View from property

Reviews of Hotel Blue Sea Lagos de Cesar

4 out of 5
Hotel Blue Sea Lagos de Cesar
Calle de Jose Gonzalez Gonzalez, s/n, Puerto de Santiago, Santiago del Teide, Tenerife

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 90 reviews" "
Rating 8 - Good. 36 out of 90 reviews" "
Rating 6 - Okay. 24 out of 90 reviews" "
Rating 4 - Poor. 12 out of 90 reviews" "
Rating 2 - Terrible. 4 out of 90 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was spacious and clean, but 'tired', the wasbasin was chipped and the sofa was torn. The main issue was with the dining experience, the 'restarant' reminded us of a 1980's Eastern European eatery! The staff were constantly noisily laying tables for the next meal, often removing our half eaten meal if we left the table to get a drink. The tables were far too close together and in regimented rows like in a canteen, and the food was generally of poor quality. I am happy to say in over 60 years living in England, i have never had an English sausage like the one in was served at breakfast today! There was no coffee or tea available except at breakfast time, and for those of us who enjoy cheese and biscuits with a glass of wine after a meal, cream crackers and grated'mouse trap' cheese is a poor substitute. The dining experience is not what we would expect from a 4 star establishment.
Stayed 3 nights in Feb 2024

10/10 Excellent

Donnamay

Stayed 5 nights in Nov 2020

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning soon
Arrived at 9.30pm just after the restaurant had closed but was told if we want to go to our room then come back in 30 mins they would arrange some cold meat and salad to eat. Very good service. Hotel rooms are lovely and big and we upgraded to a sea view for an extra €70 for the week. It was lovely to wake up to such an amazing view everyday. Food was typical all inclusive fare and yes we sometimes a bit cold but was sufficient to find something at every meal time. Staff were all very friendly and always happy to help. Lovely cocktails in the bar especially the Blue Sea cocktail. Nasko, who did the entertainment, is a very charming young man and does his best to entertain. Would definitely return again as had a lovely relaxing holiday in the sun.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good hotel! Staff friendly and helpful, food with excellent choice!
Stayed 9 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
wouldn’t recommend to anyone. Worst 4* hotel ever.
Stayed 10 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This Hotel is not 4* The rooms are spacious but do need updating. They are cleaned daily. No kettle unless you pay 3 euros a day. The food is not good, the choice and the quality, always lukewarm. We were All Inclusive, Breakfast was about the best meal. Some guests were eating out in the evenings for Dinner. Stayed over Christmas, the entertainment was really poor. The bar situation in the day, all drinks were from the pool bar and served in small plastic cups, even coffee and tea for inside the Hotel, not very 4* Whist we were there there was extensive building work going on outside the Hotel, at the back and the front, very noisy !! Work starting at 8.00am until 4.00pm on weekdays. Not very relaxing if staying at the Hotel for the day. The staff were really nice and understanding the building work was not their fault. Will not be returning to this Hotel.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was ridiculous, guy could hardly speak a word of English and insisted I did not have a room booked, took along time to sort. I was then put in a room with a building site as a view and being woke by the builders at 7am
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not much variety of breakfast cearals and fruits
Stayed 11 nights in Jul 2018

8/10 Good

Mary, Somerset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel in an excellent location
The staff are superb, always friendly and helpful. Rooms are spacious and very clean, but the beds could be more comfortable. Food was always good and a wide variety on offer. The wifi area is next to the pool tables and was very noisy and we were often disturbed by dogs barking and noisy guests some evenings. This is our 6th stay at this hotel and we hope to return in the future as it is a well run, comfortable hotel.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
This hotel had everything we needed for a family holiday. The room was spacious, the food was varied and of excellent quality, the toddler pool was a definite hit. The staff were friendly and helpful. Would go again. Would recommend.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
ok
hotel and area were fine but rooms were not that good. less then expectation
Stayed 3 nights in Jun 2017

8/10 Good

Joanna, Edi

Liked: Staff & service, property conditions & facilities, room comfort
Nice family holiday
It was wonderful time with my family, wee boy had a great time.

