Aerial view

Reviews of Bahia del Duque

5 out of 5
Bahia del Duque
Avenida Bruselas s/n, Adeje, Tenerife

Reviews

9.4

Exceptional

Rating 10 - Excellent. 266 out of 355 reviews" "
Rating 8 - Good. 59 out of 355 reviews" "
Rating 6 - Okay. 21 out of 355 reviews" "
Rating 4 - Poor. 9 out of 355 reviews" "
Rating 2 - Terrible. 0 out of 355 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were all 5 ⭐️. The choice of restaurants, spa, live entertainment (included), beach, shopping, the pools, AND an observatory on the grounds make this an excellent choice for couples, families with young children or teenagers, and “golden years” travelers. Highly recommended!
Stayed 7 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Dear guest,Thank you for sharing your comments about your stay at Bahía del Duque.We are delighted to read that you had a great stay with us and you were able to enjoy the different restaurants, spa, entertainment, beach and our observatory.It will be a pleasure to welcome you back in the future.Kind regards

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very friendly helpful staff.Excellent choice of dining and fantastic breakfasts
Stayed 7 nights in Feb 2024
Response from Hotel Management on 12 Feb 2024
Dear guest,Thank you for choosing Hotel Bahía del Duque.It is a pleasure to know that you enjoyed the different thematic restaurants and the fantastic buffet.It will be a pleasure to welcome you back.Kind regards,

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position by coastal promenade. Relaxing breakfast room. Good range of activities
Stayed 7 nights in Jan 2024
Response from Hotel Management on 6 Feb 2024
Dear guest,Thank you for taking the time to share your impressions about your recent stay at Bahía del Duque.We are delighted to read that you enjoyed our privileged location, facilities and services.Looking forward to welcoming you back soon.Kind regards,

10/10 Excellent

david

Stayed 7 nights in Jan 2024
Response from Hotel Management on 20 Mar 2024
Dear client,Thank you very much for your kind feedback.Looking forward to welcoming you back.Kind regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 4 nights in Jan 2024
Response from Hotel Management on 23 Jan 2024
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 Excellent

Anzhelika

Stayed 5 nights in Jan 2024
Response from Hotel Management on 6 Feb 2024
Dear guest,Thank you for your kind valuation.Kind regards,

10/10 Excellent

Anna

Stayed 3 nights in Jan 2024
Response from Hotel Management on 15 Jan 2024
Thank you for your kind valuation.

10/10 Excellent

Nima

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 6 Feb 2024
Dear Guest,Thank you for your kind valuation.Kind regards,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 27 Dec 2023
Thank you for your kind valuation.

6/10 Okay

Samih

Stayed 3 nights in Dec 2023
Response from La Dirección on 11 Dec 2023
Estimado cliente,Gracias por haber elegido el Hotel Bahía del Duque y por compartir su valoración.Lamentamos saber que su satisfacción no ha sido plena y le pedimos disculpas por ello. Le agradeceríamos nos hiciera llegar sus comentarios con el fin de seguir mejorando nuestra atención y servicios.Esperando que nos de una nueva oportunidad en el futuro, le enviamos un cordial saludo.

8/10 Good

Jason

Stayed 5 nights in Nov 2023
Response from Hotel Management on 27 Dec 2023
Thank you for your kind valuation.

10/10 Excellent

Taejun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on 22 Nov 2023
Thank you for your visit!

10/10 Excellent

Jakub

Stayed 1 night in Sep 2023
Response from La Dirección on 17 Nov 2023
¡Muchas gracias por su visita!

10/10 Excellent

Alexander

Stayed 7 nights in Oct 2023
Response from Hotel Management on 17 Nov 2023
Thank you for your visit!

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bahia
Amazing staff - never can do enough for you . Beautiful pools and gardens . Delicious breakfast .
Stayed 7 nights in Sep 2023
Response from Hotel Management on 22 Sept 2023
Dear Guest,Thank you for choosing the Hotel Bahía del Duque and for taking the time to post your review.It is a pleasure to know that you enjoyed our services and facilities as well as the delicious breakfast.It will be a pleasure to welcome you back in the future.Kind regards,Hotel Management

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and distinctive property
Wonderful and distinctive property with very, very friendly / helpful staff. Whilst the property has many amenities on offer, it is not too far a walk to outside establishments. The Playa del Duque south beach is right outside the hotel's lower entrance.
Stayed 1 night in Sep 2023
Response from Hotel Management on 22 Sept 2023
Dear Guest,Thank you for choosing the Hotel Bahía del Duque for your stay in Tenerife.It is great to know that you had a great time here and enjoyed our privilege location just in front of Playa del Duque beach with a lovely promenade. We hope to have the pleasure of welcoming you back in the future. Kind regards,Hotel Management

