Front of property – evening/night

Reviews of Hotel GS Quinto Sol

4 out of 5
Hotel GS Quinto Sol
Av Hidalgo No. 26, Colonia Barrio Purificacion, Teotihuacan, MEX

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 361 reviews" "
Rating 8 - Good. 119 out of 361 reviews" "
Rating 6 - Okay. 36 out of 361 reviews" "
Rating 4 - Poor. 16 out of 361 reviews" "
Rating 2 - Terrible. 11 out of 361 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2024

8/10 Good

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and close to the Teotihuacán archeological site. I went with my family and some of us stayed in the new building, the rooms are new and spacious. The only thing that they can improve is to put a lock on the balcony door. It makes us feel unsafe. My sister stayed in the old building and the rooms were basic but clean. They could hear the music from the common areas at night. Maybe, management can lower the music at 11 pm? The pool is heated. Kids were excited!
Stayed 1 night in Dec 2023

8/10 Good

Carol

Stayed 2 nights in Dec 2023

10/10 Excellent

DANA

Stayed 2 nights in Dec 2023

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jayton

Stayed 2 nights in Apr 2023

8/10 Good

Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, good restaurant, friendly staff. The beds, however, were extremely uncomfortable.
Stayed 3 nights in Apr 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and fun for kids.
This property meets and exceeded my Gold Member VIP access experience. The customer service at the front desk is excellent. The poolside food and drinks service was excellent aswell. If you leave anything in the room they reach out and contact you. Really great place to stay after a long day visiting the Pyramids.
Stayed 1 night in Mar 2023

10/10 Excellent

Juan J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality!
This property meets and exceeded my Gold Member VIP experience. The customer service at the front desk is excellent. The poolside food and drinks service was excellent aswell. If you leave anything in the room they reach out and contact you. Really great place to stay after a long day visiting the Pyramids. I rented 3 rooms and all were clean. The only rhing I wished would ve for more shower head water pressure as it was low.
Stayed 1 night in Mar 2023

10/10 Excellent

Juan J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very clean
Stayed 1 night in Feb 2023

10/10 Excellent

Tony

Liked: Staff & service, amenities, property conditions & facilities
Quinto Sol Hotel is the bomb. Magarita is the best caretaker of the rooms and the hospitality received at the hotel is warming. You are literally walking distance from the pyramids and can actually see the pyramid of the Sun from the parking lot. The cocina (kitchen) is excellent even for vegetarians or vegans. And San Juan community and zocalo is right down the street too.
Stayed 5 nights in Jan 2023

10/10 Excellent

BERNARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained, very friendly staff. Very pleasant stay
Stayed 1 night in Jan 2023

10/10 Excellent

Alfredo Garcia

Stayed 1 night in Jan 2023

8/10 Good

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, 5 min drive to Pyramids. Basic room but clean. On-site, free parking was a plus. My husband tried the restaurant for bfast and said.food was very tasty.

10/10 Excellent

Oscar

Travelled with family
Liked: Staff & service, property conditions & facilities
Exelent service
Stayed 2 nights in Aug 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
I loved that you could see the actual pyramid from the hotel. For those fit, it is close enough to walk.
Stayed 3 nights in Aug 2022

6/10 Okay

steven

Stayed 7 nights in Aug 2022

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jul 2022

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Alexandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Great! Safety was a great deal!
Stayed 1 night in Jan 2022

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service
The bathroom smelled really bad, and sometimes you got hot water and sometimes you didn't. No ironing board anywhere to be found either! But, the staff was great and the room was big and spacious. I do wish they would have told us in advance that the spa was closed, that was one of the reasons I booked the property, and was looking forward to a massage to only be told that it was closed upon arrival...
Stayed 2 nights in Nov 2021

6/10 Okay

Florence

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but with VERY Hard beds
Hotel would've been great if it had other beds. As it was, i had to pile up pillows to sleep on because the beds are extremely hard. Also, no AC
Stayed 2 nights in Sep 2021

8/10 Good

Ercilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Tudo muito bom, hotel maravilhoso e confortável.
Stayed 1 night in Jul 2021
Response from Magda Celis on 3 Aug 2021
Gracias por su estancia en Gs hotel Quinto Sol Teotihuacán, agradecemos el tiempo para agregar un comentario sobre nuestro servicio. Regrese pronto.

