2 outdoor pools, pool loungers

Reviews of Hotel Jardines de Nivaria

5 out of 5
Hotel Jardines de Nivaria
Paris s.n., Adeje, Tenerife

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 476 reviews" "
Rating 8 - Good. 92 out of 476 reviews" "
Rating 6 - Okay. 15 out of 476 reviews" "
Rating 4 - Poor. 11 out of 476 reviews" "
Rating 2 - Terrible. 0 out of 476 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alison Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel. Lovely staff. Lovely room. Only downside was that our room was above the gym and the music beat from early morning class was disturbing and annoying. Also early cleaning in neighbouring rooms was noisy
Stayed 10 nights in Mar 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent staff on all fronts. Enjoyed the heated salt-water pool.
Stayed 7 nights in Mar 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, good amazing and excellent choice. Pool area clean. Room very spacious in Junior Suite. Only one issue was lack of baby changing near restaurant but still wouldn’t put us off staying here again
Stayed 5 nights in Jan 2024
Response from Miguel on 26 Feb 2024
Dear Adam, Thank you for your good rating and your nice words as well as your constructive suggestion. It would be a pleasure to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Moninder Singh, Wolverhampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. Definitely 5 star and we would stay here again.
Stayed 3 nights in Jan 2024
Response from Miguel on 26 Feb 2024
Good afternoon, Thank you for your good rating and your nice words. It would be a pleasure to welcome you to our hotel again in the future. Kind regards, The Management

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Miguel on 26 Feb 2024
Dear Robert, Thank you for your good rating. It would be a pleasure to welcome you again in the future. Kind regards. The Management

10/10 Excellent

Phillip, Insch

Stayed 10 nights in Jan 2024
Response from Miguel on 26 Feb 2024
Dear Phillip, Thank you for your good rating. It would be a pleasure to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Julie

Stayed 12 nights in Nov 2023
Response from Miguel on 26 Feb 2024
Dear Julie, Thank you for your good rating. It would be a pleasure to welcome you again in the future. Kind regards, The Management

10/10 Excellent

carlos, Alexandria

Stayed 4 nights in Dec 2023
Response from Miguel on 26 Feb 2024
Buenas tardes Carlos, Muchas gracias por su buena valoración. Nos alegra saber que han disfrutado de su estancia. A la espera de poder recibirle de nuevo en ADRIAN Hoteles Jardines de Nivaria, aprovechamos la ocasión para saludarle cordialmente.La Dirección

8/10 Good

Martyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Fantastic hotel, lovely room, pool area and great location. Ate at the buffet one night which was good quality and variety, and dined by the poolside once, also good food and setting. Cocktails excellent.
Stayed 7 nights in Nov 2023

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not as good this time.
Second time here but they let themselves down this time. A problem with the aircon in the room that went unresolved all week and apparently "they cannot discount the rooms" to compensate us. Shouldn't advertise it as having aircon then at point of payment. We were offered dinner on our last evening as compensation - however, having tried it earlier in the week, we won't be taking dinner in the restaurant again. It was bland and overpriced - plenty of better alternatives in the locale. Given there are two key-controlled security doors we do not understand why it is necessary to fully lock the beach access entrance at midnight - some of us have a life! Excellent pool facilities is still the best feature of this hotel. We will return but we will know next time that complaints go unheard and will shout louder sooner.
Stayed 7 nights in Nov 2023
Response from Miguel on 25 Nov 2023
Dear Jon, We thank you for your comments and are glad that once again altogether you enjoyed your holiday at our hotel. We really regret, but at the same time are a bit surprised as we always answer immediately to all complaints and are then doing our utmost to satisfy our guests. In case it is not possible to resolve the matter right away, we normally look for an alternative and in general, our clients are satisfy with our service. It will be a pleasure to welcome you again to our hotel for your third visit. Meanwhile, we remain at your entire disposal. Kind regards, The Management

10/10 Excellent

Geraint

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable, relaxing stay with fabulous surroundings and AMAZING BREAKFAST, just what we needed, thank you so much to all the staff for their hospitality and warmth.Can't wait to return.
Response from Miguel on 25 Nov 2023
Dear Geraint, Thank you so much for your kind words. We are happy to read that you truly enjoyed you holiday and are looking forward to welcoming you again, soon. Kind regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and buffet breakfast and dinner. There were some internet issues while we were there but overall a lovely stay.
Stayed 7 nights in Oct 2023
Response from Miguel on 25 Nov 2023
Thank you for your good rating. We regret if there were some internet issues, we are looking into the matter and thank you for your comment. It would be nice to welcome you again to our hotel. Kind regards, The Management

