Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom United Kingdom

Spoilt!

Posted 19-Jan-2015
Pros: The staff and the location.
Cons: Room service was sometimes a bit slow.
Location: The hotel is directly on the beach, there are restaurants located on either side of the hotel. Everywhere is easily accessible by taxi.
We celebrated my mums 60th birthday and the staff at Sheraton La Caleta went all out to make it a memorable one! The staff go above and beyond and are always attentive! Room service was a little slow, but it is a big hotel! The facilities are amazing and the location brilliant. The photos online don't do the hotel justice, it is clean fresh and the views are spectacular!
Comment from Hotel Management
22-Jan-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank so much for posting about our property. We are very happy to hear that you and your family enjoyed your holiday and birthday with us. We will forward a note about slowliness to the mentioned departments to keep improving our service. It will be our pleasure to have you all back for the following birthday. Warm regards, Kind Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Weston super Mare England

Fabulous hotel

Posted 15-Jan-2015
Pros: everything
Cons: nothing
This was our fourth stay at the Sheraton La Caleta. It is a beautiful hotel, excellent staff, wonderful breakfast and really relaxing pool and garden areas. It is perfectly situated for visits to La Caleta or a walk along the prom to El Duque beach or even all the way to Los Christianos. I cannot recommend it highly enough and will go back as soon as possible.
Comment from Hotel Management
22-Jan-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comment. It's nice to know that you have enjoyed our hotel grounds and also the surroundings. It will be our pleasure to welcome you back again. Kind Regards, Rosangel Quezada Marketing Manager.
5 out of 5
Recommended
for Families
by A verified travellerfrom London

Great Kids club friendly staff

Posted 05-Jan-2015
The kids club was very flexible and relaxed - they loved it The staff always had a smile did their best to help.
Comment from Hotel Management
20-Jan-2015 by Sheraton La Caleta, Hotel Management
Dear guest, Thank you for your post. We are happy to hear that your family has enjoyed their time at our kids club, as well as our staff has meet your expectations. We are looking forward in welcoming you soon again. Warm Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Families
by A verified travellerfrom London

Excellent Hotel in a quiet seaside location

Posted 31-Dec-2014
Pros: Breakfast buffet , Swimming pools and happy and lovely staffs.
This is a great hotel if you are looking to have a family holiday, its well away from the usual tourist areas so the place is nice and quiet and the beach is only few meters away. there are 3 restaurants within the hotel but there are plenty of choices within walking distances. The hotel staff are very helpful right from the start, I asked for a room with a view while checkin and promptly allocated one without any fuss. There are 2 heated swimming pools and a salt water pool with plenty of sun beds. Overall we had a great holiday and would love to stay again in this lovely hotel.
5 out of 5
Recommended
for Couples
by A verified travellerfrom manchester, uk

Great hotel, beautiful gardens

Posted 31-Dec-2014
Cons: Larger pool was unbeaten and therefore unusable in December.
Location: Great restaurants and couple of nice bars.
Overall we loved this hotel (35 year old couple) we wanted a relaxing break and that's exactly what we got! Hotel bars and restaurants were a bit overpriced but that didn't matter as there were plenty of excellent restaurants in the local vicinity.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel has very good beds and pillows.

Posted 19-Dec-2014
Pros: All the above
Cons: No
Has nice rooms with great beds and pillows. Staff are very attentive. Also a good breakfast
Comment from Hotel Management
23-Dec-2014 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, we are happy to know that you have enjoyed your sleep in our Sheraton Sweet Sleeper bed and that our staff has meet your expectations. We hope to welcome you again soon. Warm Regards, Rosangel Quezada Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Gediegenes, großzügiges Hotel, gut erreichbar

Posted 18-Dec-2014
Pros: Großzügigkeit!.
Location: gute, ruhige Gegend
Kurzaufenthalt, für eine Nacht, um Hotel und Umgebung kennenzulernen. Angenehme ruhige Nacht, da das Zimmer mit Fenster und Balkon nach außen ausgestattet war. Im Innenbereich war es sehr laut ( feiernde Gruppe). Großzügige Zimmer, sauer und gepflegt! OK, Vermißt habe ich ein paar Zimmerhausschuhe, da ich keine eigenen mitgenommen hatte für eine Nacht. Sanitärbereich gut. Fitnessraum etwas überladen. Poolanlage gut.
5 out of 5
Recommended
for Couples
by A verified travellerfrom UK Fife

Sheraton La Caleta Resort & Spa

Posted 07-Dec-2014
Pros: It's clean well maintained, nice to sit out at night enjoying a glass of wine, the staff couldn't have been nicer.
Cons: Not much
Location: Close to the small village of La Caleta where there are a number of nice restaurants & bars.
Nice hotel in a pleasant area, we ate in the Japanesse restaurant a couple of times as we liked it so much.
Comment from Hotel Management
18-Dec-2014 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your post, we are glad to know you have enjoyed your stay at our property and specially the Japanese restaurant. We hope to welcome you soon again. Kind Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

Cher mais beau!

Posted 26-Nov-2014
Bel hôtel, jolies chambres, personnel accueillant à quelques exceptions près.
Comment from Hotel Management
05-Dec-2014 by Sheraton La Caleta, Hotel Management
Cher client, Merci de votre message, nous sommes heureux d'entendre que vous avez apprécié nos chambres avec des lits Sheraton Sweet Sleeper. Il nous fera plaisir de vous accueillir à nouveau. Cordialement, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel with friendly staff and near the ocean

Posted 26-Nov-2014
Pros: Staff, food, cleanliness, atmosphere
Location: It is near the ocean, close to Los Cristianos where you could have nice meals.
We had a really nice at this hotel: the staff was professional and friendly and also happy to help. The room was spacious, very clean, with a very comfortable king size bed. The food at breakfast was tasty and the other two restaurants also served really nice food. The hotel is located very close to the ocean, so we had nice swims in the morning. The two swimming pools were clean and good condition. The spa is also a great place to relax and have a massage (especially the welcome massage for 20 euros).
Comment from Hotel Management
05-Dec-2014 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for taking time to post about your stay. Glad to know you have enjoyed all the facilities of the hotel and also the beaches near by. We will forward you rpositive comments about to staff to the team, your commet will be very motivating for them. We hope to welcome you again soon. Warm Regards, Rosangel Quezada Marketing Manager