8/10 Good

Jam, Rotherham Sth Yorks.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to tourist area and beach.
Booked for a week. Hotel reception manned 24/7 by friendly and helpful staff. Rooms very spacious and for the first time ever a comfortable double Bed! We were in room 423 so although we had quite a walk to get to room were not disappointed - corner balcony which has sea view and overlooked the pool. Breakfast really good choice but although "English sausage" they were cheap ones so tasted like it. Had dinner a couple of nights and was pleasantly surprised as didn't go until late at the choice still available - although they did seem to like pork steaks cooked in a variety of ways. Room cleaned every day by very pleasant maids. Only thing to fault was that although their was fridge in room would have been nice to have had tea/coffee making facilities as you were asked not to take drinks/food out of restaurant and I have a partner who doesn't do breakfast but loves a cup of coffee in the morning and I like a cuppa in the afternoon sometimes.

8/10 Good

anfnee, Hertfordshire. UK

Liked: Cleanliness, staff & service
Pleasant hotel close to the beach & shops.
Had one week here in early January, 2015 and was quite happy with almost everything. Sadly, the hotel itself is very dated and could do with a complete refurbish, but having said that, it was very clean and comfortable. The staff were all friendly and ready to do anything asked. Food at all sittings was variable every day with plenty of choice, and well cooked. Bar staff were very friendly and accommodating, but short drinks were sadly disappointing with faux labelling and not tasting of anything in particular (these were for those on all inclusive status), if you wanted the real thing, you had to pay ie: Gin, Vodka, Brandy, Bacardi etc. Beer on tap was San Miguel (I think). Live entertainment was very good and different 6 out of 7 nights a week, no complaints there at all. The pool area has faux tree shading, which is really unnecessary as the sun doesn't reach that area until later in the day and would benefit greatly by replacing with proper collapsible sun shades, but there were always sun beds available.

4/10 Poor

sheelagh, fuerteventura

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
comfortable bedroom well cleaned
the restaurant The food was not what of the standard we expected in a four star hotel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a 4 star
Worst example of an all inclusive hotel - nothing special about the rooms, awful food and at times rude staff. Won't visit again.

4/10 Poor

junie

Liked: Cleanliness, room comfort
hotel for people that would eat anything
hotel was nice if u just wanted to sleep there as food wasnt great or fresh I guess you get what you pay for delighted we didnt do full board as couldnt drink wine or beer from plastic cups around a pool bed rooms were the best thing about this hotel very big with a sittingroom off the bedroom they were the biggest I was in for a long time nice little village with some lovely eating places that were easy on the pocket lovely little beach for relaxing listening to the waves crashing on to the rocks not for swimming more suitable for surfing with black sand taxis about 3 to 5 euro very good value

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfortable rooms but poor quality food
Very nice comfortable rooms, however the food let the stay down. Unpalatable food with overcooked soggy vegetables and dry meat. Quality of the food could have been much better.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not 4 Star
Being regular travellers my wife and I look for comfort and service in our hotels and whilst this hotel was adequate it was short on what we would normally expect from a four star property.There were a lot of niggly little things - which taken on their own were not a massive problem - but adding them up did detract from the hotel's quality. Basically I believe that an overall shortage of staff was at the root cause of most of my niggles - or they are trying to run it on a shoestring. Here are some specific examples; Check in time 2pm; we arrived at hotel 2.15pm; room not ready till 3.40pm. 2nd day room not cleaned till 3.50pm; 3rd day it was 4.25pm; complained to reception-no further problems. Toilet rolls ran out and not replaced - had to collect from reception. Hot water in room allowed for 1 shower - then wait for water reheating before being ready for 2nd shower Towels - although spotlessly clean - were very thin and at end of useful life. Lifts - 2 out of 3 were the smallest lifts I have encountered which if occupied to to their max (4 people) meant an embarrassingly close encounter. Food - adequate if somewhat mundane/repetetive-eg fruit juice from powder, soups made from stock with that day's vegetables added,"plastic" chips. Pool - too small for number of guests and only open 10am-6pm - no early morning swims allowed.Queues at doors to claim sunbeds from 9.30. As I said,no great problems but not up to 4 star rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
This was a decently nice hotel which we booked for a great rate. The location was close to the beach and can be reached by the local bus route from the airport if you arrive on a weekday. We did half board and the food wasn't great. I've certainly had worse but it didn't make you want to come back for more. Overall a good place for the price.

