Lobby sitting area

Reviews of MTN Lodge Ridgway

3.5 out of 5
MTN Lodge Ridgway
373 Palomino Trail, Ridgway, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1002 reviews" "
Rating 8 - Good. 273 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very pleasant and professional
Stayed 7 nights in Apr 2024
Response from MTN Staff on 18 Apr 2024
Thank you for the review Mark!

10/10 Excellent

Sharla

Liked: Amenities
Very clean and loved that they gave you popcorn.
Stayed 2 nights in Apr 2024
Response from MTN Staff on 18 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from MTN Staff on 10 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Vladislav, denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Juliana

Travelled with partner
Good service
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice centrally located hotel with restaurant and bar.
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Lobby and restaurant are comfortable and inviting. Literally everything I needed was right downstairs. Loved my stay. Will stay here from now on when visiting Ridgway.
Stayed 2 nights in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for the review! We hope to see you this summer!

10/10 Excellent

Juliana

Travelled with partner
Great!
Stayed 1 night in Mar 2024
Response from MTN Staff on 2 Apr 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Noreen, Gunnison

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for and were given a room close to the outside door that helped with taking our dog outside! Doggie bags and trash can were supplied nearby! The food in the restaurant was excellent and convenient! We used the reduce price ticket gotten at the front desk which saved us money for Orvis hot springs. Desk personnel were extremely helpful! We will stay here again!
Stayed 2 nights in Mar 2024
Response from MTN Staff on 26 Mar 2024
Thank you for leaving us a review! We hope to you and your fur friend again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from MTN Staff on 26 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent!
Stayed 1 night in Mar 2024
Response from MTN Staff on 25 Mar 2024
Thank you for leaving a review!

8/10 Good

Christiana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities
Fantastic stay here! Room was modern, spacious and comfortable. Restaurant was great - happy hour and daily specials were a great value. Couldn’t beat the view!
Stayed 2 nights in Mar 2024
Response from MTN Staff on 25 Mar 2024
Thank you for leaving a review! Hope you come back to see us this summer!

10/10 Excellent

Lonny

Good
Stayed 1 night in Feb 2024
Response from MTN Staff on 25 Mar 2024
Thank you for leaving us a review!

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MTN Staff on 25 Mar 2024
Thank you for taking the time time to leave a review!

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was double charged for stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jen

Liked: Amenities
Great place!
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Very clean bathrooms and shower
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving us a review !

6/10 Okay

Jacquelene

Stayed 1 night in Feb 2024

10/10 Excellent

leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
We love to hear it, thank you!!

8/10 Good

Andrew

Great location. Clean and simple!!!
Stayed 5 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving us a review!

10/10 Excellent

Yekaterina

Stayed 1 night in Feb 2024
Response from MTN Staff on 26 Mar 2024
Thank you for taking the time to leave us a review!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for leaving a review

10/10 Excellent

Gregory

Great restaurant as well
Stayed 5 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for the great review!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Management on 28 Feb 2024
Thank you for your feedback!

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location.. very clean and comfortable place to stay..
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway Staff on 17 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Holly P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving us a review!

6/10 Okay

Wendy

Business traveller, Travelled with pets
Loved this place! Can’t hear everyone else in he room except the screaming children in the lobby. Would stay here again. The breakfast situation could be better, nothing available but coffee and burritos for purchase.
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thanks for leaving us a review! Next time you stay, check out our Basecamp Menu! We also offer bagels, avocado toast, yogurt parfaits,granola and more!

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guy at the "Front Desk" was less than friendly. The front desk / check in area is not labeled in anyway what-so-ever. That area is part restaurant pay-check out, and front desk (but again, you'd never know). I asked, "Where is check-in?" and he sarcastically answered, "You can't check in until 4PM." That was not my question! I asked again and he answered, but without a smile, etc. Some people should not be allowed in Customer Facing positions.
Stayed 1 night in Feb 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving us a review! We do not have a "pay-checkout" area. Our front desk is separated from where you pay for your meal/drinks from the Million. We appreciate the suggestion regarding the signs and will forward this to management. Thank you!

10/10 Excellent

Lori

Stayed 1 night in Jan 2024
Response from MTN Staff on 26 Mar 2024
Thank you for leaving us a review!

10/10 Excellent

JOSELYN, lakeland

Stayed 1 night in Jan 2024
Response from MTN Staff on 26 Mar 2024
Thank you for leaving us a review!

8/10 Good

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! We enjoyed our stay, we didn’t get to try the restaurant in the hotel but glad it was an option. The bathroom was kinda small and no elevator so plenty of trips to the car but overall a great place.
Stayed 2 nights in Dec 2023
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have any complaints. Room was clean and staff was very helpful and friendly.
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Lisa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in a beautiful area with easy access to Ouray, Red Mountain Pass and Telluride. Friendly staff, affordable pricing and cleanliness of the room and property. I will definitely return for another visit.
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best play to stay for the Skyjoring weekend
The bed was comfortable but the pillows were terrible for us. Restaurant needs to figure out a better serving system. The food was delicious.
Stayed 3 nights in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mountain Lodge
Unfortunately the restaurant was closed the night we were there. Check in was average and not very welcoming. Room very clean and comfortable. Parking lot has been cleared. View of Mountain and local residential Christmas decorations nice! Lobby seating comfortable but difficult to watch snowfall! Only coffee next morning even though internet stated fruit included. Would start again. Housekeeping friendly. Front desk morning staff friendly.
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MTN Lodge Ridgway on 6 Feb 2024
Thanks for leaving us a review

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

6/10 Okay

Sue

Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property and we enjoyed our time here. The attached restaurant was a welcomed amenity. The room was in great condition and comfortable. Would recommend this hotel and restaurant to anyone! Lots of fun!
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and our room was nice. I wish the pillows were better, so I suggest to bring your own pillows. Only other complaint I have is I had to go to the front desk twice to ask for more coffee packets. Our stay was for 4 days. I had 1 packet of regular and decaf, 2 coffee cups and 2 packets with stir sticks, sugar and creamer. On our 2 day we thought they would at least refill our coffee station in our room but didn't. I was disappointed and had to go to the front desk and ask for 3 coffee packets to get us through our stay. We also had to reuse our coffee cups and stir sticks. Other than that, the staff was very friendly.
Stayed 4 nights in Dec 2023
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to orvis hot springs is perfect. Room was great!
Stayed 1 night in Dec 2023
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Fania

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excelente hotel, no así el servicio para nada amables
Stayed 1 night in Jan 2024
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

8/10 Good

Diane

Stayed 4 nights in Dec 2023
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!

10/10 Excellent

Duvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and the hotel is neat
Stayed 1 night in Dec 2023
Response from MTN Lodge Ridgway on 6 Feb 2024
Thank you for leaving a review!