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel in Costa Adeje
Another excellent return trip to this outstanding hotel. Great location and wonderful, friendly staff. Breakfast is really giid, wonderful pool area and great rooms. Looking forward tonreturning again soon
Stayed 10 nights in Oct 2023
Response from Miguel on 24 Nov 2023
Dear William, Thank you so much for your good rating. We are happy that you had another excellent stay at our hotel and we are also looking forward to welcoming you again, soon! Kind regards, The Management

10/10 Excellent

Terry George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb facilities, beautiful design and wonderful attention to detail. Excellent service from all employed there.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ashkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience to have our 25th anniversary in this hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff very friendly. It’s beautiful clean and well presented. Breakfast is superb, as our the other dinning options. First class place to stay.
Stayed 7 nights in Aug 2023

10/10 Excellent

Bruno, Richmond

Stayed 4 nights in Aug 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing. Attention to detail was fantastic and overall just a great hotel.
Stayed 6 nights in Aug 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Miguel on 9 Jul 2023
Dear Chris, Thank you very much for your good valuation. We hope that you will visit you again in the future. Kind regards, The Management

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, gorgeous and roomy rooms. It’s well designed regarding comfort. Will stay again
Stayed 1 night in Jul 2023
Response from Miguel on 3 Jul 2023
Dear Clifton, Thank you very much for your comments. We are happy to read that you enjoyed your stay and are looking forward to welcoming you again in the future. Kind regards, The Management

10/10 Excellent

Matahir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for the first time. Overall it was an enjoyable stay. Good: They had daily live entertainment in the evenings. Pool table (2 euro) and table tennis (free) were available. They let us borrow a uk to eu plug adapter. Swimming facility was great big pool with jacuzzi and waterfall and towels and showers. Beach is nearby, transport links and scooters are nearby, dining area is nearby (indian, mexican, thai, etc food). They kept our luggage and tagged it as our flight was scheduled after checkout and offered us a courtesy room to freshen up. Not so good: Table tennis equipment bad condition. You can only borrow iron and stand for 1 hour, not available in each room. You can hear people talking outside your room and walking past which will disturb your sleep if you're a light sleeper. The breakfast options were nice but kind of limited, it had the main stuff though like omelletes, capaccuino, juice, bread, fruit, pastries, etc.
Stayed 7 nights in Jun 2023
Response from Miguel on 3 Jul 2023
Dear Matahir, Thank you very much for your detailed comments about your stay with us. We are glad that altogether you enjoyed your holiday at our hotel. At the same time, we regret that there were some issues you didn't like. As our guests' satisfaction is our priority, we kindly ask you always to inform reception in order to meet your requirments. It would be a pleasure to welcome you to our hotel again in the future. Kind regards, The Management

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our second stay at the hotel, only eclipsed by the first as we got engaged in thier amazing restaurant with sunset sea views last year. Can't fault the staff and service.
Stayed 7 nights in May 2023
Response from Miguel on 3 Jul 2023
Dear Michael, Thank you very much for your nice words. We are glad to read that for the second time, you enjoyed your holiday at our hotel and it would be a pleasure to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel
Amazing hotel, one of the best I've stayed at. Lovely, friendly staff - Nothing was too much trouble. Food excellent. Just hope it stays the same in the future!
Stayed 11 nights in Jun 2023
Response from Miguel on 3 Jul 2023
Dear Paul, Thank you so much for your kind words. We are happy that you truly enjoyed your holiday at our hotel and that the staff made you feel comfortable. It would be a pleasure to welcome you again to our hotel. Meanwhile, we remain at your entire disposal. Kind regards, The Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Miguel on 29 May 2023
Thank you for the good valuation. Kind regards, The Management

6/10 Okay

Jacqueline Ann, essex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean
Stayed 7 nights in May 2023
Response from Miguel on 29 May 2023
Dear Jacqueline Ann, Thank you for your nice comment. It would be a pleasure to welcome you again in the future. Kind regards, The Management

6/10 Okay

Paulo, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurants in the hotel are very good. Buffet dining offered excellent options.
Stayed 6 nights in Apr 2023
Response from Miguel on 29 Apr 2023
Dear Paulo, Thank you very much for your good valuation. We are glad to read that you had a nice time at our hotel and it would be a pleasure to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Laraine Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area, great access to the sea front, friendly, efficient staff, comfy bed.
Stayed 9 nights in Mar 2023
Response from Miguel on 29 Apr 2023
Dear Iris Laraine, Thank you very much for your good valuation. We are happy that you had your stay has been satisfactory for you and it would be a pleasure to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, luxurious, beautiful, amazing hotel. From the moment you enter this hotel , with its welcoming drink and friendly helpful staff you know you are going to have the perfect holiday. Housekeeping do a fantastic job. The location is on the front so restaurants and bars are only a 5 minute walk away. This hotel ticks all the boxes ! We will definitely be returning .
Stayed 4 nights in Feb 2023
Response from Miguel on 5 Mar 2023
Dear Lynn, Thank you for your time and your nice words. We are delighted to read that you truly enjoyed your stay at our ADRIAN Hoteles Jardines de Nivaria. We are proud having been able to accomplish your wishes and having met your expectations.We are looking forward to welcoming you again in the future. Until then, we remain at your entire disposal. Kind regards, The Management

