Availability: Iberostar Grand Hotel Mencey
Basic Double RoomMax Occupancy: 3 guests (up to 1 child, 1 infant)
Double Room, City ViewMax Occupancy: 3 guests (up to 2 children, 2 infants)
Rambla, Deluxe RoomMax Occupancy: 3 guests (up to 2 children, 2 infants)
Deluxe Room, Garden AreaMax Occupancy: 3 guests (up to 2 children, 2 infants)
Rambla, Superior Room, PatioMax Occupancy: 3 guests (up to 2 children, 2 infants)
Superior Room, Garden ViewMax Occupancy: 3 guests (up to 2 children)
Junior SuiteMax Occupancy: 3 guests (up to 2 children, 2 infants)
Executive SuiteMax Occupancy: 3 guests (up to 2 children, 2 infants)
Basic Double Room Single UseMax Occupancy: 1 guest
Double Room Single Use, City ViewMax Occupancy: 1 guest
Rambla Deluxe Room Single UseMax Occupancy: 1 guest
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VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
At VIP Access hotels, our elite customers are invited to enjoy the free room upgrades and other benefits upon availability at check-in.See details
Retreat on Tenerife
This hotel is in a residential area, a 5-minute walk from the center of Santa Cruz, Tenerife’s capital, and 2 kilometers (1.5 miles) from the main harbor.
Pool under the trees
This 5-story, colonial-style hotel features extensive sub-tropical gardens, an outdoor pool and bar, casino, and small business center.
Space for relaxing
The high-ceilinged, air-conditioned guestrooms offer antique-style decor with marble flooring, fireplaces, bidets, and bathroom telephones. In-room massage is available.Information missing or incorrect? Tell us!
Iberostar Grand Hotel Mencey Amenities
The hotel has many amenities for both the working visitor and leisure guest, including a casino, reading room, lush gardens, heated pool, and a sauna. Relax at Spa Mencey while you receive a body or facial treatment. A 24-hour business center with Internet access and several elegant meeting rooms provide conference facilities. The hotel features a round-trip airport shuttle, a parking garage, and child care service (surcharges apply).
- Airport transportation (surcharge)
- 24-hour front desk
- Full-service spa
- Meeting rooms
- Babysitting or childcare (surcharge)
- Turkish bath/Hammam
- 24-hour business center
- Wedding services
- Outdoor pool
- Spa treatment room(s)
- Use of nearby fitness center (discount)
- Conference space
- Total number of rooms - 261
- Multilingual staff
- Laundry facilities
- Breakfast available (surcharge)
- Coffee shop or café
- Gift shops or newsstand
- Health club
- Beach/pool umbrellas
- Tours/ticket assistance
- Number of floors - 4
- Luggage storage
- Room service (24 hours)
- Self parking (surcharge)
- Number of restaurants - 2
- Spa tub
- Swim-up bar
- Free Wi-Fi
- Year Built 1950
- Number of meeting rooms - 10
- Shopping on site
- Number of buildings/towers - 1
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Self parking (surcharge)
- Room Amenities
- Free Wi-Fi
- Connecting/adjoining rooms available
- Cribs/infant beds (complimentary)
- In-room safe
- Hypo-allergenic bedding available
- Climate control
- Soundproofed rooms
- Air conditioning
- Blackout drapes/curtains
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Daily housekeeping
- Iron/ironing board (on request)
- Rollaway/extra beds available
Guests of the Iberostar Hotel Mencey enjoy a buffet breakfast (surcharge) each morning.
Guests can dine on regional cuisine at the Restaurant Los Menceyes. The hotel also offers 24-hour room service.
Tenerife's main harbor is located 1.5 miles (2 km) from the hotel. In addition to being a major port of call for international cruise liners, private yachts can be chartered and ferries are available for island hopping. An outdoor swimming pool is available onsite.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Scooter/moped rentals nearby
- Golf lessons available nearby
- Playground on site
- Body treatments
- Facial treatments
- Sauna in spa
- Spa tub in spa
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
Iberostar Grand Hotel Mencey Policies & Fees
Check-in time starts at 2 PM
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: EUR 15 per person (approximately)
- Self parking fee: EUR 12 per day
- Rollaway bed fee: EUR 30 per night
- Facilities fee: EUR 15 per person, per day
- Additional Details
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.