I stayed here for 2 nights in a single room. The bed was large and comfortable, the air conditioning worked very well, and the room included free wifi.
The staff spoke reasonable English. I had breakfast at the hotel but like a lot of Japanese hotels it was a bit weird, I'd recommend giving it a miss.
There is a coin laundry in the hotel that auto-injects detergent, and was easy to operate with English instructions on the wall.
The location was reasonable; it's quite close to the train & subway station, but not actually close to any of Osaka's main sights. Not much of an issue though.
My mother and i stayed 9 nights at the Sheraton Miyako hotel.
Lovely hotel. Staff very helpful and friendly. Location was great, right next to subway which is a bonus after walking and sight seeing all day.
The buffet breakfast was very good, catering for Japanese and western style food. we found it to be a little expensive at 2500 yen, as its not included in the room rate. But in saying this there are plenty of place to grab a bite close by.
I would recommend this hotel to anyone looking for a reasonably price stay in Osaka.
The hotel is in a good location by the station in Osaka. Easy to find with Google maps and cabs know which hotel you are referring to. The room was a little smelly but big compared to other hotels. The showers are closed at odd times and crowded at regular times. Overall had a good experience but I might look around more before booking this place again.
Finding the place was no problem once we were on the street, as there was a big sign showing where to go. The receptionist spoke good English and understood most questions I asked him.
Now, the room - it loses points since it has a fridge but no microwave. The two should be hand in hand so it's odd seeing just a fridge. It also loses points on customer service. I put on the front of my door 'do not disturb' both nights I was there, and yet when I came back to the room everything had been cleaned. Either they took the sign as clean instead of do not disturb, or they clean the room regardless of what I say. I feel I should be notified if someone goes into my room while I'm not aware of it.
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