Dear Jasmine,Thank you for the time spent in leaving your review, and thank you for your good rating. We're happy to read that you've had an overall good experience.If you come back in the future, please do not hesitate to contact us prior to booking, we will be happy to provide any information you may need about our services.Kind regards

Dear Francesca,Thank you for the time spent in leaving your review on Expedia, and thank you for an overall good impression on our Hotel.We hope to have the opportunity to meet you again in the future, and maybe to improve your picture of the Alexandre Troya.Kind regards,

Dear guests,Thank you so much for your positive comments. We're happy to read that you've had an overall good experience with us. We're looking forward to meeting you again.Kind regards

Dear Laura,Thank you for highlighting the good location. We regret to read that we haven't meet your expectations in some other aspects. Our Food & Beverages offer goes through severe tests, and follows a HACCP control, in order to ensure the Health & Safety of this offer.We haven't had any anomaly within your stay dates.We hope you enjoy your next choice on your vacation.Kind regards,

Dear guests,Thank you so much for your nice comments and for suggestions. They will be taken into consideration.Kind regards,

Dear Muhammed,Thank you for your lovely comments about your stay with us. It has been a pleasure to have you here.We're looking forward to seeing you again.Best regards,

Dear Viktoriya,Thank you so much for you fabulous rating of the Alexandre Troya on Expedia, and also for your nice comment.We hope to have the opportunity to welcome you again,Best regards,

Dear guest,Thank you so much for your nice comments about the Alexandre Hotel Troya on Expedia. We are happy to read that we have managed to meet your expectations.You will be very welcome any time,Kind regards,

Dear George,Thank you for your good rating of the Alexandre Troya on Expedia.comWe hope to have the opportunity to welcome you again soon.Best regards from Tenerife,

Dear Linda,Thank you so much for your good comments about the Alexandre Hotel Troya on Expedia.It is a pleasure to read that you have enjoyed our Club Alexandre rooms, our Chill Out terrace, our food offer, and that you have received a friendly and helpful service.We're looking forward to meeting you again,Best regards,

Dear guests,Thank you for your overall nice comments about your experience at the Alexandre Troya.We hope to have the opportunity to welcome you again,Kind regards,

Dear guest,Thank you for taking a minute in rating the Alexandre Troya on Expedia.If you want to forward us your feedback with more detailed information, it will be welcome, it may help us improve our services.You can write us through our official website.Kind regards,

Dear guests,Thank you so much for your fantastic rating of the Alexandre Troya on Expedia.We hope to have the opportunity to welcome you again soon.Kind regards

Dear guests,We regret to know that you have given a low rating to the Alexandre Hotel Troya.It seems that we haven't managed to meet your expectations this time.We hope you enjoy your next choice on your vacation.Kind regards,

Dear Jackie,Thank you so much for your fabulous comments about the Alexandre Troya on Expedia.comIt will be a great pleasure to meet you again,Kind regards,

Dear guests,Thank you for the time spent in leaving your review on Expedia.We regret not having met your expectations this time.We hope you enjoy your next choice on your vacation,Kind regards,

Dear Martin,Thank you so much for your fabulous rating.We hope to have the opportunity to meet you again soon,Best regards,

Dear guests,Thank you so much for your good rating of the Alexandre Hotel Troya.We hope to see you again soon,Kind regards,

Dear guests,We regret to read that we haven't managed to meet your expectations this time.We hope you enjoy your next choice on your vacation.Kind regards,

Estimados huéspedes,Muchas gracias por su amable valoración del Alexandre Hotel Troya.Ha sido un placer tenerles con nosotros.Esperamos tener la oportunidad de recibirles de nuevo,Saludos cordiales,

Dear Joseph,Thank you very much for your kind words.We hope to welcome you again soon,Kind regards,

Dear Bogdan, We regret to read that your rating of our Hotel is low. We would have liked to have more details about your experience, in order to get some feedback and do some improvements. Kind regards

Dear guest, Thank you so much for your kind comments about the Alexandre Hotel Troya on Expedia. Your good comments on the cleanliness, the pool area and our helpful staff are very appreciated. We hope to meet you soon again, Kind regards,

Dear guests, Thank you for your good rating of the Alexandre Hotel Troya. We hope to see you again very soon, Kind regards,

Dear guests, Thank you for your time in leaving your rating about the Alexandre Hotel Troya. We would like to know the reasons why we didn't manage to fulfill completely your expectations. You can get in touch directly with us through our main website. Kind regards

Dear Amry Agnes, Thank you so much for your good comments on the Alexandre Hotel Troya on expedia. We hope to welcome you again soon, Kind regards,

