Availability

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Room type

Basic Double Room - Room only

One Bed
334 square feet • Max Occupancy: 3 adults
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Standard Room

One Bed
Max Occupancy: 3 adults
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Rambla, Deluxe Room

One Bed
334 square feet • Max Occupancy: 3 adults
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Deluxe Room, Garden Area

One Bed
334 square feet • Max Occupancy: 3 adults
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Retreat on Tenerife

This hotel is in a residential area, a 5-minute walk from the center of Santa Cruz, Tenerife’s capital, and 2 kilometers (1.5 miles) from the main harbor.

Pool under the trees

This 5-story, colonial-style hotel features extensive sub-tropical gardens, an outdoor pool and bar, casino, tennis court, and small business center.

Space for relaxing

The high-ceilinged, air-conditioned guestrooms offer antique-style decor with marble flooring, fireplaces, bidets, and bathroom telephones. In-room massage is available.


General

The hotel has many amenities for both the working visitor and leisure guest, including an exciting casino, sedate reading room, lush gardens, heated pool, sauna, and tennis court. Relax at Spa Mencey while you receive a body or facial treatment. A 24-hour business center with Internet access and several elegant meeting rooms provide conference facilities. The hotel features a round-trip airport shuttle, a parking garage, and child care service (surcharges apply).

  • Babysitting or childcare (surcharge)
  • 24-hour business center
  • Wedding services
  • Full-service health spa
  • Multiple small meeting rooms
  • 24-hour front desk
  • Airport transportation (surcharge)
  • Event catering
  • Swimming pool - outdoor
  • Massage - spa treatment room(s)
  • Concierge desk
  • Use of nearby fitness center (discount)
  • Multiple large conference rooms
  • Arcade/game room
  • Audiovisual equipment
  • Total number of rooms - 261
  • Doorman/doorwoman
  • Safe-deposit box at front desk
  • Multilingual staff
  • Medical assistance available
  • Currency exchange
  • Laundry facilities
  • Patio
  • Banquet facilities
  • Elevator/lift
  • Tennis on site
  • Air-conditioned public areas
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Gift shops or newsstand
  • Health club
  • Internet point
  • Beach/pool umbrellas
  • Tours/ticket assistance
  • Number of floors - 4
  • Luggage storage
  • Room service (24 hours)
  • Garage parking (surcharge)
  • Sauna
  • Spa tub
  • Swimming pool - indoor
  • Swim-up bar
  • Free Wi-Fi
  • Year Built 1950
  • Number of meeting/conference rooms - 10
  • Shopping on site
  • Garden
  • Number of buildings/towers - 1
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Garage parking (surcharge)


Room Amenities
  • HDTV
  • Free Wi-Fi
  • Connecting / adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Television
  • In-room safe
  • Premium TV channels
  • Pay movies
  • Hypo-allergenic bedding available
  • Balcony
  • Climate control
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Air conditioning
  • Phone
  • Minibar
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bidet
  • Iron/ironing board (on request)
  • Desk
  • Daily housekeeping
  • Rollaway/extra beds available
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Dining

Guests of the Iberostar Hotel Mencey enjoy a buffet breakfast (surcharge) each morning.

Guests can dine on regional cuisine at the Restaurant Los Menceyes. The hotel also offers 24-hour room service.

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Recreation

Tenerife's main harbor is located 2 km (1.5 miles) from the hotel. In addition to being a major port of call for international cruise liners, private yachts can be chartered and ferries are available for island hopping. On site, there is a swimming pool and a tennis court.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Golf - miniature nearby
  • Scuba diving nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Running track/path nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding/rental nearby
  • Golf lessons available nearby
  • Playground on site
  • Swimming on site
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Spa
  • Body treatments
  • Facial treatments
  • Turkish bath/Hammam in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility


Check-in

Check-in time starts at 2 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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Additional Details

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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