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Retreat on Tenerife

This hotel is in a residential area, a 5-minute walk from the center of Santa Cruz, Tenerife’s capital, and 2 kilometers (1.5 miles) from the main harbor.

Pool under the trees

This 5-story, colonial-style hotel features extensive sub-tropical gardens, an outdoor pool and bar, casino, and small business center.

Space for relaxing

The high-ceilinged, air-conditioned guestrooms offer antique-style decor with marble flooring, fireplaces, bidets, and bathroom telephones. In-room massage is available.

Iberostar Grand Hotel Mencey

At your hotel

The hotel has many amenities for both the working visitor and leisure guest, including a casino, reading room, lush gardens, heated pool, and a sauna. Relax at Spa Mencey while you receive a body or facial treatment. A 24-hour business center with Internet access and several elegant meeting rooms provide conference facilities. The hotel features a round-trip airport shuttle, a parking garage, and child care service (surcharges apply).

  • Airport transportation (surcharge)
  • Babysitting or childcare (surcharge)
  • Turkish bath/Hammam
  • 24-hour business center
  • Wedding services
  • 24-hour front desk
  • Full-service spa
  • Meeting rooms
  • Outdoor pool
  • Spa treatment room(s)
  • Conference space
  • Total number of rooms - 261
  • Multilingual staff
  • Laundry facilities
  • Elevator/lift
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Gift shops or newsstand
  • Health club
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Number of floors - 4
  • Luggage storage
  • Room service (24 hours)
  • Number of restaurants - 2
  • Self parking (surcharge)
  • Sauna
  • Spa tub
  • Swim-up bar
  • Free Wi-Fi
  • Year Built 1950
  • Number of meeting rooms - 10
  • Shopping on site
  • Number of buildings/towers - 1
  • Garden
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Park your car

Self parking (surcharge)

In your room

  • Cribs/infant beds (complimentary)
  • Connecting/adjoining rooms available
  • HDTV
  • Free Wi-Fi
  • Television
  • In-room safe
  • Hypo-allergenic bedding available
  • Balcony
  • Climate control
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Air conditioning
  • Phone
  • Minibar
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • Iron/ironing board (on request)
  • Desk
  • Daily housekeeping
  • Rollaway/extra beds available
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Eat and drink

Guests of the Iberostar Hotel Mencey enjoy a buffet breakfast (surcharge) each morning.

Guests can dine on regional cuisine at the Restaurant Los Menceyes. The hotel also offers 24-hour room service.

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Play

Tenerife's main harbor is located 1.5 miles (2 km) from the hotel. In addition to being a major port of call for international cruise liners, private yachts can be chartered and ferries are available for island hopping. An outdoor swimming pool is available onsite.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Golf lessons available nearby
  • Playground on site
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Relax

  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility

The fine print for Iberostar Grand Hotel Mencey

When you arrive

Check-in time starts at 2 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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