10/10 Excellent

Ronald Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quiet . Lack of signage and toilet facilities around pools .
Response from Miguel on 29 Jan 2023
Dear Ronald Joseph, Thank you for your comment, including the constructive suggestion. We are glad that you could enjoy a quiet holiday at our hotel and it would be nice to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice experience
Stayed 8 nights in Dec 2022
Response from Miguel on 23 Dec 2022
Dear Michael, Thank you very much! It would be nice to welcome you again in the future. Kind regards, The Management

10/10 Excellent

Stephen

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, with friendly stuff around. The room with a partial sea view was very comfortable and located a bit on the side from the beach, but for us it was good as we came to take a rest and there it was pretty messy and more people around. The breakfast is good, but lunch and dinner we preffered to go somewhere out as the variety is much better.
Response from Miguel on 23 Dec 2022
Dear Katerina, Thank you for your nice comments. We are glad that you had a nice holiday and our staff made you feel comfortable. As to the variety at lunch and dinner, you can always inform us about your requirements and we'll do our utmost to meet them. It would be a pleasure to welcome you again. Meanwhile, we remain at your entire disposal. Kind regards, The Management

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this amazing hotel.
Response from Miguel on 23 Dec 2022
Dear Julie, Thank you very much! It is a pleasure to read your comment and it would be nice to welcome you again in the future. Kind regards, The Management

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel which surpassed our expectations. We did have a small problem with maintenance near our room which was immediately dealt with professionally. I preferred the balcony on the junior suite to the one on superior suite. The staff were all helpful and went above and beyond. An extremely nice hotel which I would highly recommend
Stayed 7 nights in Oct 2022
Response from Miguel on 15 Nov 2022
Dear Linda, Thank you very much for your kind words here on Expedial. We are glad to read that you had a nice stay at our hotel and that our staff made you feel comfortable. It would be a pleasure to welcome you to our hotel again in the future. Kind regards, The Management

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view from room M404
Stayed 6 nights in Sep 2022
Response from Miguel on 7 Oct 2022
Dear Markus, We thank you very much for your good valuation. It would be nice to welcome you to our hotel again in the future. Kind regards, The Management

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

michael maurice

Stayed 4 nights in Sep 2022

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel & spa - disappointing breakfast
Beautiful hotel, the pool is amazing and lovely stylish rooms. We did feel it was a bit too formal, breakfast was silver service when being seated & the quality of the breakfast wasn’t anywhere near as good as the other 5 star we’d just come from before deciding to spend our last night here. The spa and our room were amazing 10/10 however everything else felt too formal & breakfast was poor compared to other 5 star hotels. There was a lot of choice but quality of the cooked breakfast items (eggs bacon pancakes waffles etc) was extremely disappointing it was all over cooked and dry or really oily and hard. In our opinion this hotel suits more older guests, not couples in their 20s.
Stayed 1 night in Sep 2022
Response from Miguel on 12 Sept 2022
Dear Kate, Thank you for your comments. We are glad that altogether you enjoyed our hotel. As to breakfast we regret. Normally, our guests are satisfied with the quality, but of course, everybody has their own taste. Therefore, we would have liked to meet your requirements insitu if we had known. Thanking you again for your time, we remain, Kind regards, The Management

8/10 Good

Alexon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property and surrounding area is beautiful and the staff is very friendly and helpful. all our request where respond with satisfaction. me and my wife highly recommend the stay at the hotel.
Stayed 8 nights in Aug 2022
Response from Miguel on 4 Sept 2022
Dear Alexon, Thank you so much for your kind words and for recommending our hotel. We are glad that you truly enjoyed your holiday at our hotel and it would be nice to welcome you again in the future. Kind regards, The Management

10/10 Excellent

elizabeth, boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c was very weak in bc our room
Stayed 2 nights in Aug 2022
Response from Miguel on 8 Aug 2022
Dear Elizabeth, Thank you for your valuation. We regret if the A/C did not work perfectly. If you have any problem, we kindly ask always to advise our Reception in order to solve the problem immediately. It would be nice to welcome you again in the future. Kind regards, The Management

