Book your room at Iberostar Grand Hotel Mencey
VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
At VIP Access hotels, our elite customers are invited to enjoy the free room upgrades and other benefits upon availability at check-in.See details
Retreat on Tenerife
This hotel is in a residential area, a 5-minute walk from the center of Santa Cruz, Tenerife’s capital, and 6 kilometers from the main harbor.
Pool under the trees
This 5-story, colonial-style hotel features extensive sub-tropical gardens, an outdoor pool and bar, casino, and small business center.
Space for relaxing
The high-ceilinged, air-conditioned guestrooms offer antique-style decor with marble flooring, fireplaces, bidets, and bathroom telephones. In-room massage is available.Information missing or incorrect? Tell us!
At your hotel
At your hotel
The hotel has many amenities for both the working visitor and leisure guest, including a casino, reading room, lush gardens, heated pool, and a sauna. Relax at Spa Mencey while you receive a body or facial treatment. A 24-hour business center with Internet access and several elegant meeting rooms provide conference facilities. The hotel features a round-trip airport shuttle, a parking garage, and child care service (surcharges apply).
- Airport transportation (surcharge)
- 24-hour front desk
- Full-service spa
- Meeting rooms
- Babysitting or childcare (surcharge)
- Turkish bath/Hammam
- 24-hour business center
- Wedding services
- Outdoor pool
- Spa treatment room(s)
- Conference space
- Multilingual staff
- Total number of rooms - 261
- Laundry facilities
- Breakfast available (surcharge)
- Coffee shop or café
- Gift shops or newsstand
- Health club
- Beach/pool umbrellas
- Tours/ticket assistance
- Number of floors - 4
- Luggage storage
- Self parking (surcharge)
- Number of restaurants - 2
- Spa tub
- Swim-up bar
- Free Wi-Fi
- Year Built 1950
- Number of meeting rooms - 10
- Shopping on site
- Number of buildings/towers - 1
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Park your car
Self parking (surcharge)
In your room
- Free Wi-Fi
- Connecting/adjoining rooms available
- Cribs/infant beds (complimentary)
- In-room safe
- Hypo-allergenic bedding available
- Climate control
- Soundproofed rooms
- Air conditioning
- Blackout drapes/curtains
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Iron/ironing board (on request)
- Daily housekeeping
- Rollaway/extra beds available
- Room service (24 hours)
Eat and drink
Guests of the Iberostar Hotel Mencey enjoy a buffet breakfast (surcharge) each morning.
Guests can dine on regional cuisine at the Restaurant Los Menceyes. The hotel also offers 24-hour room service.
Tenerife's main harbor is located 1.5 miles (2 km) from the hotel. In addition to being a major port of call for international cruise liners, private yachts can be chartered and ferries are available for island hopping. An outdoor swimming pool is available onsite.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Scooter/moped rentals nearby
- Golf lessons available nearby
- Playground on site
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
The fine print for Iberostar Grand Hotel Mencey
When you arrive
Check-in time starts at 2 PM
When you leave
Check-out time is noon
How you can pay
Accepted at this hotel: American Express, MasterCard, Visa
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
- Breakfast fee: EUR 15 per person (approximately)
- Self parking fee: EUR 12 per day
- Rollaway bed fee: EUR 30 per night
- Facilities fee: EUR 15 per person, per day
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.