Great hotel right in center of SF. Swanky and cool, the hotel strikes a particular sophistication at just the right level. The dimly lit lobby evoked the thought that I might at anytime be walking past a rock star, tech executive, or undercover vampire. If you dig that vibe, this is a great spot.
Only issue I had was that the bathtub in my bathroom had a few scrapes that tarnished the rest of the otherwise amazing junior suite.
Would definitely recommend - alongside the character, it presented good value for the money when compared to other hotels in the vicinity.
The lobby was clean & nicely decorated. The staff at the desk took care of us right away. Our gear was stored tho it was hours before check-in time. Everyone showed us great courtesy & made us feel secure. The location could not have been better, for dining, dancing & gallery hopping. The day & evening concierges were so helpful, it really made our trip memorable. We will most certainly visit here again.
The hotel itself is situated 1 minutes walk to Market Street where most of the shopping is located the convenience itself is a plus. The staff is really fantastic they give guest the feel of home especially for a first time guest of the city their service in my opinion surpass the 5 stars hotel.
As to safety the area in general there are a lot of homeless people asking for money and cigarette you just have to be polite and reject them no need to be mean or aggressive towards them mind you there is also 5 star hotel in the same area but the hotel staff really do their part by not letting non guest to enter the hotel which includes the use of their toilets. I would strongly advice family visitors do not let their children roam about in the nights.
If you need a cab let the front desk know so that they get their regular/trusted cab drivers to service you but as most of the things are nearby the only time you may need the cab is to the airport.
This hotel was such a wonderful surprise. It is centrally located and a quick, two block walk to Union Square. The lobby and beautiful and the staff is incredibly friendly. Our room was small but welcoming. I highly recommend this hotel.
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