it to you by opening the Hotels.com site, but despite this you have equally made a never-ending story (you called Hotels.com to try to get you change hotel without paying penalties, but since you were wrong you got nothing). In order to calm you down because you were very upset, even though we weren't supposed to, we upgraded you to the suite. End of the story

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and caring staff. Great location! We have been there twice now!
Stayed 1 night in Feb 2019

10/10 Excellent

Ejnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great Terni
The hotel was very nice. Well situated at the edge of Terni and close to rail and bus lines The staff was very helpful from reception to restaurant. We can absolutely recommend it
Stayed 2 nights in Oct 2018

8/10 Good

Fernanda

Liked: Cleanliness, property conditions & facilities
Good hotel at a very convenient location
We were visiting family who live nearby. The hotel was OK for our needs and we have stayed there before, but the bed could be more comfortable and the air conditioning temperature does not get below 24 degrees celsius (Italians seem to think AC is bad for your back...). During the summer, in 44ºC weather, it is impossible to sleep. The receptionist controls the temperature of each room through a computer, but we asked several times for them to let us lower the thermostat in the room and the minimum we got was 23º₢. The hotel smells like cigarrette, but the rooms don't. The breakfast is pretty good, compared to your typical Italian breakfast of pastries only. The location is very convenient, near everything, including the train/bus station.
Stayed 5 nights in Jun 2018

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Location
The hotel is conveniently located across the street from the train station. The staff was very helpful and friendly. We particularly enjoyed our breakfasts, the waitstaff was attentive and cheerful, the food was good, and the cappuccinos were the best I had on our trip to Italy. There were a couple of restaurants very close by—and the old city center was a short walk—so we had lots of good dining options and enjoyed walking through the old part of town. All and all we had a nice stay and would definitely stay there again. Although our room was large, complete with a couple of comfortable chairs to relax in at the end of the day, I would say the only weakness was that I did not find the bed to be very comfortable, it was very firm and the pillow quite flat. They were fairly full when we checked in and our room assignment was not the best: first floor with our only window directly over the trash and recycling bins. Although we did not have one of the better located rooms, it was clean and quiet and I would imagine the other rooms are much nicer. I would recommend this hotel for its convenient location and friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
a good location for a business stay Clean and tidy staff always friendly
Stayed 3 nights in Mar 2018

6/10 Okay

Tania, Rome, Italy

Disliked: Property conditions & facilities, room comfort
Disappointing for a four star
I felt that this hotel should be more a three star than a four star. The room is big enough but the bed is awful - 2 single mattresses instead of 1 double one which was very uncomfortable and the bed made so much noise when you moved. The shower too was unsatisfactory. The location is central (close to the train station but also the main square) which is positive and the staff was fine.
Stayed 1 night in Feb 2018

8/10 Good

Angela, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Convenient for the railway station
Enjoyable stay but noisy being on the street, particularly very early in the morning, so sleep disturbed. Possibly better elsewhere in hotel. Friendly staff and adequate choice for breakfast. Had a lovely meal in restaurant connected to hotel, but a kilometre away. Also very enjoyable meal In the hotel on 5th floor, which had another owner. Pleasant surroundings generally.
Stayed 2 nights in Jan 2018

8/10 Good

Licia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Cool place
Cool place. Old and outdated, but still a cool place
Stayed 5 nights in Jul 2017

10/10 Excellent

Germina

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, clean and quiet!
We had a great stay at Michelangelo Palace. The room was nice and very quiet and the breakfast was delicious. My son enjoyed the small outdoor pool as well. The location is great for shopping and right across the train station.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

VINCENT

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
a nice little hotel close to center with free parking & wifi. good value

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great,clean hotel , wonderful staff, delicious breakfast & with a magnificent view of the most beautiful mountains like never seen before.

4/10 Poor

Kim, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bare bones hotel, across from train station
This hotel was rated a 4.1 out of 5 on Expedia; it is a two-star at MOST. The first room we were given was dirty, with smears on the walls and stains on the pillows. The second room was better, but by that point we wanted to get out of there asap. Breakfast was decent, and all the staff were very nice. Only book this place if you are looking to save money and don't mind a slightly melonchy atmosphere.

8/10 Good

Nancy, Mississauga, ON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A cold night
In general we enjoyed our brief stay at this hotel. Staff were friendly on check-in and helpful in directing us to a local restaurant for an early dinner. Unfortunately, one of our rooms was too hot and the other too cold. Directions on how to set the heating system would have been helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Even though the evening was rainy, the hotel was warm and comfortable.

10/10 Excellent

Ens100, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round hotel
Very good location and good clean rooms. Could do with bit of modernisation but still had a pleasant and good stay

10/10 Excellent

MR. K, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLD TIME STYLE AND SERVICE
BEAUTIFUL CHARACTER HOTEL, ALL NATURE MATERIALS, MARMORE, WOOD FLOORS, REAL LINEN LINENS. PERSONNEL OUTSTANDING, EXCELLENT BREAKFAST, EVEN CAPPUCHINO WAS SPECIAL MADE FOR US. POOL, FREE PARKING. WE WILL RECOMMEND TO ANYONE WHO IS SEEKING SOMETHING DIFFERENT FROM FLAGSHIP DRYWALL MONSTERS.

8/10 Good

Raphael

Liked: Cleanliness, property conditions & facilities, room comfort
Good place in Terni
It was a good place in Terni. It's in front of the train station and a few blocks from the Corso (the main avenue of the city).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moto Giro Fan
This was a very well run hotel in a very convenient location. We were there to watch the start of the Moto Giro d'Talia. They catered very well to the participants.

6/10 Okay

John, Boston

Liked: Staff & service
Disliked: Cleanliness
Not Impressed
just ok

4/10 Poor

KK, LA, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Total waste of money

8/10 Good

Francesco

Liked: Cleanliness, amenities
Buono.
Stayed 1 night in Sep 2023

6/10 Okay

Crescenzo

Disliked: Property conditions & facilities
Struttura da ammodernare. Non in linea coi tempi
Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Simonetta

Stayed 1 night in May 2023

8/10 Good

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cortese e attento. Camera calda, ottima pulizia
Stayed 2 nights in Mar 2023

4/10 Poor

Stefano

Stayed 1 night in Feb 2023

10/10 Excellent

Maria Grazia

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2022

6/10 Okay

MASSIMO

Stayed 1 night in Oct 2022

6/10 Okay

Rosalia

Stayed 2 nights in Aug 2022

10/10 Excellent

Tanja

Stayed 1 night in Jun 2022

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Alessandro

Stayed 1 night in Mar 2022

8/10 Good

MASSIMO

Business traveller
Liked: Cleanliness, staff & service
Comodo e pratico
Comodo per il centro e fronte stazione; personale gentile; parcheggio in loco. Non modernissimo ma funzionale.
Stayed 1 night in Dec 2021

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres beau spa tout neuv
Stayed 2 nights in Oct 2021