Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Double Room (with extra bed)

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Double or Twin Room, Sea View

Max Occupancy: 2 guests

Family Double or Twin Room

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Triple Room

Max Occupancy: 3 guests

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Single Room

Max Occupancy: 1 guest

Family-friendly hotel with 2 outdoor pools and restaurant

Nectar Points available

Location

This family-friendly Puerto de la Cruz hotel is located near the beach, within a 10-minute walk of Mirador de La Paz, Lago Martianez Swimming Pools, and Sitio Litre Garden. Church of Nuestra Senora de la Pena de Francia and Ermita de San Juan are also within 15 minutes.

Hotel Features

2 outdoor pools, a restaurant, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a poolside bar, a coffee shop/café, and an outdoor tennis court are onsite.

Room Amenities

All 300 rooms offer WiFi, balconies, and TVs with satellite channels. Other amenities available to guests include minibars, room service, and rainfall showerheads.

Show more

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Hotel Puerto de la Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Hotel Puerto de la Cruz are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Puerto de la Cruz features 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

3 meeting rooms are available. This family-friendly hotel also offers a rooftop terrace, a terrace, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Puerto de la Cruz has designated areas for smoking.

  • Pool sun loungers
  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Total number of rooms - 300
  • Number of floors - 7
  • Babysitting or childcare
  • Number of bars/lounges - 2
  • Coffee shop or café
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Number of outdoor pools - 2
  • Designated smoking areas
  • Computer station
  • Rooftop terrace
  • Luggage storage
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Terrace
  • Poolside bar
  • Porter/bellhop
  • Restaurant
  • Conference space size (feet) - 8396
  • Number of meeting rooms - 3
  • Free self parking
  • Children's pool
  • Television in lobby
  • Free shopping center shuttle
  • Free WiFi
  • Beach/pool umbrellas
  • Billiards or pool table
  • Parking (limited spaces)
  • Outdoor tennis court
  • Year Built 1973
  • Garden
  • Number of buildings/towers - 1
  • Use of nearby fitness center (discount)
  • Wedding services
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel
  • Outdoor pools
  • Children's pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Wireless internet access ( 5 EUR per day )

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Connecting/adjoining rooms available
  • Rainfall showerhead
  • Balcony
  • Air conditioning
  • Phone
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Bidet
  • Satellite TV service
  • Desk
  • Television
  • Cribs/infant beds available
  • WiFi (surcharge)
  • Room service (limited hours)
  • Rollaway/extra beds available
  • In-room safe (laptop compatible)
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM.

La Palma - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Show dining options

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Playground on site
Show recreation options

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: EUR 1 (for 15 minutes, rates may vary)
  • Refrigerator fee: EUR 1,80 per day
  • In-room safe fee: EUR 2,20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Sorry, we seem to have had an issue loading our review content. Try again?