Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Dumfries

Quite location,with great views,polite staff.

Posted 12-Sep-2014
Pros: Locality to airport,entertainment,and very good menu's
Cons: Some of had been upgraded,and work was being carried out at the rest.Was informed before we booked,that these works were being carried out.
Location: Plenty of cafe's and pubs in area,to give you plenty of choice.
Went for quite ,peaceful holiday.Got these,and were well looked after by great staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel facilities, by the beach

Posted 10-Sep-2014
Pros: Pool, food, room and location
Cons: Waiting time at pool bar, food was delivered fast but took a while to attract the waiter's attention.
Location: Walk to Los Abrigos, nightlife scene in Las Americas, swim in the sea, Sian Water Park
Perfect sized apartment for 6people. Hotel staff very friendly, excellent standard of food in both restaurant and pool bar. Very good value for money. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Lovely hotel close to the sea

Posted 08-Sep-2014
Visited this hotel twice last year and back again this year. Although in one of the older style rooms despite requesting a modern room still love the place and room was spotless and spacious love the resort and close by restaurants and bars
4 out of 5
Recommended
for Everyone
by A verified traveller from Cw5 7gd

Great Family Holiday!

Posted 07-Sep-2014
Pros: The newly refurbished rooms, the staff where great and the restaurant food and team where excellent. Very clean and well supervised resort.
Cons: A lot of work currently being done on the fabric of the building. Some aspects of the clubs entertainment a bit basic.
Location: Lots of local places to eat all within easy walking distance, well understated in other reviews. Great walks along the coastal foot paths £10 pp = VFM
5 out of 5
Recommended
for Everyone
by A verified traveller from hants

excellent

Posted 07-Sep-2014
Pros: everything
Cons: nothing
Location: very quite area great for chilled holiday. Bars and food near by
second time I've stayed here. Couldn't ask for more brilliant
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great Value for money!!

Posted 14-Aug-2014
Pros: Quality of the apartments; size of the rooms; excellent restaurant.
Cons: The policing of reserving sunbeds. By 9am it was difficult to find beds anywhere close to the pool which didn't have towels on them.
Location: Plenty of bars and restaurants in walking distance but a car is advisable.
Enjoyed a great stay at Santa Barbara at peak time but still not overcrowded for such a substantial resort. The quality of the resort, coupled with the cleanliness everywhere and the friendly staff made for a great holiday. The resort caters for many nationalities which adds to the experience.
Comment from Hotel Management
22-Aug-2014 by Diamond, Hotel Management
It means the world to us to ensure that our guest can enjoy their time with us and so it is great to read that you were satisfied with our services and the standard of our resort and accommodations! We are looking towards your next visit! Javier Baqueiro Resort Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good hotel, great staff

Posted 30-Jul-2014
Very helpful staff, always ready to help with questions and requests. The room was very clean, comfortable and had everything a family might want. We were upgraded to a family room (2 bedrooms) although we have booked a 1 bed apartment. We didn't use the 2nd bedroom as my daughter didn't want to sleep alone, but it was a very nice gesture. Clean pool with plenty of live guards and staff. 2 comments for improvement - include a washing machine in the apartment, specially the larger family ones (instead of the laundry facility) and offer a clear map and directions as the resort is large and quite confusing at the beginning.
Comment from Hotel Management
12-Aug-2014 by Diamond, Hotel Management
We are glad to read that all in all you had an excellent stay and your particular praise about the service is gratefully received. We hope to see you coming back soon! We have taken careful note of some of the details of your stay and reassure you that they will be addressed. Javier Baqueiro Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Surrey UK

very nice hotel,very friendly and helpful staff

Posted 17-Jul-2014
Pros: very clean apartment,great and helpful staff,nice and quiet location,nice pool
Location: quiet location,lovely restaurants in short walking distance,beautiful view.
just came back from this beautiful hotel two days ago but I wish to be there again....we spent eight nights in this hotel and we enjoyed every single minute there.very helpful staff,can't say a bed word about them.excellent facilities,great pool,beautiful ocean view from the balcony.our apartment was large and clean with every equipment what you need,plenty space for a family.the bed was huge and very comfortable.Highly recommended for everyone!!!
Comment from Hotel Management
29-Jul-2014 by Diamond, Hotel Management
We are very pleased to know that you were so happy with the service and accommodations we offered, you would like to come back again. Thank you for your kind comments referring to our team and we hope that we will have another opportunity to offer you a great stay in the near future! Javier Baqueiro Resort Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Orkney

Fabulous aparthotel

Posted 16-Jul-2014
Our first time at the Santa Barbara and we will definitely be returning. Staff were uniformly friendly and helpful, newly refurbished one bedroom apartment with sea view was delightful. Lovely pool with entertainments staff offering fun if you wanted it but no pressure. Open air cocktail bar with saxophone player was lovely. In- house restaurant was pretty good, although there are plenty of others in the vicinity as well. Taxi rank outside hotel and only ten minutes from airport-some plane noise but not bothersome.
Comment from Hotel Management
29-Jul-2014 by Diamond, Hotel Management
It is a part of our ethos to deliver great quality of accommodation and excellent standard of service to all our guest and we are pleased to read that we have been successful. We are glad to see that you found our location convenient and enjoyed your stay. We look forward to your next visit! Javier Baqueiro Resort Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Gloucestershire

Great apartment.

Posted 14-Jul-2014
Pros: We liked that the place was so clean and the staff so helpful and the fact that you could, if you wished, stay in the complex the whole stay.
Cons: Noisy, do not empty bins at midnight. We were ignored in pool bar restaurant. Repair the jacuzzi, 3 buttons not working. Concierge staff too pushy.
Location: Beach too rocky to use. Abandoned building sites. Gypsies on beach to west. Lots of wild cats. Very quiet area.
My wife and I went with our daughter, son-in-law and grand-daughter and were shown into the best apartment I've ever had. So large, 3 bathrooms and so well equipped. Wall mounted t.v. in the master bedroom, dishwasher, coffee maker and even a carton of milk in the fridge to start you off. We instantly loved the place.
Comment from Hotel Management
27-Jul-2014 by Diamond, Hotel Management
Thank you for your enthusiastic comments, we are really glad to know that you had such an enjoyable time with us and are looking forward to seeing you again very soon indeed! Javier Baqueiro Resort Manager