Terrace/patio

Reviews of Iberostar Grand Salomé - Adults Only

5 out of 5
Iberostar Grand Salomé - Adults Only
Calle Londres 15, Adeje, Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the extra money - too many small issues
great spot and Salombe adults only as part of much larger Anthelia hotel is the concept. On the plus side the staff were exceptionally attentive. However we reported our TV not working effectively (poor signal making it unwatchable). It was alledgedly fixed but the fault was still the same. We found the mattress to be exceptionally firm. We passed feedback and they then fitted a mattress cushion which did then make it acceptable. However it was only by chance we passed feedback. It would have been nice if it was offered as an option upon check in. Interestingly my father stayed here 10 days before and had similar issues with their TV We had an issue with the massage not being the one we selected and then there was a debate needed to overcome the flipant reason for this being given It was nice but at close to £600 p/n B & B it did not feel it was worth it. For example there were no daily delivery of fruit in our room that we have experienced in similar priced hotels Overal it was OK but as my headline suggests I did not feel it was worth the money in an area where there is alot of choice. However thanks to the staff as mentioned earlier
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wouldn't stay again - try Abama or Bahia Del Duque
The Grand Salome is a section of the Iberostar Anthelia. You arrive and have to checkin through Anthelia. On arrival there was no-one to take suitcases and valet the car and we waited half an hour to checkin (the checkin area was chaos). We also didn't get the room we had requested. Not what you expect when paying 500+ euros per night. It has a separate breakfast section serving a la carte (Mirador) although we didnt use this as we were allocated a 7.30 am breakfast slot. The lunchtime bar/restaurant is very good. In the evening all the restaurants we used were Anthelia (nothing open in Salome) Restaurants, staff, room and Grand Salome pool area were very good but the hotel made a very bad first impression. We wouldn't stay here again. When paying this sort of money I would revert back to the Abama or Bahia del Duque, where we have stayed previously.
Stayed 8 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5 star adult only hotel within an amazing 5 star hotel. Perfectly situated with a few minutes walk of superb classy bars and restaurants. Must surely be the best of all the hotels in Costa Adeje. Spotlessly clean, very well maintained, great room facilities, best breakfast choice and Salome guests can have a la carte breakfast and or buffet too. Our only grumble was the big outdoor hottub sprang a leak and was out of service for 4 days and the service from the butlers was hit and miss. Otherwise one of the best holidays ever.
Stayed 7 nights in Dec 2018

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Just the perfect place for total relaxation
Stayed 4 nights in Jul 2017

10/10 Excellent

M & C, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would recommend this hotel without reservation
The staff can't do enough for you. The hotel is a small boutique inside a larger 5 star hotel that is family friendly. Food is great at the Portofino Restaurant in particular. The only observation we would make is that the wine list is limited and not very descriptive. If you want to have a relaxing break and be pampered to excess come here.

6/10 Okay

mark, England

Liked: Property conditions & facilities
Pretends to be a 5* hotel
Inconsistent service, sometimes very good sometimes utterly poor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Everything we could wish for. The hotel was perfect and we felt totally pampered.

10/10 Excellent

Fran, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Every aspect is first class.
Our second visit to this hotel and we are already booked to go back at New Year. From the minute you arrive you are made to feel very special. Nothing is too much trouble for the staff at Salome. They do everything in their power to make your stay as comfortable and enjoyable as possible. Food at hotel is plentiful and very good. New addition this year was Sea and Soul restaurant which was amazing. Beds in the rooms are extremely comfortable and they now offer a pillow menu which is a great idea. The pool bar at Salome is extremely popular at lunchtimes offering a varied menu of good quality snacks and meals. Special mention to Richard who works in the pool bar he gives an excellent service to guests and was sorely missed on his days off.

10/10 Excellent

Poula, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adult only luxury
Super stay with very attentive staff. Only slight criticism is the music in the bar upstairs is very similar and not very good.....but then we went elsewhere in the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent adult only hotel.
This hotel is excellent, for accommodation, food and location next to the beach and close to shopping centre. All the staff are fantastic, could not fault it in any way. Will be going here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jake, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavan
We had a great time at Iberostar Grand Salome, everything about it was top class. A great way to spend quality time with a loved one. Would we go again yes without a shadow of doubt. Loved the Cava through out the day and afternoon coffee and cakes. The sun loungers were the best ever so comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent relaxing quiet hotel
Very relaxing holiday due to the fact that the staff, food, drink and accommodation was excellent. There was nothing to worry about as all so positive.

6/10 Okay

John, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Highlights and Lowlights
Staff were attentive and responsive. But : - Don't eat the breakfast patisseries / bread, the birds are likely to have had their fill before you. - Mattress not very comfortable. - 'Activities' reception manned by only one person so be prepared to wait a long time or try again later if an option. - If you hire a car, be prepared to get lost trying to find way back to hotel

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great "small" hotel feeling
Great small hotel inside big hotel. Relax and upscale hotel. Definitely worth of money, but lot to improve on food & beverage sector - not in line with hotel standard.
Stayed 7 nights in Nov 2022

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkplätze sind stark beschränkt. Wir hatten oft keinen und uns wurde gesagt wir können das Auto auf einem Kiesplatz abstellen. Zu Fuss sind es 15min...! Ob es dort wirklich erlaubt wäre wissen wir nicht. Ein Absolutes NO GO für ein 5 Sterne Haus!
Stayed 9 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’amabilité et la disponibilité de tout le staf, la propreté et le calme de l’hôtel
Stayed 7 nights in May 2019

10/10 Excellent

Hermann, Forchtenberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumurlaub
Traumhotel; Traumservice; es hat alles 100% ig gestimmt

8/10 Good

Юрий, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Grand Hotel Salome
1. Не все работники отеля стремятся понять не очень хороший английский, а русскоговорящий работник отеля один. 2. Не высокий уровень обслуживания официанткой на завтраке на летней веранде. Это не способствуюет формированию хорошего утреннего настроения. 3. Информация на русском языке в отеле отсутствюет, хотя русскоязычных отдыхающих много. 5. Прилегающий к отелю пляж (муниципальный) - откровенно грязный. Был не приятно удивлен. 6. Во всем остальном вполне прилично.