Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Absolutelyfabulous

Posted 26-Jul-2015
The most relaxing laid back holiday with faultless service Hotel spotless food gorgeous rooms spacious and the most comfortable beds ever Only problem was that we had to leave and come home!
Comment from EPC
27-Jul-2015 by Sheraton La Caleta, EPC
Dear Client, Thank you for posting your comments for future clients. We are very pleased to know we have meet and exceeded your expectations during your stay with us. It will be our pleasure to welcome you back soon again. Warm Regards, Rosangel Quezada Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from AC

Debería tener Playa con arena. Seria espectacular

Posted 17-Jul-2015
Seria genial que el hotel tenga acceso a playa propia y con arena.
Comment from Hotel Management
28-Jul-2015 by Sheraton La Caleta, Hotel Management
Estimado Cliente, Gracias por su comentario, es cierto que el hotel no tiene playa justo enfrente, sin embargo hay varias playas y calas a elegir a tan solo 2 minutos del hotel. Esperamos poder recibirle de nuevo en el futuro. Saludos Cordiales, Rosangel Quezada Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Great hotel, close to beach & nice restaurants

Posted 12-Jul-2015
Was everything we expected & more. Really great location close to quiet restaurants. Very child friendly.
Comment from Hotel Management
14-Jul-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, we are proud to hear that we have met your family's expectations. We hope to greet you and your family soon again. Kind Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for a couple or a family holiday

Posted 06-Jul-2015
Pros: For us everything was perfect
Cons: Cant think of any real improvements
Location: We were here to chill and relax and only walked top restuarants nearby
Fantastic, Staff are very cheerful and cant do enough for you
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Georgeous Hotel

Posted 06-Jul-2015
I took my son here for a mini break and honestly this was a great hotel to stay in. I love the fact it's in Costa Adeje and away from the business of Las Americas and Los Christianos so you don't have the constant noise. The hotel is beautiful and we had a lovely big room with a massive bathroom which had a bathtub, two sinks, seperate toilet and a seperate shower! Also there were two spacious wardrobes and a lovely balcony with partial see view. The rooms were very clean. So was the bedding and everything else. The staff were so helpful and friendly especially the lady at reservations who helps with booking tours and activities. This hotel is great if you also have kids as it had a fabulous kids club with lots to entertain the kids with and a baby pool seperate from the 3 other big pools so younger children could swim without being scared off by bigger kids. Kids club is open from 09:00 -5:30 and the staff close at 14:30 for an hour but kids can still play there as long as they're supervised by an adult. The scenery is so beautiful here. To the side of the hotel there is a path that leads up some stepps that take you to what i would call a tiny cliff and tou can see the whole of the ocean and also tou can see right into the hotel grounds. The only thing i would change about this hotel is the fridge in the room. It's one of those ones that has compartments and once you open a compartment, the item comes out (drink or snacks) and you can't put it back.
Comment from Hotel Management
08-Jul-2015 by Sheraton La Caleta, Hotel Management
Dear guest, Thank you for taking time to post your comments for our future guests, We have worked hard renewing spaces such as the rooms, corridors and the latest renewal the lobby area and our Club lounge and we have definitively done well when we have read your comments. We are very happy to Know hear that we have meet your expectation during your stay with us and that the hotel’s locations was of your like. We have taken note about the room’s mini bar in order to keep improving our service. Again we thank you and we are looking forward to welcome you and your family soon again. Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful hotel and family friendly

Posted 02-Jul-2015
Pros: Facilities, service, food.
Cons: Would be good to have a bigger and more elaborate gym (If you are a gym fan during holidays). The wifi can be used only in the loby (without charge)
Location: Surrounded by sea and mountains. Breathtaking sunset spots. Away from the crowded areas. Swim in different beaches, good restaurants and lovely walks.
Superb resort hotel perfectly located away from the crowd and on the beautiful coast. Great facilities and lovely swimming pools. Very family friendly, our little 9 month baby enjoyed every moment. Very friendly staff, great food and excellent service. Would go back again and again.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

Posted 01-Jul-2015
Lovely hotel excellent food and facilities and staff were wonderful especially with our 3 year old.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 30-Jun-2015
The hotel was great and very clean better then I expected. Would definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent hotel, very friendly and helpful staff

Posted 21-Jun-2015
Great relaxing holiday, great hotel with very good standards
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
Comment from Hotel Management
30-Jun-2015 by Sheraton La Caleta, Hotel Management
Dear Guest, Thank you for your comments, it is a please to hear that you have enjoyed your holidays at our hotel. We are looking forward in welcomming you again. Kind Regards, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from s

Een top hotel op alle vlakken

Posted 12-Jun-2015
Als je al 15 keer voor dit hotel hebt gekozen dan zal het wel gied zijn ! De mensen zijn daar allemaal zo vriendelijk en behulpzaam . Het is een top hotel op alle vlakken !