We arrived mid evening recived a good welcome room was better than we expected the staff were good during our stay.Time was spent in the evenings watching the hotel entertainment outside beside the pool area.We hope to go back one day to tenerife it was a good holiday.
Organised and very well run hotel. Food very good and plenty of choice for the different nationalities and diet requirements. Swimming pools which were very clean & on two different levels. A large hotel in a good location ,about 300 metres to the beach and some great bars within walking distance. Entertainment through the day for kids and at night for adults.
charlie from cheshire
Contemporary nine-storey hotel with a spectacular waterfall and six swimming pools, located on the Adeje coast of Tenerife …More
"Good Hotel, God facilities, recommended hotel:-)"
Had a great stay at the hotel, hotel was a bit tired but who spends all their time sat in their room and the reception area. The air conditioning was not working in our first hotel but the reception staff room moved us for more comfort. The reception staff were very good and extremely helpful. Food was ok, lots of choice but gets repeated a lot so by the end of the week you can be a bit fed up with it. Was hot and plenty.
Only thing is the soft drinks were not available til 10.30am which was slightly annoying and the Bar staff were not very friendly.
But would definitely recommend this hotel and would definitely stay again... the town is a lovely walk with plenty to see and do and must definitely be explored :-)
Lovely hotel, staff, environment and would definitely recommend to others and may stay again if returning to Tenerife. We had a corner junior suite with a wrap-around balcony which had a lovely main view of the pool and a side view of the sea. The room was spacious and spotless but did not have any coffee making facilities, which we would have liked. Housekeeping was excellent. The added bonus of having the children sleep in a separate TV room within our room meant we could put them to bed first without having to have all the lights out at their bedtime. This was a lovely change as on previous holidays we have always shared with the children.
We loved the three pools which our children spent mostly of the holiday in and the added security of a life guard and again the cleanliness was excellent. The children also loved the mini-club and mini-disco activities. I have only given 3/5 for room comfort as the air-con was not good. It smelt of cooking as if it came through the kitchens first (a little odd, given we were on floor 9) and it was not cold. It was moving cooler air about but not enough to make us comfortable on the hotter days. As we were on floor 9 we resorted to leaving the sliding doors open in our room and we benefitted from the sea breeze then. Obviously we couldn't do this in the children's room for safety reasons. Hotel is a little dated but lovely.
Vicky from Cwmbran, Wales
LOCATION: Privileged location at the centre of Puerto de la Cruz near the well known "Martianez Lake" Situated rigth on the …More
We opted for self catering holiday @ Cristobal apartments.We had a good clean well maintained bungalow.Would maybe consider half board option next time,we like to do our own thing though.Our only complaint would be our apartment needed a decent cooker and not just a microwave. Other than that well equipped kitchen. Would like to thank staff in reception for helping us locate our suitcase which arrived 4 days after we arrived, They were so helpful. Cristobal apartments was a good holiday for our family.
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