Liebe Rachana,wow! Vielen Dank für Ihre unglaubliche 5/5-Sterne-Bewertung! Wir sind absolut begeistert, von Ihrer positiven Erfahrung mit uns zu hören.Wir freuen uns darauf, Sie bei einem weiteren außergewöhnlichen Erlebnis wieder begrüßen zu dürfen. Danke, dass Sie sich für uns entschieden haben, und wir wissen Ihre Unterstützung zu schätzen!Mit freundlichen Grüßen,

Dear Amanda, Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had such a positive experience during your stay with us. It's always our goal to provide exceptional service and create lasting memories for our guests.We appreciate your kind words and are delighted that you enjoyed our facilities and services.It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Thanks again for choosing us, and we hope to see you again soon!

Dear Scott,Thank you for taking the time to share your wonderful experience at Playa La Arena Resort! We're thrilled to hear that your stay lived up to your expectations and that you enjoyed the beautiful facility and great location for a relaxing vacation.The "Platinum" package with its two VIP lounges and infinity pool certainly sounds like the way to go for an exceptional experience. Your recommendation means a lot to us, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back to Playa La Arena Resort in the future for another fantastic vacation. If you ever have any questions or need assistance with your next visit, please don't hesitate to reach out. Best regards

Dear Kaveh,Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear that you had a wonderful experience at our hotel. It's great to know that you found our staff friendly and our hotel clean. We're pleased that you enjoyed our pools and found our team to be hospitable.Your appreciation means a lot to us, and we'll make sure to pass on your thanks to our dedicated staff. We look forward to welcoming you back for another enjoyable stay. If you have any more feedback or suggestions, please don't hesitate to share them with us.Warm regards,

Dear Daniel,Thank you for taking the time to share your feedback about our property. We are delighted to hear that you had a positive experience during your stay.It's great to know that you appreciated our proximity to the beach, the safety of the area, and the convenience of nearby shopping stores.Our staff strives to provide excellent service, and your kind words about their friendliness and helpfulness are truly appreciated. We aim to make every guest's stay as pleasant as possible.We hope to have the pleasure of hosting you again in the future. Thank you for choosing our Hotel Landmar Playa La Arena and for sharing your review.Warm regards,

Dear Dilek,thank you for taking your time to write a review for our hotel Landmar Playa la Arena.We're delighted to hear that you enjoyed your stay with us. Providing a safe and clean environment, along with excellent food, is our priority.Your recommendation means a lot to us. We look forward to welcoming you back in the future!Best regards

Dear Omar,It is a pleasure for us to have your recommendation to the rest of future travellers in the Expedia community. We are extremely proud of the work we do on a daily basis to offer the best to our guests. Taking care of you, looking after you and worrying about you so that everything is perfect and you can simply enjoy your holiday, is our primary mission and we are proud to have achieved this.We would be glad to welcome you again in the future,Best Regards,

Dear Amy,Thank you for leaving a review of your stay at our Landmar Playa la Arena hotel.We are glad that you have such pleasant words about our facilities, food and above all our staff makes us proud and lets us know that we are working in the right direction to meet the needs of our customers.Regarding your comments about the bathtub in the room to have a larger shower area, we will take it into consideration for future renovations.We sincerely hope to receive you again on your next holidays on the island.Kind regards,

Dear Angelica, Firstly I would like to thank you for taking the time to share your experience with us.We are very sorry to hear that you are having to use all the social networks to let us know your comments. The hotel management team has direct email to resolve any incidents of this nature. The safe service was not included in the type of room I booked as well as, it is considered an optional service on request of the customer because in our facilities every customer can feel completely safe with their personal belongings. The luggage room is controlled by cameras. And it has lockers that are located inside and visible to everyone. The hotel cannot be held responsible for valuables deposited by the guest. Of course, as I mentioned before, the room is controlled by cameras, which can be checked in case of a missing item. The way other hotels work cannot be used as a comparison. The whole comment is directed towards a missing item that yourself do not know where/when it could have "disappeared" so I would like to let you know that these comments are very valuable for future travellers so we ask you with all our heart to modify your comment as what is reflected in it is not entirely correct. Indeed, once you left the facilities and without having received all this information in full, the person who answered youthe phone gave you the correct answer. Furthermore, we must also point out that you checked out on the 28th and it was not until the 29th that you contacted reception to report the missing item.Finally, we thank you again for choosing us to enjoy two nights in Tenerife. Best regards.

