Lovely hotel, staff, environment and would definitely recommend to others and may stay again if returning to Tenerife. We had a corner junior suite with a wrap-around balcony which had a lovely main view of the pool and a side view of the sea. The room was spacious and spotless but did not have any coffee making facilities, which we would have liked. Housekeeping was excellent. The added bonus of having the children sleep in a separate TV room within our room meant we could put them to bed first without having to have all the lights out at their bedtime. This was a lovely change as on previous holidays we have always shared with the children.
We loved the three pools which our children spent mostly of the holiday in and the added security of a life guard and again the cleanliness was excellent. The children also loved the mini-club and mini-disco activities. I have only given 3/5 for room comfort as the air-con was not good. It smelt of cooking as if it came through the kitchens first (a little odd, given we were on floor 9) and it was not cold. It was moving cooler air about but not enough to make us comfortable on the hotter days. As we were on floor 9 we resorted to leaving the sliding doors open in our room and we benefitted from the sea breeze then. Obviously we couldn't do this in the children's room for safety reasons. Hotel is a little dated but lovely.
Vicky from Cwmbran, Wales
LOCATION: Privileged location at the centre of Puerto de la Cruz near the well known "Martianez Lake" Situated rigth on the …More
A lovely hotel in a quiet and secluded location, perfect for a romantic get-a-way. It is a great location for venturing up the hill into the National Park, or you can enjoy nice walks around the hotel and down into Vilaflor. The Spa was excellent - bathrobes are given out at reception and then you can enjoy the jacuzzi, plunge pool, sauna, saunarium, steam room and pool. The gym was better equipped than expected and had all the basics that you need. The staff could not do enough to help during our stay. We ate at the restaurant on a couple of nights and the food was good but perhaps a little over priced. There's a nice large lounge to relax in and board games if you wish to play.
A car is essential for staying here - but then you'd want one anyway to explore the local scenery.
This is our fourth visit to Hotel Jardines de Naviria which remains a high quality experience. The breakfast buffet is exceptional with so much choice. All the staff are so helpful and the same faces reflect that the family owned business is a happy place to work. We will definitely book to stay here again
Me and my partner have stayed in many 5 star hotels, and this is up there with the best. Cannot recommend the red level enough, the staff were brilliant and the facilities second to none. The hotel is in a very quiet area, perfect for relaxing. Me and my partner stayed for one week, and never got bored. The spa is good, choice of pools excellent (although we mainly stayed around the red level pool) The hot tubs in the garden areas looking out to sea were bliss (complimentary use throughout the day). We we given a complimentary room upgrade on arrival, to a room with a hot tub and sea view, brilliant! The food in the red level was excellent, however a little lacking in some of the other restaurants- especially when you consider the price. That was our only gripe, and it would be expensive to eat in the red level or fine dining every day/night. A special mention to Zak in the memos bar - excellent pianist. And the pool side staff, all very hard working and helpful. Will defiantly be visting this hotel again.
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