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FERGUS Puerto de la Cruz

4.0 star property
Upscale hotel near Lago Martianez Swimming Pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

FERGUS Puerto de la Cruz

Photo gallery for FERGUS Puerto de la Cruz

2 outdoor pools, pool umbrellas, pool loungers
View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Bathtub, free toiletries, hair dryer, bidet

Overview of FERGUS Puerto de la Cruz

7.8

Good

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationLuna Rossa4 min walk
  • Popular LocationPalmelita4 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)24 min drive
  • AirportTenerife (TFS-Tenerife South)65 min drive
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Room options

Premium Double Room, Sea View (3 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Private bathroom
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Superior Double Room, Sea View (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
Bidet
  • 301 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Single Beds

Junior Suite (2 adults + 1 child)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 301 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds

Premium Double Room, Sea View (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Private bathroom
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Double Room (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Double Room (3 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Junior Suite (3 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
Bidet
  • 301 sq ft
  • Sleeps 3
  • 1 Double Water Bed and 2 Single Beds

Superior Double Room, Sea View (3 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Private bathroom
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room (2 adults + 1 child)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

Superior Double Room (3 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Suite (4 adults)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Double Room (1 adult + 2 children)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

Superior Double Room (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Double Room (1 adult + 1 child)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Standard Double Room (1 adult)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Sleeps 1
  • 2 Single Beds

Standard Double Room (2 adults)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Sea View (2 adults + 1 child)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Superior Double Room, Sea View (1 adult)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Junior Suite (2 adults + 2 children)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 301 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Superior Double Room (2 adults + 1 child)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Suite (2 adults + 2 children)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Double Room (1 adult)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 215 sq ft
  • Sleeps 1
  • 1 Single Bed

Suite (2 adults + 1 child)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Suite (3 adults)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Suite (3 adults + 1 child)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Junior Suite (3 adults + 1 child)

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 301 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Suite (2 adults)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

Similar properties

About the area

Puerto de la Cruz

Located in Puerto de la Cruz, FERGUS Puerto de la Cruz is near theme parks and near the boardwalk. Lago Martianez Swimming Pools and Rambla de Castro Protected Area reflect the area's natural beauty and area attractions include Jardin Aquatico and Botanical Gardens. La Vola and Pueblo Chico Theme Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • La Paz Lookout - 3 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Taoro Park - 16 min walk
  • Plaza del Charco - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive

Restaurants

  • Bar el Camino - 4 min walk
  • Hotel Teide Mar - 7 min walk
  • Pizzería Europa - 8 min walk
  • Da Arianna Restaurante - 7 min walk
  • Zicatela - 7 min walk

About this property

FERGUS Puerto de la Cruz

Upscale hotel near the boardwalk, refurbished in 2023
Lago Martianez Swimming Pools and Plaza del Charco are located near FERGUS Puerto de la Cruz, which provides a free breakfast buffet, a poolside bar and a terrace. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • A free shopping centre shuttle, an outdoor tennis court and self-parking (surcharge)
  • A porch, multilingual staff and a banquet hall
  • Tour/ticket information, luggage storage and concierge services
Room features
All 300 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with baths and bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (EUR 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante piscina
  • Restaurante Principal

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Piano

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Building
  • Built in 1973
  • Designated smoking areas
  • Renovated entire property - June 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July

Property is also known as

Hotel Puerto Cruz
Hotel Puerto de la Cruz

Frequently asked questions

Does FERGUS Puerto de la Cruz have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on 26 Apr 2024 start from £85.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FERGUS Puerto de la Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at FERGUS Puerto de la Cruz?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at FERGUS Puerto de la Cruz?

Checkout is at noon.

Are there all-inclusive benefits at FERGUS Puerto de la Cruz?

Some rate plans available at this property are all-inclusive.

Where is FERGUS Puerto de la Cruz located?

Situated near the boardwalk, this hotel is within a 15-minute walk of Jardin Aquatico and Lago Martianez Swimming Pools. Martianez Shopping Centre and La Paz Lookout are also within 5 minutes.

FERGUS Puerto de la Cruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Not a 4 *
In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023

10/10 Excellent

Hyewon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 넓고 경치도 좋고 요청 사항에 대한 응답이 빨라요 가족 룸은 수영장이랑 가깝고 발코니에 썬베드 따로 있어서 일광욕 하기 좋았어요 부모님께서 햇빛도 많이 받으시고 좋은 시간이었어요 가까운 곳에 쇼핑몰도 있고 아름다운 해변도 걸어갈 거리에 있어요 맛집도 많구요
Stayed 2 nights in Dec 2023

2/10 Terrible

Javier

La atencion fatal....me dieron una habitacion ruidosa....las dos noches sin dormir, les avise varias veces y no me hicieron caso.
Stayed 2 nights in Dec 2023

10/10 Excellent

MARÍA JOSE

Stayed 1 night in Dec 2023

8/10 Good

Tom Ivar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único que no nos gustó mucho comida y cena
Stayed 3 nights in Nov 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Address
Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife
Location
Puerto de la Cruz