Dear Jinky,Thank you very much for sharing your review of your recent stay with the entire Expedia community.We look forward to welcoming you and your family back to our hotel very soon.Best regards,

Dear Samuel First of all, we would like to thank you for choosing Landmar Playa la Arena during your stay in Tenerife, as well as for sharing your experience through Expedia.com.We are delighted that your stay with us met your expectations and we hope we can welcome you back very soon.Once again thank you very much for your trust in our hotel,Best regards

Dear Brian,Our warmest thanks for leaving a 5 star rating to Landmar Playa la Arena. We are delighted to know that you had a great time at our facilities and it will be a pleasure to welcome you back.All the best,

Dear Samantha,thank you for taking the time to share with us your recent experience at Landmar Playa la Arena.We apprechiate all of your comments as they help us recognize some aspects that might need more attention to detail.Regarding the activities we will share your comments with the corresponding department. However the hotel does provide shuttle services that you can book via our Experience & Loyalty department just next to reception. It comes with an additional cost as well as in any 4 star hotel in Spain. Thank you once again for your comments and we hope to welcome you back in the future,All the best!

Dear Stewart,thank you for taking the time to share with us your recent experience in our hotel. We apprechiate your kind comments about our facilities and our staff. We will make sure to share your compliments with all of our team.We hope to welcome you back in the future.Kind regards

Dear Neriah,thank you for taking the time to share with us your recent experience at Landmar Playa la Arena. We are happy to hear that you had a nice stay with us and we hope to welcome you back in the future.Best regards

Dear Andrew,thank you for you evaluation! We hope to welcome you back in the future.Kind regards

Dear Jacqueline, Foremost, thank you for choosing us for your recent stay in Tenerife and thank you for sharing your impressions. We are sorry to hear that some aspects of your stay could not live up to your expectations. Regarding our rooms, it's true that our standard rooms don't include sea view. However, as long as there is avalability you could upgrade to one of our sea view rooms at reception. We are sorry to hear that you didn't know about this while you were staying with us. We hope that you still had a pleasant stay with us and it would be a pleasure to welcome you back to our hotel and show you the real quality of our services.Best regards

Dear Katja Elina, Thank you for choosing Landmar Playa la Arena for your recent holiday in Tenerife and thank you for sharing your impressions. We are delighted to hear that you had an enjoyable and relaxing holiday at our hotel and want to thank you for your lovely words. If you ever decide to visit Tenerife again, we would be thrilled to welcome you back at our hotel. Until then we wish you all the best,

Dear Tim, Foremost, thank you for choosing us and for sharing your impressions of your recent stay with us. It's a pleasure to see that you enjoyed yourself during your time in Tenerife. If you decide to come back to the island in the future, we would love to welcome you back here at our hotel! In the meantime we wish you all the best. Kind regards,

Dear Tibor, Thank you for choosing Landmar Playa la Arena for your recent stay and for taking the time to share your impressions with us. We are delighted to hear that you enjoyed your stay with us and would be honoured to welcome you back here on a future occasion. Until then, we wish you all the best! Warmest regards,

Dear Vera, Thank you for taking the time to leave a comment about our hotel.We are very happy you chose us for your holiday.Thank you for your kind comments and for recommending us. Wee hope to see you again! Kind regards,

Dear Sharon,Thank you very much for your kind comments.We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive a positive feedback about the hotel and our team.We hope and wish you to come back soon.a cordial greeting

Dear Alejandro, We would like to express our gratitude for your kind words and having spent your time to pass us your impressions. It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon.Kind regards,

Dear guest, Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive a positive feedback about the hotel and our team. We hope and wish you to come back soon.

Dear Wai, Our warmest thanks for taking the time to share your experience at Landmar Playa la Arena with the Expedia community. It is a pleasure for us to read that you had an amazing time at our hotel and the you would recommend it to your friends and family. As regards our vegetarian options for food, our kitchen try their best to cater to all kinds of clients. For that, we have got vegetarian/vegan options such as a vegan corner in our main restaurant and some vegan options on request. Still, we are trying to expand our variety of vegan and vegetarian dishes so it is up to our guest's expectations. Please do not doubt that we will forward your comment to our food department. Again, thank you for choosing us. We hope to welcome you back very soon! All the best,

Dear John, Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive such positive feedback about the hotel and our team. We hope and wish you to come back soon. A cordial greeting

Dear guest, Thank you for taking the time for rating our hotel. We are very happy you chose our Hotel for your holiday. we hope to see you again! Kind regards,

Dear Customer , Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive such positive feedback about the hotel and our team. We hope and wish you to come back soon. a cordial greeting

Thank you for taking the time to leave a comment about our hotel. We are very happy you chose our Hotel for your holiday. Thank you for your kind comments and we hope to see you again! Kind regards,

Thank you very much for taking the time in sending us your impressions. It has been a pleasure having you in our hotel. We hope we can welcome you back very soon. Kind regards.

