Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by mary123

Lovely hotel - particularly good around the pool

Posted 13-Apr-2014
Pros: Pool and breakfast buffet and very spacious room
Cons: wifi
Lovely stay. Pool area great, good poolside service. Walks beside the sea. Short taxi to restaurants in la caleta itself. Very disappointing that a hotel of this type does not offer free wifi and that even if you pay it doesn't work around the hotel grounds near the pool!
Comment from
15-Jan-2014
Dear Guest, Thank you very much for choosing our resort to spend your holiday and for sharing your experience on Expedia. We are extremely glad to hear that you enjoyed your stay with us. We are very pleased to know that you liked and enjoyed the hotel and the surroundings. Regarding the WIFI in the gardens and pools, Please be assured we have taken note of your feedback and suggestions, with the goal of improving our services. We as a Sheraton hotel offer our guests the possibility to have free wifi access at Link@Sheraton at the lobby level. We hope to welcome you back to our property soon. All the best Rosangel Quezada Marketing Manager
3 out of 5
by Clare

Pleasant and relaxing

Posted 10-Apr-2014
It is the the first time I have stayed at a Sheraton hotel the rooms are spotless and very comfy beds, note just 1 visit to the spa free, I have stayed at other spa hotels with unlimited use, treatments double the price you pay in the U.K.
Comment from
15-Jan-2014
Dear Guest, Thank you for choosing us and providing us with your comments. We take into account carefully all the comments, complains and suggestions, since thanks to these we can adapt our facilities and services to our customers' tastes and needs. Regarding the spa access, our clients have 1 access per person and stay as a hotel compliment, though there is unlimited spa access package available for clients that love to spend time at the spa daily. We will be pleased to assist you on your next stay so your stay can be as expected and hope to welcome you soon again. Regards Rosangel Quezada Marketing Manager.
5 out of 5
Recommended
for Everyone
by Sue from London

Absolute perfection!

Posted 20-Mar-2014
Pros: Everything mentioned above.
Cons: We stayed at The Sheraton with another couple, and honestly the four of us were unable to think of anything of one thing that could be improved.
Location: The hotel backs on to and has access to a very long paved and attractive promenade, which allows long easy walks to restaurants and shops.
We would wholeheartedly recommend The Sheraton, La Caleta! The hotel situation, the hotel itself, the staff, the restaurants, the cleanliness, the pools even the gardens, were all immaculate. We intend to return in September, and probably the following March, and probably until we are too old and frail to travel! It was wonderful!
Comment from
29-Jan-2014
Dear guest, First of all we want to thank you for choosing the Sheraton La Caleta Resort & Spa and for posting your review. We are pleased to hear that you have intentions of coming back soon. If we can assist you on your future stay just let us know. We hope to welcome you back soon. Reagrds, Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by lubbyloo from glasgow

Great hotel

Posted 17-Mar-2014
Pros: Room pool area and restaurants
Cons: Free wifi in rooms
Location: New supermarket nearby handy for papers etc. nice restaurant Jade Stone. Great promenade walkway at rear of hotel
Lovely hotel with good facilities, staff all very helpful and friendly. Rooms very spacious and clean. Great bathroom. Food very good in all the restaurants. Only fault with the hotel is no free wifi in the rooms.
Comment from
20-Jan-2014
Dear Guest, Thank you for your comments, we are happy to know you have enjoyed your stay with us. Free WIFI for you smart devices is available at the Sheraton Link Area for all our guests. Nevertheless we will take note of your WIFI comments and forward them to the management team in order to keep improving. We hope to welcome you again soon. Kind Regards Rosangel Quezada Marketing Manager
Comment from
20-Jan-2014
Dear Guest, Thank you for your comments, we are happy to know you have enjoyed your stay with us. Free WIFI for you smart devices is available at the Sheraton Link Area for all our guests. Nevertheless we will take note of your WIFI comments and forward them to the management team in order to keep improving. We hope to welcome you again soon. Kind Regards Rosangel Quezada Marketing Manager
4 out of 5
Recommended
for Everyone
by Mitch from Leicester UK

Great hotel marvelous position

Posted 14-Mar-2014
Pros: Everything
Cons: Its about as good as it can be.
Location: Pleanty of expensive restaurants and some lovely cafes nearby if you walk a little furthur you can find some more middle of the road establishments.
The hotel does not have its own beach but there is one around 100mts away,, approx 500mts along the proenade are some marvellous restaurants and fabulous shops. The hotel gave us everything we could of asked for and we requested a room upgrade and for €20 a night we moved to a room on the top floor. Breakfast was as much as you could wish for allthough I have had better quality at other 5 star resorts. We will go again.
Comment from
19-Jan-2014
Dear guest, Thank you very much for choosing our resort to spend your holidays and for sharing your experience . We are extremely glad to hear that you had an excellent stay with us and that you have enjoyed the food, the pools and the room. We are really looking forward to welcome you back in the hotel in a near future Kind Regards Rosangel Quezada Marketing Manager
5 out of 5
Recommended
for Everyone
by Trish from Essex

I stayed in this beautiful hotel it was lovely.

Posted 10-Mar-2014
What a wonderful hotel. I stayed here with my daughter in march this year. We had a lovely room and the hotel was lovely. Breakfast had lots of choice and the hotels other restaurants were very good too. I had no complaints and have already recommend this hotel to both family and friends and I will be returning for another stay later during the year.
5 out of 5
Recommended
for Couples
by Lindal from UK

Fab hotel - we will return

Posted 06-Mar-2014
Pros: Room, staff, breakfast, pool area and loungers, bar, location, size - everything
Cons: Corridor carpets were looking worn but we only walked along them
Location: Great restaurants, paragliding (landings near hotel), boutique shops in walking distance, Thursday market , found a charity shop, chilling, relaxing
Relaxed and calm feel to this well located hotel for walking to La Caleta or Mirador restaurants in the evening. Not too many rooms so a more boutique feel compared to some of the larger hotels. There were always free sun loungers and space around them rather than all being lined up and on top of each other. We liked the outdoor bar just off the entrance for a beer or cocktail. Fabulous choice of buffet breakfast and wide time range to suit all needs. Staff obliging with providing a kettle in the room even though there was a coffee machine. An ice bucket and glasses in the room allowed us to have a nightcap on our balcony. Very spacious room and great bathroom. Staff very helpful when we asked about returning in the future and other rooms available and thinking about if you want morning or evening sun. Staff arranged a taxi on one of the days we wanted to go out and about. Security gate for getting in/out onto the seafront One of our best holidays and we are keen to return to this hotel - hopefully sooner rather than later
5 out of 5
Recommended
for Everyone
by A verified traveller from Surrey, England

Excellant Shore line pathway

Posted 07-Feb-2014
Pros: Staff very friendly. Location
Location: Recommend the Jade Stone restaurant only few hundred yards from hotel Sea food dishes top draw.
The path along the shore line and beaches is excellent. Can get very busy mid day. La Cal-eta village is a good lunch time stop.with go choice of sea food restaurants
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2014
Cons: Bar prices are insane
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 23-Jan-2014