10/10 Excellent

gabriel, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review put in on travel exp

6/10 Okay

Marina, London

Liked: Cleanliness, staff & service, room comfort
Clean hotel, bad food, hidden charges with halfboard, poor customer service & inconvenient location
The hotel was very clean but I don't think that it deserves the 4* rating. The room was very big and comfortable but unfortunately the furniture was dated and the shower was just dripping so it took me ages to wash my hair. I was not satisfied with the quality of the food, there were many different dishes every day but I sometimes had the impression that it was not fresh. What really bothered me, though, was that even though we paid for half-board we were requested to pay for our drinks during our meal. We were charged 1.5euros per person for water and it was not even bottled. Given that we paid 5euros per person to get half-board and 1.5 euros for tap water I have to say that either the water was overpriced or the food quality was very low. The reception did not inform us about these hidden charges when we checked in either, so we were taken by surprise & when I complained I was told that I could either pay or drink the water in the room in which case 'I would die'. I honestly don't consider this proper customer service although not all fo the receptionists like that; some were friendly and dare I even say helpful as well. The hotel is located quite far from the airport and there is not much to do around, however we rented a car and this was not a problem for us. However, it can be quite costly and time consuming to see around if you don't have a car. In general it was a pretty decent hotel but I would not go back or if I went I definitely not get on a half-board basis.

10/10 Excellent

Margie, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area for a restfull holiday
My first trip to Tenerife and I will definately return. I loved Puerto de Santiago and Hotel Lagos de Cesar. I want a quiet relaxing holiday and this was exactly what I got. As a solo traveller I found the hotel and surrounding area very safe, clean and helpful staff. The entertainment every night was well received with something for everyone, magicians, spannish dancers, singers etc. Fernando the entertainments officer really tried to include everyone and his enthusiasm was infectious. All in all a delightful stay...one which I would hope to repeat.

8/10 Good

Gane, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel, reasonable price
We liked the hotel and the food was nice - though it should have been kept a bit hotter. We paid for half board but only actually ate dinner half our time in the restaurant, which had no atmosphere at all and so it was nicer going out. Location wise, it's an easy 10 min walk to Playa Arena beach, which was good, though we were glad there was a lifeguard there as there were some very strong currents and rocks. I'd definitely recommend having a car though so you can explore the island - parking on the street is easy. The pool was good, though as others have commented, it would be nicer to have a 'shallow end', and it can get a bit crowded on the sunloungers around the pool - although we didn't have a problem finding one. Although I live in London, I didn't want a classic 'Brit package resort' with chicken nuggets, organised games in the pool and a blaring disco. Fortunately this hotel, though still clearly catering to the package holiday market, manages not to be too much like this. There are more German tourists than British ones, there is some local dishes served at dinner, and basically you are left to enjoy your holiday.

10/10 Excellent

balazs

Liked: Cleanliness, staff & service
the location of the hotel is good,
the location of the hotel is good, near to the beaches and not too far from both airport of tenerife. the reception crew was helpful all time. the breakfast and the diner was average, but anybody can use from the several offer of the buffet.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Excellent value. Would stay there
Excellent value. Would stay there again.

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sehr nettes und gut geführtes Hotel. Sehr freundliches Team. Tolle Lage, Bus (fast) und parken direkt vor der Tür. Frühstück war gut, Abendessen naja (aber geschmackssache). Gibt genug gute Restaurants in der Nähe wenn man ausweichen möchte. Alles in allem haben wir uns sehr wohl gefühlt. Preis Leistung, super!
Stayed 10 nights in Mar 2024

4/10 Poor

markku

Liked: Cleanliness
Disliked: Room comfort
Hotelli Blue Sea Lagos de Cesar arvionti.
Huone oli iso ja tilava, mutta kulunut. Huone oli ensimmäisessä kerroksessa keittiön yläpuolella. Tästä johtuen keittiöstä kantautuvat kovat äänet, varsinkin ihmisten, olivat häiritseviä. Myös keittiön käryt tulivat suoraan huoneeseen. Huoneen varustelu oli surkea.Ei mitään. Ei edes yhtään juomalasia. Siisteys oli hyvä. Huone oli pimeä, aurinko paistoi runsaan tunnin aamulla terassille.Oli hotellissa parempiakin huoneita, kävi vain huono tuuri ,että tämä osui kohdalleni. Valaisimia oli kiusallisen vähän. Aamiaisessa voisi olla vähän vaihtelua. Kaksi viikkoa täsmälleen sama kattaus!!
Stayed 14 nights in Jan 2020

