Avenida Los Oceanos, s/n Urb. La Jaquita, Alcalá Guia de Isora, 38686 Spain
Grandiose luxury hotel with innumerable facilities and services
A perfect location
This beautiful spot on the western coast, at the foot of the Teide and the Atlantic, is the chosen location for this majestic hotel in which to enjoy an unforgettable stay thanks to its exuberant possibilities.
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Endless possibilities
Enter its infinity pool, delight in the Yhi Spa, practice sports, enjoy exquisite cuisine in its 8 restaurants, dream the night away in its exclusive rooms, all this is within the client’s reach.
Exclusive services
Adults participating in workshops, courses, shows and children playing in the Mini Club, the children’s playground or with monitors, all designed for an unrivalled stay with everything and for everyone.
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1 double2 twinPremium bedding includes cotton linens. Sofa bed. 48 square meters. Furnished balcony with view of the garden. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Wired and wireless Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 double2 twinPremium bedding includes cotton linens. Sofa bed. 48 square meters. Furnished balcony with view of the ocean. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Wireless Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Sofa bed. 68 square meters. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Wireless Internet access (surcharge). In-room safe. Minibar and espresso maker. Detached private bathroom with jetted bathtub and separate shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
2 doublePremium bedding includes cotton linens. Sofa bed. 116 square meters. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Wireless Internet access (surcharge). In-room safe. Minibar and espresso maker. Detached private bathroom with jetted bathtub and separate shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Second bathroom. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Pillow menu. Sofa bed. 49 square meters. Furnished balcony with view of the ocean. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Complimentary wireless Internet access. In-room safe. Minibar and espresso maker. Detached private bathroom with jetted bathtub and separate shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Sofa bed. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Sofa bed. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Sofa bed. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Sofa bed. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
1 doublePremium bedding includes cotton linens. Sofa bed. Furnished balcony. Separate dining area. iPod docking station. Flat-panel television with premium satellite channels. Internet access (surcharge). In-room safe. Minibar. Detached private bathroom includes separate bathtub and shower with handheld showerhead and rainfall showerhead. Bath amenities include double sink, phone, and hair dryer. Bathrobes and slippers. Air conditioning.
There is only room left for . More rooms of this type may be available at higher rates.
There are only rooms left for . More rooms of this type may be available at higher rates.
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Know Before You Go
Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Policies
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is Noon
Pets accepted
Pet policy - dogs only
Maximum number of pets per room - 1
Pet maximum weight in kg is 7
No rollaway beds available
American Express accepted
Diners Club accepted
Eurocard accepted
MasterCard accepted
Visa accepted
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: EUR 95 per pet (varies based on length of stay)
Early check-in fee: EUR 50
Late check-out fee: EUR 50
Fee for in-room high-speed Internet (wired): EUR 24 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Awards and Affiliations
A Green / Sustainable Property - Second Party Certified
This property participates in Biosphere Hotels, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
Gran Melia Palacio de Isora is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Gran Melia Palacio de Isora offers 591 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Accommodations offer separate dining areas and include sofa beds. Beds feature premium bedding. Flat-panel televisions come with premium satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers with handheld showerheads and rainfall showerheads, double sinks, bathrobes, and slippers.
Rooms are equipped with high-speed Internet access. Business-friendly amenities include safes and direct-dial phones with voice mail. Additionally, rooms include welcome amenities and coffee/tea makers. Hypo-allergenic bedding and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A complimentary hot and cold buffet breakfast is served in the restaurant on weekdays.
Duo - This fine-dining restaurant serves dinner and has a bar. Al fresco dining is offered (weather permitting). Reservations are required. Restaurant service is not available on Sunday and Monday.
Nami - This sushi bar serves dinner and has a bar. Reservations are required. Restaurant service is not available on Tuesday and Wednesday.
Gastro Bar Tantalus - This tapas bar & restaurant serves dinner and has a bar. Al fresco dining is offered (weather permitting). Restaurant service is not available on Monday and Sunday.
Club Ocean - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Oasis Pool Grille - This poolside theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
The hotel was fantastic. Very clean, beautifully laid out, and good restaurants. We also got upgraded from our originally booked Demi Suite to a Superior Suite which made the stay a lot more enjoyable.
The service by the ppol could have been better (hardly anyone walking around to take drinks orders and no food served by the pool).
We booked half-board which ended up being a great deal.
Renting a car is highly recommended as the location is not ideal (30min drive to main beaches). Parking at the hotel is free.
Paul G from Midlands, United Kingdom
2.0
out of 5
Does not recommend this hotel
Posted 24 Apr 2010
“poor service behind an expensive facade.”
Geat building and facilities but they are not yet matched by the service levels and attitude of the staff. At a time when the hotel was not even half full. management were anonymous.
Area recommendations
Wider tenerife and the weather met our expectations.
A Traveller from Bedfordshire
5.0
out of 5
Recommends this hotel
Posted 7 Apr 2010
“Stunning hotel - would definitely go back”
Had a brilliant week in the middle of March with my daughter and grandson.
Hotel is very child friendly and so are the staff. The children's pool was a superb facility and it was great that we were able to relax in the sun knowing that the lifeguard was keeping an extra eye on things.
Hotel is really stunning - particularly the affinity pool - however it was rather colder than the other pools so we didn't venture in!
Food was plentiful and of good quality - only criticism was that the hot buffet food in the Pangea restaurant was never quite hot enough and also the restaurants didn't open until 7 p.m. which is a little late for a lot of small children.
The room we had was luxurious with a lovely quiet terrace overlooking the beautiful gardens - again, a slight criticism was that the timing of the housekeeping was a little haphazard - but the room was always spotlessly clean.
All in all we had a really relaxing holiday.
