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Reviews of Bungalows Ek Balam

3 out of 5
Bungalows Ek Balam
Camino Antiguo al Sitio Arqueologico, Ek Balam, Temozon, YUC

Reviews

6.4
Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

9.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Gary

Travelled with partner
Disliked: Property conditions & facilities
This property is suitable for school groups or those on a tight budget. When we arrived they did not have our reservation but there was room so no problem. The room itself is sparsely decorated but clean. The bed was so hard we thought we were sleeping on the box spring call Brideau, it was just just very old. No hot water. It got very cold at night and my wife and I huddled together under the single blanket and sheet and then if we weren’t miserable enough to the dogs started barking at 4am until 5am. Then to top it off we awoke to a knock on our door saying we had not paid enough ton check in and owed another $5USD. Never again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lucía

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It vas great to share time with Ek Balam's community.
Stayed 3 nights in Dec 2019

6/10 Okay

Tiphaine

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary ecological cabanas in Maya land.
This is a fantastic fairyland with "cabanas" in the form of the native huts found throughout the village and beyond here an Maya land. The grounds are meticulously maintained, with many flowering plant and butterflies everywhere. Each room has a bed(s) with mosquito netting in place. Things are rustic, but that adds to the charm. The only drawback was the bathroom. While the toilet worked well (no flushing toilet paper, por favor) the sink was minimal and the shower only a trickle with empty liquid soap dispensers. Aside from that, I would have rated it a "five".
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
love the eco cabins; you are definitely one with nature!
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cabanas near ruins and cenotes
Overall, it was alright. Let me first clarify, I like roughing it a little bit. I was slightly disappointed that before arrival, no attempt to sweep bugs off the floor or remove them from the bed or mosquito net had been made. We stayed despite this. That being said, two backpackers checked in next door and immediately demanded a refund and left because their room was "bad" (in their words) - no idea what it looked like relative to ours. Anyways, it is the only place I've ever been where I slept on top of the bed. The villagers were nice. We had the problem that we spoke very broken Spanish. I do not recommend staying here if you do not speak Spanish well. No food was available at our hotel. We went to the hotel with the Italian restaurant for dinner - no one else was there. Also, slightly misleading posts about distance to the ruins. We rented bikes from the hotel. Very old, uncomfortable bikes for 100 pesos for two. It was a 10-15 minute bike ride to the site. Not a 5 minute walk as others have suggested. It was an experience. I'm glad we did it. Though I'm not sure I will personally do it again.

10/10 Excellent

Jessica, Grand Lake, Colorado, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Heaven
The best time of our 11 day Yucatan vacation. The pictures do not do this place justice. It is beautiful jungle setting with parrots and stars. Friendly mayan staff who obviously care about their environment and stewards of their land. The day at the cenote was surreal. I'll be back to Ek Balam village. Wish I could stay forever.

6/10 Okay

Mike, Cambridge, MA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not as Advertised but Worth the Stay
While I would recommend Cabanas Ek Balam, it isn't what it seems from the ads. Our biggest problem was checking in. No English speaking staff and no record of our reservation (despite several e-mails to a staff member located somewhere else). They did get us checked into a cabana. Grounds are very nice. It is obvious they are trying to upgrade the facilities. But . . . there are almost none of the things in the listing: memory foam mattresses, rainfall shower heads, etc. No hot water in our unit. We enjoyed our stay and found it to be a very convenient base.

10/10 Excellent

piyush

Liked: Staff & service, room comfort

6/10 Okay

tapon

Liked: Cleanliness
Close to the Mya village
I expected to stay two nights, wespent just one...

6/10 Okay

pdxagent

Disliked: Room comfort
Ek is minimalist
Small cabanas with bath and fan. Bed is not very comfortable. Primitive, quiet, nice jungle surroundings. Must have transportation, taxi or car, or willing to walk in. Near the ruins. Restaurant serves odd hours only, 1:30 pm lunch, 7:30 pm dinner. Italian restaurant in town, food is OK for the price. Nothing else to do but rest, relax, and reflect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
delightful experience
Fascinating eco-hotel run by the ejido of Ek Balam. Everyone very friendly. Cold water shower fine. The ejido is quite isolated, and we had been told a dinner was forthcoming, we discovered only mid evening that no food was available. The village's one restaurant was closed. Fortunately we carry a couple of days supplies. Evidently the hens laid eggs overnight, and breakfast was lovely. Nice hiking around the ejido.