8/10 Good

Jesús, Madrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien situado sin tener ruido de carreteras, es un sitio limpio y tranquilo. Lo que menos me gustó fue la comida: monótona y repetitiva.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était bien propre, on a bien mangé, calme, agréable
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La prima sera non ci hanno dato la camera prenotata a marzo! La cucina terribile sempre le stesse cosa poca la pulizia 4 stelle regalate solo per i servizi ma non lo consiglio a nessuno
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
le 4 stars non le merita....cibo poco vario e ripetitivo,la stanza trascurata nei dettagli,tipo il poata carta igienica scrostato,sanitari ingialliti,segnati da derersivi troppo aggressivi
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luogo accogliente, ottimamente tenuto nelke parti comuni. Camere ampie e spaziose, anchr se non tenute particolarmente bene. La formuka all inclusive è tale a tutti gli effetti. Personale cordiale e disponibile. Cibo e bevande abbondantu e vari, ancgr ae migliorabile la qualita della cucina (a volte si trovano preparazioni poco gradevoli in termini di gusto. Complessivamente una buona location
Stayed 11 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
De kamers zijn verouderd, maar wel proper. Het onthaal was oké, in het restaurant is de bediening vriendelijk. Bij het uitchecken hadden we een zeer onvriendelijke dame.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Mar 2019

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig oplevelse
Vi havde et dejligt ophold på hotellet. Alt var positivt på nær at der pågår nærtliggende vejbyggeri foran hotellet. Det var dog ikke sådan at det havde stor indflydelse på den samlede vurdering af opholdet. Blot noget man godt kunne have undværet.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Irina

Liked: Cleanliness, staff & service, room comfort
Отель небольшой , номерной фонд старый, но чисто. В Пуэрто-Сантьяго теплее , чем в Лас-Америкас, закрыт скалами от ветров. Рядом пляж Арена, очень ухоженный , с чёрным песком, но без волнорезов, зачастую красный флаг, большая волна. Огромная благодарность сотруднику на ресепшн Joseba, очень внимателен к клиентам и от чистого сердца.
Stayed 18 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2018

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Monica, Bologna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo mediocre
Albergo sufficiente, pulizie superficiali, colazione ripetitiva con materie di scarsa qualità. Personale poco cortese.
Stayed 7 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Einfach und günstig
das Essen ist sehr britisch und nicht mein Geschmack.Spanische Gerichte waren o.k Safe und TV kostet Gebühren.

8/10 Good

kopo

Liked: Cleanliness, staff & service, room comfort
aurinkoa hakemassa
Sijainti erinomainen.liikkuminen helppoa.allasosasto mukavan kokoinen.huoneet kookkaita.suihku/wc tilat kaipaisi ehostusta.kulumista havaittavissa.muuten ok.wifi ilmainen vain hotellin aulassa.muualla maks.25e/vk.aamiainen ok paitsi salaatit ym vihreä puuttui.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Fint beliggende
Godt indrettet, men slidt. Service, som man "normalt" betragter som inkluderet (netforbindelse/kuffertvægt) skal der betales en ret høj pris for at benytte. Den i øvrigt flotte restaurant var til tider præget af tjenere som havde lidt for meget travlt.

8/10 Good

kaksi patikoijaa

Liked: Cleanliness, staff & service, room comfort
hyvä talviloma
Hotelli on hyvällä paikalla palvelujen lähellä. Aamiaiset ja illalliset olivat erinomaisen monipuoliset ja huokeat. Pientä kuluneisuutta ilmenee,mutta ei haittaavasti ja on huomioitu hinnassa. Saimme huoneen merinäköalalla matkan puolivälissä, kun sitä pyysimme, pientä korvausta vastaan. Näköala olikin hieno Gomeran suuntaan.Tv:ssä näkyi ilmaiseksi vain muutama kanava ja netti oli törkeän hintainen. Palvelu on asiallisen ystävällistä. Tähän hotelliin voisimme palata joskus !

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Gammelt og slitt hotell - burde hatt 2* og ikke 4!
Hotellets standard var langt under forventningene til et 4* hotel. Hotellet kan ikke være vedlikeholdt de siste 30 årene! Renholdet er det imidlertid ingen grunn til å klage på!Lokalområdet var trist og folketomt!

4/10 Poor

Pareja40-50, Barcelona

Disliked: Cleanliness, property conditions & facilities
El hotel necesita una buena reforma y mas higiéne
No nos ha gustado y no lo recomendamos. No tiene 4 estrellas, incluso ni 3. La comida se repite, no ponen ni jabón ni champú, solo el primer día. Los desayunos siempre igual y lo mas barato.

6/10 Okay

Rosa

Liked: Cleanliness, room comfort