Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from London

Really goof

Posted 06-Sep-2014
Location: Good location near beach and shops etc
I went with my wife and 2 kids from 22nd Aug to 31st Aug 14. It was peak season and the hotel was full but they have spread it out on the plot so that it does not feel full. Its set on a lovely grounds and is very well maintained all round. The staff are all so hard working and pleasent, its not put on, they are genuinely pleasent. Its great for kids with a main swimming pool and childrens pool. We stayed in a bungalow which was spacious, a little dated but we had no real complaints. The pool does get busy and we tried to stick by the rules of not claiming sun beds with towels in the morning but everybody was doing it so we had to as well after the first 2 days.Otherwise you would be left without. There are actually plenty but some people are greedy and claim sun beds at the kids pool and the main pool and on top of that they claim a bed for each kid even though the kids spend all their time in the pool. As I say we were left without until we started claiming 2 for our family of 4 with 2 towels. We went half board and really enjoyed teh food and teh food hall which is in a grand building - really nice and the staff again were excellent. Some people complain about cockroaches and yes there are a few , we had 2 or 3 appear in our room during our stay BUT this is in our opinion nothing to do with hotel cleanliness , the rooms are very clean, they are just a part of teh inhabitants on the island and mainly scuttle about outside and now and again get in. We had a lovely time!
5 out of 5
Recommended
for Families
by ting from glasgow

great hotel for family with children

Posted 01-Jun-2014
Pros: children love the kids club,i love the room
Cons: no wifi in room
Location: 10 mins to beech,2 mins to supermarket,open market cross road,big shopping mall near by
nice villa,nice pool,great kids club,very big hotel,and good location
4 out of 5
Recommended
for Everyone
by kate from England

Mostly very good

Posted 01-May-2014
Stayed in a bungalow, which was spacious and clean, but kitchen facilities were very limited (2 ring hob, microwave, fridge, no sharp knives or chopping board, no washing up liquid). Pools were lovely, especially the children's one. They are heated and a really pleasant temperature, and slides etc in kids pool. The staff were really helpful and friendly, nice bar beside pool. Food at buffet breakfast good. The kids club was a disappointment though. The very young staff running it didn't speak much English, and my daughter felt excluded and wouldn't go back after her first try. Most children attending were German, but lots of English ones by pool etc, so I would guess other English speaking children maybe felt the same? We enjoyed the bouncy castle and playground facilities, but it'd have been nice for my daughter to meet some little friends at kids club.
2 out of 5
Recommended
for Everyone
by Marcos

Reasonable value for money

Posted 27-Apr-2014
Room ok, food in quantity but quality so so with inconsistencies in the breakfast buffet offer throughout the week (i.e. Fresh juice only every 2nd or 3rd day)
5 out of 5
Recommended
for Families
by Paul from England

Bungalow rooms perfect for a family

Posted 14-Apr-2014
Pros: Bungalow rooms were a great size
Cons: Maintenance and decoration of rooms
Location: Nice walk to beach. Close to pother hotels and restaurants but not too busy like Playa de las Americas
The hotel was great. Bungalow rooms were a great size for a family of 4 although in need of some maintenance works. Food was excellent with lots of choice. Pool was perfect and the smaller kids pool was perfect for babies and toddlers with lots of shade. Entertainment was good and all staff were very polite. Location is also great. Would thoroughly recommend this hotel.
4 out of 5
Recommended
for Families
by neringa from ireland

Perfect hotel for young families

Posted 11-Apr-2014
Pros: Very clean, lots of things to do in a hotel, good service, nice kids club,separate room for kids,entertainments every night, good choices for breakfas
Cons: Food for lunch was very poor and drinks mixed with water if u go all inclusive.masive difference.im glad we took only breakfast.
Location: Water park and jungle park was great ;) lots of restaurants on the beach 5 min away ;)
We Stayed there for 1week with our 6 years old daughter.during our stay there was about 50 kids in a hotel. Lots of different nationalities- German,English,Irish,Russian,polish,French... Good mix of people. Most young families. we really enjoyd it.little one loved it ;) lots of restaurants around and things to do. Perfect location.well worthed 4 stars!
4 out of 5
Recommended
for Everyone
by adrian from adele, tenerife

Hotel in Adeje

Posted 16-Mar-2014
Nice hotel, would have been better if we had had a room with sun facing balcony. Hotel was very clean with excellent facilities.
4 out of 5
Recommended
for Personal Event
by Capt Chaos from Hove.

Pleasantly surprised.

Posted 17-Feb-2014 on Hotels.com
Not necessarily fans of "package holiday" destinations and this is certainly a FAMILY hotel, as it is described. However it's more impressive than first imagined. The staff were very friendly and professional and the food was amazing. As good, if not better, than many upmarket American hotel buffets. Breakfast was overrun with choice and dinner was even better, of a high quality too. The room was probably not as smart as we'd expected from a 4* hotel, but clean and comfortable. Good location, quiet and also good value upon reflection.
4 out of 5
Recommended
for Couples
by 6dJohn from Cambridge

Posted 12-Jan-2014 on Hotels.com
Nice enough hotel. Good standard with everything you need. Fairly quiet location but not too far from anything. Would recommend and stay again.
4 out of 5
Recommended
for Everyone
by Murray family.

Family friendly hotel.

Posted 12-Oct-2013
Room basic but clean. Facilities within the hotel were great though. Plenty of sun beds, pool was lovely and food was great. Staff were very friendly and helpful.