Robert M from South Coast
5.0
out of 5
Recommends this hotel
Posted 1 Apr 2010
“2nd visit going back next month and new year, good hotel”
Lovely hotel good food super room going back next month !!
A Traveller from Jersey Channel Islands
5.0
out of 5
Recommends this hotel
Posted 1 Apr 2010
“March 2010”
Having read previous reviews on this hotel we would like to put the record straight. Yes the hotel is located on a road behind a service station.The sevice station is brand new and would put most motorway services to shame in the U.K. and it is no way close to the hotel. When we arrived we we met with an imposing front entrance to the Grad Melia which was jaw dropping.The taxi ride from the airport is around 35 minutes and costs around 43 Euro,. We found the costs to be very competitive. The hotel itself was fantastic we stayed on the Red Level which was very quiet The staff were very friendly, helpful and informative. Nothing was to much trouble and we always greeted with a smile. The Red Level pool is lovely with Bali and sun beds with your own towels put out. Coffee water and biscuits are readily available througout the day and are all free.The pool area never felt crowded and you can walk down to the garden where there are more Bali beds and sun loungers. Around 6 oclock tapas and drinks are served from the Red Level Lounge which are all free to guests. We stayed half board which was a good saving. We found the wine and drinks a little expensive but what you would expect in a hotel of this grandure. We did dine out in the other restaurants and found them to be very good. We would recommend this hotel and found it to be a very relaxing and positive experience and can't wait to return.
Area recommendations
We didn't leave the hotel as the facilities were so good.
Getting there
Use the licensed taxi's as they provide the best value for monet regarding transfers etc.
A Traveller from Switzerland
5.0
out of 5
Recommends this hotel
Posted 27 Feb 2010
“Amazing hotel - definitely go there!”
This hotel is stunning, great rooms, great restaurants, stunning pool and spa. I would 100% recommend it, we had a wonderful time. There is no big nightlife, so this hotel is not for you if you want to party. However, if you want to relax it is absolutely wonderful.
A Traveller from Midlands
2.0
out of 5
Does not recommend this hotel
Posted 25 Feb 2010
“Not all it could be - dissappointed.”
This should have been a wonderful holiday for our familyn of 2 adults and 2 young children aged 5 and 8 but it just didnt hit the button for us - and its no where near in our top half of experience. The hotel is luxurious and has a good setting but there were too many failings.
The "family" room was much too small for comfort but we could have lived with that. The food was ok but not brilliant - and the pool side "snack bars" were a joke. The service was strange - there were lots of staff around and they were very friendly but there never seemed to be any service. The prices were ridiculous There were no surrounding cafe's or restaurants and the nearby towns were very dissappointing (which I guess is why the hotel got away with its prices). There was no beach. The kids club was ok (and the staff were great) but it closed between 1-3 pm even when there was 2 days of torential rain and the kids needed someweher to go.
On the plus side the pools were good, the gym was great, and it was very clean.
All in all, if they are going to set their stall out to be very high quality and charge top prices, they need to up their standards of service, customer care, and managerial flexibility to ensure tghey meet the expectaions that they set.
This was just not value for money.
We were happy to be on our way home and would have had more fun if we had never have left.
We wouldnt take our family back again.
Area recommendations
The whole local area was dissapointing - be sure to hire a car.
laney o from covent garden london
4.0
out of 5
Recommends this hotel
Posted 31 Jan 2010
“pleasantly surprised”
staff very freindly couldnt do enough for us nothing was a problem when we asked for resturants to go to we took their advice , they was all really nice!
would definatley go back again
Tracey L from Birmingham, United Kingdom
5.0
out of 5
Recommends this hotel
Posted 2 Jan 2010
“Exceptional Hotel”
Personally my boyfriend and I couldn't really fault the hotel. I have seen some negative reviews on the hotel which have surprised us as we can not say enough about our experience. The hotel in our opinion is quite beautiful and I have travelled extensively around Europe and Asia and have not stayed anywhere as nice. The food on a half board basis was excellent. We couldn't fault the staff. Friendly, helpful & courteous at all times. The only thing that was lacking was any decent entertainment but then we did go just before christmas and the resort was exceptionally quiet. We would thoroughly recommend this hotel to anyone who is looking for a relaxing holiday in beautiful surroundings. However, do consider that there is not a lot going on outside the hotel.
A Traveller from Los Angeles, CA
5.0
out of 5
Recommends this hotel
Posted 27 May 2009
“Stunning Hotel”
This hotel just opened in July 2008 and the facilities are stunning. The staff is incredibly friendly (speak English well), the room designs are unique and the pool areas are gorgeous. The location is the only drawback, as it is somewhat quiet in the surrounding town. They rarely get Americans visiting, but we felt very welcome!
Avenida Los Oceanos, s/n Urb. La Jaquita, Alcalá Guia de Isora, 38686 Spain
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Nearby Points of Interest
Los Gigantes - 5.2 km / 3.2 mi
Teide National Park - 20.9 km / 13 mi
Location Highlights
By ocean
Whale-watching nearby
Theme park(s) nearby
Marina nearby
Beach nearby
The preferred airport for Gran Melia Palacio de Isora is Tenerife (TFS-Tenerife South) - 30.4 km / 18.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Tenerife, Spain (TFS-Tenerife South)
Area:
Guia de Isora, Spain: Guia de Isora is an agricultural centre on the island of Tenerife, and is known for its bananas and tomatoes. Teide National Park is 22 kilometers away; in the park is Mount Teide, the tallest peak in Spain and the third highest volcano in the world. The beaches, fishing, and water sports of Playa de San Juan are a 15-minute drive.
Gran Melia Palacio de Isora
Avenida Los Oceanos, s/n Urb. La Jaquita, Alcalá Guia de Isora, 38686 Spain