8/10 Good

Jose

Stayed 2 nights in Jun 2021
Response from MAGDALENA CELIS. on 29 Jul 2021
Gracias por tomarse el tiempo para responder la encuesta, quedamos a sus órdenes, regrese pronto.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was very clean, all the time.
Stayed 10 nights in May 2021
Response from MAGDALENA CELIS. on 3 Jun 2021
GRACIAS POR SU COMENTARIO LO ESPERAMOS DE REGRESO PRONTO

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what I liked is that is really close to downtown Teotihuacan.
Stayed 2 nights in Apr 2021
Response from MAGDALENA CELIS. on 3 Jun 2021
THANK YOU . COME BACK SOON.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff I asked a question basically told me to shut up , stone beds, beds are hard impossible to sleep, no blinds or AC
Stayed 2 nights in Mar 2021

10/10 Excellent

Santos Yancarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Ian, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except, I thought I had made a reservation at a hotel with air conditioner. None of the rooms had it.
Stayed 2 nights in Sep 2020
Response from MAGDALENA CELIS. on 28 Sept 2020
I AM REALY SORRY WE DONT HAVE AIR CONDITIONER, WE HAVE CHECK IN EXPEDIA.

8/10 Good

jose

Stayed 4 nights in Sep 2020
Response from MAGDALENA CELIS. on 28 Sept 2020
GRACIAS POR SUS COMENTARIOS.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice....close to our point of interest,,,would stay again
Stayed 2 nights in Feb 2020

2/10 Terrible

Nancy, Canada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend this property. The rooms are very old, and have a weird smell. The staff is not friendly at all. The property is very old and outdated, no fridge or AC even in the suites that are $100/night!
Stayed 2 nights in Feb 2020

4/10 Poor

Richard

Travelled with family
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the pyramids, nice location
We took the bus from Mexico City Autobuses del Norte. One hour ride for 52 pesos on way and you can buy the tickets there for return as well, which is valid for 2 days. But tickets can be purchased from the driver too. The bus dropped us off at Gate 1. The hotel is about 10 minutes walk from the pyramids. There is a path way but if you are not comfortable walking on the side of the roads, you can take taxi for about 60-150 pesos ($4-8 USD). It is at safe location. Just on the other side of the bridge is a bog grocery store Bodega Aurrera, like Walmart. The room we got first was on the cold side, no sunshine. Since we were there for X-mas. They kindly changed it to for another one with balcony, sunshine and it made all the difference. There was only a $7 USD extra charge because of the bigger room, for two night. Hotel restaurant and bar is fine as well, the have room service and we used it during our stay. Pool are is nice, not heated and it was too fresh for us. Others jumped in. Hotel is in nice conditions, floors, beds and bathroom as well. You can see the pyramids from the rooms if you are on the other side (not sunny), and see it as soon as you walk out from the hotel. It is nice to see the hot air balloon in the morning when you walk up early.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay I recommend it’s close to everything
Stayed 14 nights in Nov 2019

10/10 Excellent

Cindy, Reno,NV

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was lacking customer service skills but the place was clean and very close to the pyramids. Very enjoyable hotel
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was clean and up to date. Front desk could have been More welcoming.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay good location
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was actually very nice. Only downfall is that it has no AC, and service can be a little slow when out in the pool area. Other than that, the rooms are nice, staff is pleasant, as is the pool, bar and restaurant. The water has to run for about 5-10 minutes to warm up in the shower, but once it does it comes out hot. More towels would be nice in the rooms with 2 queen beds. The location is convenient being right off the highway. You can see el pyramide del sol from the hotel. The pyramids are about a 5 minute driving distance. Could actually walk to them, but wouldnt recommend it because you will be tired after walking on the rocky street, and climbing the first pyramid. However, if you want to see Mexico City you should probably only stay here one night since it is a 45 minute drive...the cost of uber going back and forth will add up, that was our mistake.
Stayed 3 nights in Aug 2019

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option near pyramids
A nice hotel very close to the pyramids. Restaurant was good food-wise but had spotty/slow service (however, they do have room service which is nice). Front desk staff very helpful. Room was nice and comfortable. Hotel was very clean, although they were mopping at high-traffic times making the floors slippery and dangerous. Didn't use the pool but looked nice.
Stayed 1 night in Sep 2019

4/10 Poor

Sergio J

Disliked: Property conditions & facilities, room comfort
Old and expensive hotel
Stayed 5 nights in Jul 2019
Response from MAGDALENA CELIS on 25 Aug 2019
GRACIAS POR SU COMENTARIO LO TOMAREMOS EN CUENTA.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and patio are amazing and the restaurant was very good.
Stayed 1 night in May 2019

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
No AC in rooms
The stay was ok. At first there was a discrepancy of the booking of the hotel but was resolved. The rooms are big, however there are no AC in the room, just fans. It's cool in the hallways but not in the room. That was my only issue.
Stayed 1 night in May 2019

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and great pool for the kids. Rooms very nicely decor and clean.
Stayed 1 night in May 2019

10/10 Excellent

consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019