4/10 Poor

ravi chandra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Air conditioner sucks. The reception sucks. Everything else is was ok.
Stayed 9 nights in Jul 2022
Response from Miguel on 8 Aug 2022
Dear Ravi Chandra, Thank you for your comments. We regret if there has been problems during your stay. As we wish to make the holiday of our clients as enjoyable as possible, we always suggest a meeting with the Manager in order to find a solution to any problem which may occur. It would be nice to welcome you to our hotel again in the future. Meanwhile, we remain at your entire disposal. Kind regards, The Management

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 3rd time visiting, which says a lot about our experience. The service is excellent and we will be returning for a forth visit. Really feels like a family atmosphere
Stayed 9 nights in Jul 2022
Response from Miguel on 22 Jul 2022
Dear Lee, Thank you very much for your comments. We are delighted to read that once again you truly enjoyed your stay at our ADRIAN Hoteles Jardines de Nivaria. Please do not hesitate to contact us for any arrangement you wish to be done for your next stay. It will be a pleasure to welcome you again to our hotel for your fourth visit. Kind regards, The Management

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good facilities
Perfect in every way for us. Families may not like it as much as they are very strict on no ball games, no children in hot tub. Pool area one of the best in class. Also very small smoking area that is a walk. On balance, for us it was ideal and we will return for sure.
Stayed 6 nights in Jul 2022
Response from Miguel on 22 Jul 2022
Dear Jon, Thank you very much for your comments. We are glad to read that you had a nice time at our ADRIAN Hoteles Jardines de Nivaria. Please do not hesitate to contact us for any request you wish to make for a future visit. We always do our best to accomplish your wish. We look forward to welcoming you to our hotel again. Kind regards, The Management

10/10 Excellent

Lizette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel had the best location, it was close to everything. The spa services and buffet breakfast were amazing. We were lucky enough to be there for the hotels 25th anniversary. They gave us free champagne delivered to our room, free drinks and apps at the pool. It was one of my best vacations. Only suggestion is wish the pool waiters came around more to take our drink and food orders.
Stayed 5 nights in Jun 2022
Response from Miguel on 8 Jul 2022
Dear Lizette, Thank you very much for your compliments as well as your suggestion which we will take serously. We are glad to read that you had a nice time at our ADRIAN Hoteles Jardines de Nivaria. Please do not hesitate to contact us for any request you wish to make for a future visit. We always do our best to accomplish your wish. It would be nice to welcome you to our hotel again in the future. Kind regards, The Management

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be back
Excellent return visit to this wonderful hotel. Set in beautiful grounds and staff all so friendly m, it is the best place for a relaxing break in Costa Adeje. Love the pools, gardens and locations. Thanks for a great holidays.
Stayed 6 nights in Jun 2022
Response from Miguel on 27 Jun 2022
Dear William, Thank you very much for your comments. We are glad to read that once again, you had a nice time at our ADRIAN Hoteles Jardines de Nivaria. Please do not hesitate to contact us for any request you wish to make for your next visit. We always do our best to accomplish your wish. We look forward to welcoming you to our hotel again. Kind regards, The Management

10/10 Excellent

Gary Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 7 nights in Jun 2022
Response from Miguel on 26 Jun 2022
Dear Gary Arthur, Thank you so much for your kind comment. We hope to welcome you to our hotel again in the future. Kind regards, The Management

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service
Great location, very nice resort, great staff, very clean and green, very quiet too. Enjoyed our stay!!!
Stayed 6 nights in May 2022
Response from Miguel on 26 Jun 2022
Dear Vladimir, Thank you very much for your comments. We are glad to read that you had a nice time at our ADRIAN Hoteles Jardines de Nivaria. It would be nice to welcome you again in the future. Meanwhile, we remain at your entire disposal. Kind regards, The Management

10/10 Excellent

David Stewart

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great relaxing environment. Excellent staff service. Great location to beach and restaurants & bars.
Stayed 7 nights in May 2022
Response from Miguel on 26 Jun 2022
Dear David Stewart, Thank you so much for your kind words. It is a pleasure to read that you truly enjoyed your holiday at our hotel and that our staff made you feel comfortable. It would be very nice to welcome you to our hotel again in the future. Meanwhile, we stay at your entire disposal. Kind regards, The Management

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed the peacefulness around the pool. Very few Children (we came out of school holidays), and no loud music made for a relaxing atmosphere. Clients were on the more mature side, so would not suit people wanting to beer it up and be rowdy.
Stayed 7 nights in May 2022
Response from Miguel on 15 May 2022
Dear Neil, Thank you very much for your comments. We are glad to read that you had a nice time at our ADRIAN Hoteles Jardines de Nivaria. Please do not hesitate to contact us for any request you wish to make for a future visit. We always do our best to accomplish your wish. It would be nice to welcome you to our hotel again in the future. Kind regards, The Management