To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Check-in time starts at 12:30 PM

Check-in time ends at 2:30 PM

Check-out time is 6 PM

Early departure fee charged

Caters to families

No elevators

No rollaway beds available

No cribs (infant beds) available

Caters to groups

Noise-free rooms not guaranteed

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Deposit: MXN 400 per stay (cash only)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed There are no room charges for children 5 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

This property participates in SEMARNAT, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.