6/10 Okay

Verified traveller

Liked: Cleanliness
ideal for adventure traevller
basic accomodation but top experience to visit ek balaam first thing in mornign before tourists arrive

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel seemed closed: no water in the pool, the restaurant closed and only one person at the recetion who spoke Mayan. Although we were glad that we booked for just one night, it was quite an experience.

2/10 Terrible

Anabel

Stayed 1 night in Aug 2021

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dre authentique mais aucun service de chambre
Cadre authentique mais service de chambre inexistant. Les lits n'ont pas été faits le 2ème matin et les sanitaires pas nettoyés. Le petit-déjeuner est complet mais en revanche le menu du dîner 4 tacos, 1 petite assiette de fruits découpés et du jus de Jamaïque est assez frugale.
Stayed 2 nights in Feb 2020

8/10 Good

Christel

Liked: Cleanliness, staff & service
Si vous voulez sortir des sentiers battus et être au plus proche de la nature, c'est ici qu'il faut venir... Personnel agréable et serviable, ils nous ont fait manger chez des locaux car nous n'avions pas dîner, une expérience au top !
Stayed 1 night in Jan 2020

8/10 Good

Leonardo Gonzalo

Liked: Property conditions & facilities, room comfort
Ser más pro-activos y mejorar los servicios.
Falta más interés en los trabajadores de las cabañas.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito muy limpio muy buen precio excelente condiciones
Stayed 1 night in Jul 2019

4/10 Poor

marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy desepcionado
Despues de estat swparado de mi familia vaeios meses. Decidi darles la sorpresa de pasar tiempo en la naturaleza y decidi resrrvar en los bungalows. Cual fue nuestra sorpresa que fue un martieio. Sin comesor, sin servicio de limpieza, baño en mal estado,. Fueron unas malas vacaciones
Stayed 2 nights in Mar 2019

10/10 Excellent

Karla Lissette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

José Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para aislarte del bullicio de la ciudad, con un cielo estrellado increíble y un trato profesional por parte de los trabajadores en las cabañas. La comida excelente, con un buen café y chocolate caliente, con precios muy bajos.
Stayed 1 night in Nov 2017

2/10 Terrible

Jorge, Mexico

Disliked: Cleanliness
Lugar único, Pero no tenían mi reserva lista
Llegue al hotel y nadie tenía mi reserva lista, me comentaron que un señor les avisa cada vez que hay una reserva (los señores no manejan internet ni tienen computadora) y no tenían mi reserva o datos de mi llegada. Me acompañaron a la cabaña y se metieron a 2 cabañas ocupadas. Finalmente me dieron una cabaña libre (la de menor precio) siendo que yo pague la de mayor precio (para dos personas). Mi experiencia personal fue buena puesto que iba a descansar pero no recomendaría el lugar para que se llevaran sorpresas. Las sabanas estaban manchadas y los mosquiteros de las camas también.
Stayed 1 night in Nov 2017

2/10 Terrible

Carles, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Hotel realmente malo. el sitio esta en un lugar remoto. Aunque el paraje es bonito el servicio es muy malo.
Stayed 1 night in Aug 2017

2/10 Terrible

Werner, San Jose Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Podría ser un lugar lindo de eco Tourismus. no es!
Muy mal mantenimiento. Piscina con algunos centímetros aqua verde sucia, no en funcionamiento. Basura en el ambiente. Mala atención del personal, dormiendo siempre. Habitaciones mal estado ...
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Entorno y cercanida a Ek-Balam nada mas
Aunque Hoteles confirmo la reserva, y se realizo el pago, a la llegada no tenian constancia ni de la reserva ni del pago, tuvimos suerte de que no tenian ocupada ninguna habitacion y de que llevaba impreso la reserva y el pago, por lo que no hubo ningun problema, pero pudo haber sido un problema grave si no hubieran tenido disponibles habitaciones