Dear Robert, First of all, I would like to thank you for chosing our hotel for your vacations. Regarding your comment, I would like to inform you that we do not know from where or who gave you the information about the rooms that has to be vacant for 72h. This information is not correct and for you to know, The rooms has to be vacant 72 hours in advance just in case the previos guests is infected. The check in time at the hotel is at 15:00 so from that time, guests can make the registration procedure at our reception desk. Even so, your registration was done at 13:05 and we gave the room key at 14:00 one hour in advance as we informed the team that your where at the hotel earlier. At 14:15, you arrived at the reception desk to inform that by personal feelings you dont like our hotel. Finally, you booked and paid by expedia and your cancellation policy expressly explained that the cancellation was not free if you canceled before 24 hours of arrival and in case of inconvenience you had to pay the amount of the first night. I would like to stand out that the person in charge of the establishment returned 100% without penalty. Anyway, we apologize for anything you found below your expectations. We will keep working to offer our guests the best service on their holidays Kind regards.

Dear Customer , Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. We hope and wish you to come back soon. A cordial greeting

Dear Gillian, In the first instance, we would like to thank you for having chosen Hotel Landmar Playa la Arena during your recent visit to Tenerife and for having taken some of your valuable time to share your experiences with us. We cannot thank you enough for your positive evaluation. We are also pleased to read your compliments towards our staff, whose kindness and helpfulness is one of our greatest strengths. We will forward your comments to all of them on your behalf to congratulate them for their contribution to your wellbeing whilst in our hotel. We hope to welcome you again during your next visit to our island!

Dear Guest, First of all, we would like to thank you for taking your time for this feedback. It’s important for us to have suggestions and comments from our guests. We are truly sorry to hear that our hotel and the services we provide haven’t met your expectations. Our hotel is 432 rooms, so we welcome a lot of guest during breakfast, lunch and dinner time in our restaurants, but they are designed to support this amount of people. We are sorry for problems you met in your room. The housekeeping department try to do their best. As you may know, cockroaches are endemic in the Canaries, not a result of a lack of cleanliness. Just a few more words to apologize for any inconvenience arised during your stay. Your letter will encourage us to work even harder. Sincerely,

Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive such positive feedback about the hotel and our team. We hope and wish you to come back soon.

Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive such positive feedback about the hotel and our team. We hope and wish you to come back soon.

Dear Guest, Thank you for taking the time to leave a comment about our hotel. We are very happy you chose our Hotel for your holiday. Thank you for your kind comments and we hope to see you again! Kind regards,

Dear guest, Thank you for taking the time to leave a comment about our hotel. We are very happy you chose our Hotel for your holiday. Thank you for your kind comments and we hope to see you again! Kind regards,

Dear Guest, Thank you for choosing our resort for your stay and for sending us your feedback. Regarding your comment, I would like to answer you in detail: - The check in time has to be from 15:00 and the rooms are ready from that time.However, we give the chance to everybody to check in at the time that you arrive at the hotel, use the facilities and when the room is ready from 15:00 you ca get inside of it. - The room type that you received was your booked room type. thank you very much for your amazing words regarding the room type. However, the beds request are under availability. Finally, I would like to apologise for the towels issue as this is not our working procedures. Thank you very much one more time and I hope you can give you a second chance to show our working way. Kind regards.

Estimado cliente, Gracias por puntuar nuestro hotel de forma excelente. Esperamos volver a darle una bienvenida muy pronto. No dude en contactarnos directamenta para futuras visitas.

Thank you very much for you amazing rate and comment of our hotel. We would like to express all our gratitude and we hope we can give you a very sooner welcome. Kind regards

Dear Tim, Thank you very much for giving us such a positive rate. We hope we can give you a very sooner welcome. Kind regards.

Dear Customer , Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive such positive feedback about the hotel. We hope and wish you to come back soon. A cordial greeting

2. Thank you for taking the time to write your opinions and comments regarding your stay with us. We regret the hotel did not entirely meet your expectations and would like to let you know that we take note of each and every guest´s observations, complaints and suggestions, always with the aim of improving.