Dear Sara, We regret to know that we haven't managed to meet your expectations this time. With reference to your comments on the drinks, we unfortunately ignore which kind of incidence has happened with your reservation. Please get in touch with the Hotel, in order to clarify the information. Kind regards,

Dear Carmen, Thank for your great rating of the Alexandre Hotel Troya, and also for your good comments. We hope to see you again soon, Kind regards

Dear Joanne, We regret to know that there was an anomaly in your room cleaning within your stay dates, and we also regret not having met your expectations this time. We hoipe that you enjoy your next choice and destination on your holidays. Kind regards,

Thank you so much Wayne, We hope to see you soon, Kind regards,

Dear Jan, Thank you for your positive impressions on the Hotel Troya. We hope to welcome you again soon. Kind regards,

Dear guest, Thank you for highlighting our location. We regret to read that our Family rooms haven't met your expectations. Kind regards

Dear Jonina, thank you for your good comments about the cleanliness and the great location. We assume that the rule you are writing about is referred to the pool area. Due to the covid restrictions, we have strict rules regarding the distance between sunbeds and their location. We hope to welcome you back in the future. Kind regards.

Dear guests, Thank you for sharing your impressions on the Hotel Troya. As we can see in your evaluation, it seems that there were some aspects you didn't like. You can get in touch with us with your feedback at the following email address: info@hoteltroyatenerife.com Kind regards

Dear guests, thank you so much for your fantastic comments on the Hotel Troya on Expedia. It will be a great pleasure to welcome you back, Kind regards

Dear guests, Thank you so much for your nice comments about the Hotel Troya on Expedia. It is a great pleasure for us to read that we have managed to meet your expectations. We hope to welcome you back soon, Best regards,

Dear guests, Thank you for a good overall evaluation of the Hotel Troya. We hope to welcome you back soon. Kind regards,

Dear guests, From the Hotel Troya Tenerife we would like sincerely to thank you for spending your time in writing your reviews about our Hotel. We are delighted to know that you have enjoyed a lovely holiday at our resort, as all of our team strives to offer the highest service standards in each of our activities. Also, your compliments on our location are highly appreciated. We are looking forward to welcoming you again. Best regards,

Dear guests, From the Hotel Troya Tenerife we would like sincerely to thank you for spending your time in writing your evaluation about our Hotel. We are delighted to know that you have enjoyed a lovely holiday at our resort, as all of our team strives to offer the highest service standards in each of our activities. We are looking forward to welcoming you again. Best regards,

Dear guests, From the Hotel Troya Tenerife we would like sincerely to thank you for spending your time in writing your reviews about our Hotel. We regret if our hotel services did not suit all your expectations. You may rest assured that we will take into consideration each one of your comments. We hope to welcome you soon. Best regards,

Dear guests, thank you for taking some time in evaluating your experience at the Hotel Troya, and thank you for giving a good rating of our establishment. Regarding you comments about the works, there are some works in an annex buidilng, which is going to become a commercial area. There are no works within the Hotel premises. We have been informed that those external works will be finished soon. The All Inclusive service includes several services, but not the Spa Circuit (that is the facility where an indoor swimming pool is located). The Spa Circuit is included if you book a Club Alexandre Room or a Junior Suite. However, our 3 main swimming pools are heated when needed, and they are all free of use for our guests. If you come back in the future, please do not hesitate to contact the Hotel prior to your visit. We will be happy to provide detailed information about your options and the services that you can book. Kind regards,

Dear guests, Thank you for taking some time in evaluating Hotel Troya. It seems that we haven't managed to make you have a perfect experience. If we have the opportunity to welcome you back, we will do our best, in order to improve your picture of our establishment. Kind regards,

Dear guests, Thank you for taking some time in evaluating your stay at the Hotel Troya. We regret to see that we haven't managed to make you have a fullfilling experience. We hope that you enjoy your next destination and choice on your holidays, Kind regards,

Dear Lauren, Thank you so much for your good rating of the Hotel Troya. We hope to have the opportunity tpo welcome you back soon, Kind regards

Dear guests, Thank you for your comments about your stay at the Hotel Troya. We feel sad to read that you have had an unsatisfying experience with our front desk service. Our hotel is well known by the kindness of its staff, and we hope that this impressions are coming from anomalous situations. We are taking anyway your review into consideration, and we will do our best, in order to improve our services. We hope you enjoy your next choice and destination on your holidays. Kind regards

Dear Jonathan, Thank you so much for your good comments on the Hotel Troya on Expedia. Thank you again for highlighting the cleanliness of our establishment in the rooms and facilities, and also for your good impressions on the food. We hope to welcome you back soon, Kind regards