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Room type

Deluxe Room

527 square feet • Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Valet Parking
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Deluxe partial sea view

527 square feet • Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Valet Parking, Breakfast Buffet
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Deluxe Front Sea View with Whirlpool

527 square feet • Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Valet Parking, Breakfast Buffet
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Garden Villa Front Sea with private Pool

1292 square feet • Max Occupancy: 2 adults
Includes: Free High-Speed Internet, Free Valet Parking, Breakfast Buffet
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5-star Neoclassical hotel with a full-service spa in Guia de Isora (Alcala)

Location

Located near the beach, this luxury hotel is in Guia de Isora (Alcala), and regional attractions include Alcala Beach, Los Gigantes Marina, and Los Gigantes Beach.

Hotel Features

Recreational amenities at RedLevel at Gran Meliá Palacio de Isora - Tenerife include outdoor tennis courts and an indoor pool. Other amenities include a full-service spa and a nightclub.

Room Amenities

LCD televisions include premium satellite channels. Bathrooms feature rainfall showerheads, designer toiletries, and bidets.


General

In addition to a full-service spa, RedLevel at Gran Meliá Palacio de Isora - Tenerife features outdoor tennis courts and an indoor pool. The hotel offers a snack bar/deli. A complimentary evening social is offered each day. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, a technology helpdesk, and secretarial services. Event facilities measuring 13993 square feet (1300 square meters) include a conference center, conference/meeting rooms, and a ballroom. This Neoclassical hotel also offers a 24-hour health club, a nightclub, and a spa tub. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite valet parking is complimentary.

RedLevel at Gran Meliá Palacio de Isora - Tenerife is a smoke-free property.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 90
  • Number of floors - 5
  • Audiovisual equipment
  • Ballroom(s)
  • Banquet facilities
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour health club
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Technology support staff
  • Billiards or pool table
  • Tours/ticket assistance
  • Free Wi-Fi
  • Laundry facilities
  • Library
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Nightclub
  • Garden
  • Patio
  • Porter/bellhop
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Year Built 2008
  • Meeting facilities size (feet) - 13993
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Free garage parking
  • Meeting facilities size (meters) - 1300
  • Number of meeting/conference rooms - 15
  • Complimentary reception
  • Tennis on site
  • Conference center
  • Outdoor tennis courts 3
  • Snack bar/deli
  • Sauna
  • Secretarial services
  • Security guard
  • Shopping on site
  • Smoke-free property
  • Number of buildings/towers - 2
  • Spa services on site
  • Spa tub
  • Steam room
  • Billiards
  • Turkish bath/Hammam in spa
  • Technology helpdesk
  • Television in lobby
  • Video library
  • Beach/pool umbrellas
  • Free valet parking
  • Rooftop terrace
  • Luggage storage
  • Swimming pool - indoor
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free valet parking, Free garage parking


Room Amenities
  • Daily housekeeping
  • Private bathroom
  • Espresso maker
  • Premium TV channels
  • Premium bedding
  • Hypo-allergenic bedding available
  • Furnished balcony
  • Air conditioning
  • Climate control
  • Direct-dial phone
  • Minibar
  • Coffee/tea maker
  • Turndown service
  • Designer toiletries
  • Slippers
  • Separate bathtub and shower
  • Bidet
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Rainfall showerhead
  • Iron/ironing board
  • In-room safe
  • Desk
  • Sofa bed
  • Blackout drapes/curtains
  • iPod docking station
  • Satellite TV service
  • Free Wi-Fi
  • Pillow menu
  • LCD TV
  • Sofa bed size
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Dining

A complimentary evening social is offered each day.

La Terrace - Overlooking the ocean and pool, this theme restaurant specializes in fondue and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.

DUO - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily

Nami - This restaurant specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days

Club Ocean - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Oasis Pool Grille - This poolside theme restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

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Recreation

Outdoor tennis courts and a 24-hour health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf - driving range nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Motor boating nearby
  • Windsurfing nearby
  • Whale-watching nearby
  • Boating nearby
  • Surfing/boogie boarding nearby
  • Dock nearby
  • Sailing nearby
  • Scuba diving nearby
  • Boat launch nearby
  • Running track/path nearby
  • Pilates classes/instruction nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Fishing nearby
  • Golf lessons available nearby
  • Personal motorized watercraft nearby
  • Aerobics on site
  • Playground on site
  • Snorkeling on site
  • Sports center on site
  • Swimming on site
  • Table tennis on site
  • Tennis on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
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Spa

Yhi Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Aromatherapy treatments
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Hydrotherapy treatments
  • Manicures and pedicures
  • Massages
  • Outdoor treatment areas
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 12
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower


Check-in

Check-in time starts at 3 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

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Fees
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Additional Details

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


Details
A Green / Sustainable Property - Second Party Certified
This property participates in EarthCheck Bronze Benchmarked, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
  • RedLevel at Gran Meliá Palacio de Isora - Tenerife is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
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