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort full of options, whether you want quiet spa treatments, lounge areas, dining options, a gym workout or entertainment. So many staff that you’ll never have to wait or search out what you need.
Stayed 7 nights in Aug 2023
Response from Hotel Management on 22 Sept 2023
Dear Guest,Thank you for choosing the Bahía del Duque Hotel.As you say, the hotel offers a wide variety of services, multiple facilities and a staff dedicated to offering clients everything they need to enjoy a few days of relax and disconnection.We hope you return soon.Kind regards,Hotel Management

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel and a must stay when visiting Tenerife. It is the best by a country mile compared to others on the island in my opinion. Friendly staff, excellent service, beautiful architecture and a place I will keep in my heart for ever.
Stayed 1 night in Aug 2023
Response from Hotel Management on 4 Oct 2023
Dear Guest,Thank you for sharing your comments about Hotel Bahía del Duque.We feel overwhelmed by your kind words of which we feel very proud.We all look forward to welcoming you back.Kind regards,Hotel Management

10/10 Excellent

Tom

Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best! Beautifully landscaped grounds, impressive architecture and great service, a must stay when visiting Tenerife. There is nowhere better in my opinion. 10 out of 10. Thank you for another fabulous stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort. Staff went above and beyond to meet your needs. We felt very safe. Fresh salt water pools. Beach access. Fine dining!!
Stayed 3 nights in May 2023

10/10 Excellent

AMMAR AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Extra Mile Service!
As a frequent traveler, I must say that I was thoroughly impressed with the level of service I received. The staff went above and beyond to accommodate all of my requests, and did so without any hesitation. Their willingness to go the extra mile truly exceeded my expectations. Two issues need fixing: the rooms’ air conditioning system were noisy and did not cool properly and the room service food was mediocre.
Stayed 7 nights in Jul 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The total experience of staying at the Bahia del Duque was amazing from start to finish. It’s the most beautiful place and the staff are just the best. Can’t wait to return.
Stayed 4 nights in Jun 2023

10/10 Excellent

alberto

Stayed 6 nights in Apr 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahia Del Duque and Casa Ducales. I don’t usually do this but I wanted to congratulate the hotel on an excellent holiday and incredible staff. My partner and I are very well travelled. And I have spent 30 years working in the travel industry in various roles. My family and I are not easily pleased and although we travel on holiday 4 to 5 times a year we always go somewhere different. Except for an annual trip to the same hotel in Barbados, we never visit the same hotel twice. After 7 nights we all agreed the hotel and holiday ticked all the boxes for all 3 of us. The hotel should be extremely proud of all their staff. Andrea, Victoria and Ismael and the waiter (sorry I didn’t get his name) at Casa Ducales were incredible. We had a little problem on arrival as we didn’t like our room. This was easily resolved by very efficient staff. Great touches at casa ducales. Especially the complimentary drinks and canapés in reception and extra touches in room. Downside. It’s a shame not all pools are heated (only 1) but from an eco viewpoint this is ok. Disappointed paddle and tennis not included at casa ducales as we played daily but a minor point. Food at beach club and Kensei incredible. Staff, cleanliness, ground and location can’t be beaten. Thank you. Dawn Sent from my iPhone
Stayed 7 nights in Apr 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel which is aesthetically pleasing and a must stay when visiting Tenerife. Offering a range of swimming pools, excellent friendly service and good quality restaurants at a reasonable price. I must say, this is my favourite hotel which I have visited many many times and in my opinion, the Best hotel in the Canary Islands and Spain. Amazing!
Stayed 1 night in Apr 2023

10/10 Excellent

Erica, Lloyd Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful family friendly property. They have many restaurants to choose from along with plenty of other restaurants within walking distance. There is so much to offer in the area within walking distance. It is located in a beautiful upscale neighborhood and only a 10 minute drive from the bustling Playa de Las Americas. Some of the rooms could use an update, but they are clean. I believe the hotel is beginning renovations soon, so hopefully they are planning to update these rooms. The staff is lovely and very accommodating. I highly recommend this hotel if you are planning a trip to Tenerife.
Stayed 5 nights in Apr 2023

