Tenerife Hotel Guide - Independent All-inclusive Hotels in Tenerife, Spain

My room was very clean and the staff wonderful and helpful. Although I spoke no Spanish, every effort was made to understand my requests and satisfy them. I felt very much at home even with the other guests who appear to be regulars.

We opted for self catering holiday @ Cristobal apartments.We had a good clean well maintained bungalow.Would maybe consider half board option next time,we like to do our own thing though.Our only complaint would be our apartment needed a decent cooker and not just a microwave. Other than that well equipped kitchen. Would like to thank staff in reception for helping us locate our suitcase which arrived 4 days after we arrived, They were so helpful. Cristobal apartments was a good holiday for our family.

Staff friendly and helpful, surroundings were lovely

I stayed here for 6 nights in June with my wife and 3 children (6, 3, 5 months). The hotel is nice with good facilities. The rooms are clean and must have recently been refurbished. We stayed on a half board basis and whilst the accomodation was 5 star standard, the food was more 3 star (unimaginative but still tasty). The kids club was great and the staff there are a credit to the hotel. They were so good with the children and genuinely seemed to enjoy their work. Overall I would recommend this hotel - you will not be disapointed!

Good food, lovely hotel with very attentive and friendly staff. Really relaxing. Some days were windy (25mph) but resort and staff and food great and the days when the wind was calmer were lovely and was nice a have a bit if a breeze. Really good hotel. Did Segways which were great value for money

Pleasantly surprised at this hotel.Room was spotlessly clean,all towels changed regulary.The food was of a high standard and more importantly HOT. Some of the dining room staff were not as friendly as most of the staff were.The opening times of the main bar were from 6pm, which was a slightly disappointing as having to use the poolside bar whilst dressed for dinner,I would not recommendOverall a good hotel for the price and I would have no hesitation in returning

Just got back (may half term 2014). Lovely staff, great English, always available, and happy to help. 20mins taxi from south airport. The pools were brilliant - exactly like the pictures on the website. The apartment was roomy, well stocked, spotless, and a fabulous balcony over looking the golf course. The aircon and shower were excellent. Good wifi. Cheap, friendly, clean place to stay. I do wonder if it can be kept as clean all through the season, as it really was remarkably spotless. Seemed to be particularly popular with families, but fine for others too as long as you don't mind kids being around. It wasn't really in a main resort, which we didn't mind (in fact this was our preference) but I guess this may be a problem for some and nothing going on in the hotel very late. On the otherhand, quiet for sleeping! A 30 min walk down a hill to the main strip, but taxis are cheap and always ready to pick you up in a matter of minutes -the free bus shuttle isn't all that regular. There are a lot of hard surfaces around (everything is tilled) so if you have kids that could be something to consider. Didn't eat the food (self catered), or see the entertainment as we went out to explore the island a lot, so can't comment on that, but the super market was handy on site and larger ones close by. Happy family feel, and a great holiday! (*the hotel didn't ask us to write this review, we found others helpful when booking our holiday so returning the favour!). Happy holidays x

We enjoyed the Hotel very much. All the staff were courteous and very helpful. Our room was very comfortable,with, as advertised, views of the Ocean ( although, with our room,we did have to stand up to see over the wall associated with the balcony) We opted for the Bed and Breakfast tariff only. Breakfast was superb, with a vast choice of delicious hot and cold food on offer.This option gave us the choice of venue for Lunch and Dinner, whether we ate in the Hotel's excellent venues, or opted for the short walk to the town's vast choice, and standard, of eateries. The Hotel's sundecks and pools were excellent, and particularly liked the towel service facility. The roof terrace sundeck, pool and bar on the 6th floor were an instant hit, with it's peace and quiet and 360 degree panoramic views of the Island and Ocean. The Hotel's nightly entertainment acts, in the vast stage arena, were, overall, of a very high standard,and came in a variety of guises, from individual singers, groups and dancers, to magic and acrobatic acts.Something for everyone. Bar prices were good value for money and the table waiters were a great asset. we will be back......

there are many good things about this hotel. Although slightly old-fashioned (no hair-dryer/fridge or tea-coffee facilities) it's in a beautiful setting. An attractive (if rather tough) walk up from town through the lovely parque taoro, the view from our balcony more than made up for any lack of faclities. The hotel is well equipped with a nice pool and outside bar, sauna, jacuzzi, table tennis, crazy golf, tennis and tv room. The gardens are well-presented with lots of those lovely palm trees. The only real negative that we could not ignore is the man that serves in the restaurant. We only had B&B so were only in there in the morning but he was incredibly rude. We would come in and he would bark at us to sit at a specific table (for no reason we could discern, whilst everybody else sat where they liked) we would get plates and cups, go to the bar for food, come back and he would have replaced all our crockery etc with different ones which had been layed properly. He was very aggressive and unpleasant. All the other staff however were lovely. Puerto de la Cruz was nice. Lovely old buildings and lots of nice cafes and boutiques. However for the most part full of gruff and wrinkly german/english tourists with a major lack of class ( most refusing to even try and speak spanish) and clamouring to get into a packed macdonalds on the seafront. On the whole i wouldn't go back, but not because of the hotel. I thoroughly enjoyed our stay, mostly because of the room and glorius view!

Hotel staff is really helpful and nice Especially , receptionist Ramses is very helpfull and go extra mile with customers.. I definitely will go back and stay there..