4/10 Poor

Cristobal, Guadalajara

Disliked: Staff & service, property conditions & facilities
En la jungla
El lugar poco descuidado, la alberca sin agua y éramos los únicos huéspedes, si la alberca tuviera agua y las regaderas con agua caliente al momento el lugar estaría fantastico

6/10 Okay

nicolas, Claye Souilly

Liked: Cleanliness
Disliked: Staff & service
Bien mais quelques gros points dérangeants.
Le site est beau et avec concept écologique. La piscine était vide quand nous y étions. Attention on a pas pu manger le soir sur place, et il n y a pas de supermarché ou restaurant dans la ville. Malgré cela le personnel ne nous a pas aidé à trouvé quelque chose à manger. Le personnel ne parle pas anglais.... Le petit déjeuner est en plus et nous l avis trouvé très cher pour des pancakes (80 pesos par personne). Immersion totale par contre au niveau du quartier.

2/10 Terrible

SEBASTIEN, Nantes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deplorable
L'hôtel fait du surbooking! Du coup même après avoir réservé et payé notre chambre en ligne un mois avant, en arrivant ils nous annoncent que l'hôtel est complet: sans même s'en excuser. Le type nous a amené à un autre hôtel: hotel "italien" complètement à l'abandon. Nous étions les seuls clients, et pour cause, on ne sait même pas si l'hôtel dispose encore d'une licence. Heureusement rien à payer pour cet hotel mais quand même...sans dédommagement ni explication avec un interlocuteur qui ricane en vous annonçant la chose. Pour manger au village il n'y a absolument rien! Attention...

8/10 Good

Verified traveller

Liked: Cleanliness

10/10 Excellent

FLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un refugio en la selva
Un "hotel" en la selva, muy cerca de Ek Balam y su hermoso cenote. Todo esta bien organizado, las habitaciones son casitas mayas con todos los servicios, la cena y el desayuno son muy buenos. Recomendable para familias, un pco facil pára "aventureros" pero tiene un espacio para acampar si sde requiere un lugar mas estoico.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opcion para visitar Ek Balam
Si buscas confort probablemente no te vaya a gustar, pero si quieres desconectarte de la ciudad, es una excelente opcion, en lo personal recomiendo mucho este hotel, en medio de la jungla, muy aislado de todo, con unas noches estrelladas increibles ademas de la cercania a las ruinas, que te permite llegar antes que a los grupos de turistas

8/10 Good

maryline, lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL CABANAS EK BALAM
Hotel perdu au fond d'une route au milieu de la nature, nous etions le seul couple pour la nuit. C'est tout simplement magique le cadre est magnifique. Le personnel tres serviable. La moindre des choses que l"on puisse dire c'est que vous n'etes pas dérangé par le bruit ou par le monde ou la pollution lol. Non sérieusement, c'est tres mignon, la chambre est en mur avec un toit de feuilles de palmiers, bon je ne vous cache pas que vous avez des chances de faire quelques rencontres avec des bebetes avant de vous coucher mais c'est à faire si vous aimez la nature et les choses simples car c'est un havre de paix. Nous avons vu dans notre chambre un crapaud que l'on a mis dehors, une araignée et un phasme. Voila, rien non plus d'extraordinaires... Le soir a la tombée de la nuit nous avons marché jusqu'au village, et fait le tour de celui-ci, les habitants vous regarde gentillement, un des plus beaux ciels la nuit que j'ai pu admirer a travers le globe :)

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
cabanas ek balam
Arriving the place looked deserted. We found some on across the street in a small office. We are a family of four, with chidren aged 15 and 10. We were assured a family cabin with two double beds. We had a large bed and a single bed which was built of 4x4 legs nailed to boards. It was shaky and seemed ready to collapse. There was no other options on the site. The pool , a major attraction for our kids had not been functioning for some time. There were no chairs or anywhere to sit on the grounds except the chairs in the dining hut. We had two chairs in our room , straight backed and hard, one of which had a nail sticking out in the middle of the back. We only received 3 towels even after asking a few times for another one. We finally managed to get one hammock to hang in the trees but never got one from the management after asking various times. There was never an apology offered at any time. That night we drove to a nearby city to email a complaint. We left the next day.