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Paul

Stayed 5 nights in Feb 2023

8/10 Good

Ruth

Liked: Property conditions & facilities, room comfort
Great location
Bahia del Duque is in a fantastic location in Tenerife and is made up of a series of unique buildings and landscaping. This makes it a great place for walks, both in and out of the hotel grounds. It has a variety of restaurants, all with great food. We found the service mostly great, but on some occasions a little disappointing for a five start hotel. Randomly something would not be cleaned in the room or drinks would not be restocked. Restaurant service was sometimes lacking attention during the evening meals. Staff going about their duties would shout to each other along the corridors, making it not quite the peaceful trip I was hoping for. Three times different staff knocked then immediately entered our room, rather than waiting for a response. These are all small details that we did not feel were worth complaining over and they are arguably about expectations. I would have mentioned them if asked for feedback on checkout but I was not asked.
Stayed 8 nights in Feb 2023

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Weather/ outdoor areas and gardens/ pools/ spa/ gym/ my room all lovely. Outdoor staff particularly attentive. Restaurants very average. Bright lighting, battery operated candles and missing ambience with pleasant food. Service not quite there. Brasserie much lauded in the literature was a disappointment. There are better restaurants outside the complex. Staff in general in most areas were very friendly and helpful. Our maids went above and beyond and seemed to be working so hard for everyone. Lovely reception staff. Evening cabaret/ entertainment acts were very unsophisticated for the audience present. I cringed at the rubbish they presented us with. However the singers in the piano bar were mostly good and we loved dancing there. Overall a beautiful building in lovely grounds. Nearby amongst others the Mirador coast side restaurant fulfilled the better food and alternative entertainment to a much higher standard. So it’s worth it for the beautiful setting but be prepared to look elsewhere for evening fun.
Stayed 13 nights in Jan 2023

4/10 Poor

geoff

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was poor. Sockets didnt work , ac was lound , mirror hanging off the wall,
Stayed 5 nights in Jan 2023

10/10 Excellent

JUNE

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful gardens and pools, a large spacious suite and the variety of places to eat.
Stayed 3 nights in Jan 2023

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Love this hotel one of the best in the world
Stayed 5 nights in Jan 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proper 5 star quality
Amazing every time, we have regulars for many years
Stayed 4 nights in Jan 2023

10/10 Excellent

MARK, Johnstone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly, helpful, eager to please. Property is extensive and would not suit guests with mobility issues, there are a lot of steps

4/10 Poor

paul

Liked: Amenities
Disliked: Staff & service

8/10 Good

Savvas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was similar to a good hotel in Las Vegas: good at everything but exceptional at nothing.
Stayed 5 nights in Oct 2022

8/10 Good

KIERAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You really need to tie properties into giving a room upgrade for gold status - haven’t received it in my last 2 trips.
Stayed 4 nights in Oct 2022

6/10 Okay

philip

Travelled with group
Liked: Cleanliness, staff & service
The hotel is a bit tired and the rooms could do with upgrading. We eat in the Hacienda restaurant which was terrible. The fajitas were definitely not sizzling, luke warm and tasteless. Did not bother with any other hotel restaurant after that. The breakfasts were Ok, but no better than most other hotels we have stayed in Tenerife. Drinks were expensive which one would expect for a 5 star hotel which this hotel is not. We only watched a couple of shows which were amateur. The pools don"t open until 10am which annoyed are friends who liked an early morning swim. Would not go back
Stayed 9 nights in Sep 2022

8/10 Good

Julijana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, it got cleaned twice a day. The pools were very nice and the staff were amazing, super nice and helpful.
Stayed 9 nights in Sep 2022

10/10 Excellent

Petra, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with beautiful gardens and landscaped pools. Outstanding restaurants serving a variety of cuisines to an impressively high standard. Staff are genuinely friendly and very helpful. Particularly appreciated the option to have breakfast served to the room.
Stayed 14 nights in Aug 2022

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic Hotel.
Stayed 11 nights in Aug 2022

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

4/10 Poor

ALEXIS

Liked: Cleanliness, amenities, property conditions & facilities
Staff and management should be more mindful of guest needs. When we would ask for a special request, answer was immediately no. They would eventually accommodate but only after we show discontent. Staff should first listen to guest needs and then find a solution.
Stayed 2 nights in Aug 2022

10/10 Excellent

Natercia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2022

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are currently staying here and highly recommend the hotel to anyone looking for a luxury 5 star holiday. The staff are amazing and service is excellent. This hotel is head and shoulders above all others, by far one of the best hotels in Spain in my opinion. Absolutely fabulous! Thank you.
Stayed 1 night in Aug 2022