Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from dublin

Couples retreat

Posted 12-Oct-2014
Just back from this excellent place . After reading reviews I was a bit hesitant but I found this place to be good for a relaxing holiday . Good points : the apartment was of good size has everything you need for self catering . Was amazed by the fact that the aircon was free in the apartment both in the bedroom and living area. Tvs in the bedroom and living area with English speaking Chanel's . Good size balcony and bathroom. Pool area was clean and sun loungers comfortable . Pool bar good prices .1 adult pool 1 kids pool 1 jacuzzi . Bad points: there is a smell from the right side of the hotel but only from time to time . Ask for a room on a upper floor as the view would be better . Be aware if you are going here that there is only a few resturants and 1 pub around so it is really a chill out place . All in all I could not include every good thing about this hotel it is amazing . 15 euros from airport and 20 to 25 euros to the main strip of Los cristanios and las Americas . Well worth the stay in this hotel .
2 out of 5
by A verified traveller from Manchester

Not a Happy Bunny

Posted 12-Oct-2014
This was my 5th stay at Santa Barbara and I will not be returning.Our room must have been one of the smallest in the Hotel hence all my bruises on my legs from accidentally bumping into furniture as there was hardly enough room to walk round it.Also our room had no sun from noon onwards so if we wanted to sit on the balcony with a cuppa we were sat in the shade l.We did have a nice view i.e. the pool and sea but I would rather have had a larger terrace with sun loungers, not just chairs, on the other side of the hotel which is where we normally end up. I think for the amount of money we were charged to stay there we could have had a nicer more modern room like we had last year. Next year we will be staying at the Aguamarina Golf hotel as we prefer their large rooms and friendly staff.
4 out of 5
Recommended
for Couples
by A verified traveller from glasgow

beautiful appartments ,pools and bar.

Posted 28-Sep-2014
Pros: it was a beautiful place with good facilities.
Cons: it will be even better when the refurbishment work is finished as the buildinfg work is very noisy. i would recommend music and headphones for now.
Location: good golfing,a few bars and restaurants on your doorstep with a good bus service for further afield.
this place is lovely and has everything you need. we hardly left during our weeks stay. we stayed in a refurbished 1 bed appartment overlooking a lovely courtyard with a sea view.the ocean terrace bar had sea views,live music every night and was very reasonably priced.there are lots of different sunbathing areas which gives you the choice of being near the bar,pools and restaurant or a quieter area.
Comment from Hotel Management
07-Oct-2014 by Diamond, Hotel Management
Thank you for providing us with your kind comments. We are glad you enjoyed your stay with us and were happy with the resort. We are sorry to read the building works caused you some disruption, we are trying to keep this to a minimum. We do hope you come back and stay with us again in the future. Javier Baqueiro Resort manager
5 out of 5
Recommended
for Other
by A verified traveller from London

Amazing as always

Posted 27-Sep-2014
Pros: Everything
Location: Go karting was fun as was the Irish bar!
4th time staying, would never stay anywhere else. Lads holiday, noone bothered us, just left us to enjoy ourselves. Many thanks.
Comment from Hotel Management
03-Oct-2014 by Diamond, Hotel Management
Thank you for your kind comments! We are glad you continue to visit us time after time, we hope you come back again soon! Javier Baqueiro Resort manager
5 out of 5
Recommended
for Couples
by A verified traveller from Dumfries

Quite location,with great views,polite staff.

Posted 12-Sep-2014
Pros: Locality to airport,entertainment,and very good menu's
Cons: Some of had been upgraded,and work was being carried out at the rest.Was informed before we booked,that these works were being carried out.
Location: Plenty of cafe's and pubs in area,to give you plenty of choice.
Went for quite ,peaceful holiday.Got these,and were well looked after by great staff.
Comment from Hotel Management
28-Sep-2014 by Diamond, Hotel Management
Thank you for your lovely words, we are glad you had a great stay with us. We pride ourselves on excellent customer services so we are glad our staff provided you with a great level of customer services throughout your stay with us. We hope you come again soon! Javier Baqueiro Resort manager
5 out of 5
Recommended
for Everyone
by A verified traveller

great hotel facilities, by the beach

Posted 10-Sep-2014
Pros: Pool, food, room and location
Cons: Waiting time at pool bar, food was delivered fast but took a while to attract the waiter's attention.
Location: Walk to Los Abrigos, nightlife scene in Las Americas, swim in the sea, Sian Water Park
Perfect sized apartment for 6people. Hotel staff very friendly, excellent standard of food in both restaurant and pool bar. Very good value for money. Highly recommended
Comment from Hotel Management
18-Sep-2014 by Diamond, Hotel Management
Thank you for your kind feedback! We are glad you had a lovely time with us. We will be sure to pass your comments on to our food and beverage manager who can address this situation for you. We are glad you enjoyed the local area. We hope you will visit us again soon! Javier Baqueiro Resort manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Lovely hotel close to the sea

Posted 08-Sep-2014
Visited this hotel twice last year and back again this year. Although in one of the older style rooms despite requesting a modern room still love the place and room was spotless and spacious love the resort and close by restaurants and bars
4 out of 5
Recommended
for Everyone
by A verified traveller from Cw5 7gd

Great Family Holiday!

Posted 07-Sep-2014
Pros: The newly refurbished rooms, the staff where great and the restaurant food and team where excellent. Very clean and well supervised resort.
Cons: A lot of work currently being done on the fabric of the building. Some aspects of the clubs entertainment a bit basic.
Location: Lots of local places to eat all within easy walking distance, well understated in other reviews. Great walks along the coastal foot paths £10 pp = VFM
Comment from Hotel Management
28-Sep-2014 by Diamond, Hotel Management
Thank you for your kind comments, we are glad our team help you to have the best stay with us. It is great that you were able to take advantage of the local area and we do hope you will come back again soon. Javier Baqueiro Resort manager
5 out of 5
Recommended
for Everyone
by A verified traveller from hants

excellent

Posted 07-Sep-2014
Pros: everything
Cons: nothing
Location: very quite area great for chilled holiday. Bars and food near by
second time I've stayed here. Couldn't ask for more brilliant
Comment from Hotel Management
18-Sep-2014 by Diamond, Hotel Management
Thank you for your lovely feedback, we are glad you enjoyed your second stay with us. We hope you will keep coming back time after time! Javier Baqueiro Resort manager
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great Value for money!!

Posted 14-Aug-2014
Pros: Quality of the apartments; size of the rooms; excellent restaurant.
Cons: The policing of reserving sunbeds. By 9am it was difficult to find beds anywhere close to the pool which didn't have towels on them.
Location: Plenty of bars and restaurants in walking distance but a car is advisable.
Enjoyed a great stay at Santa Barbara at peak time but still not overcrowded for such a substantial resort. The quality of the resort, coupled with the cleanliness everywhere and the friendly staff made for a great holiday. The resort caters for many nationalities which adds to the experience.
Comment from Hotel Management
22-Aug-2014 by Diamond, Hotel Management
It means the world to us to ensure that our guest can enjoy their time with us and so it is great to read that you were satisfied with our services and the standard of our resort and accommodations! We are looking towards your next visit! Javier Baqueiro Resort Manager