we were staying for four days during our honeymoon, the staff made it very special by decorating very pleasant and helped us with our very request, 5 star hotel with 5 star service in my mind...not sure why it is listed as a 4 star. One comment about the men who may be working as security in the lobby, not sure of their responsibilities, however, they stand their without one smile and long stares to entering guests, makes it a little cold and not very friendly...other than this, EXCELLENT staff and hotel! A special thanks to Tina from reservations, extremely helpful and very pleasant who helped make our stay a very memorable one!!
"Old fashioned luxury with all modern conveniences"
This is one of the oldest luxury hotels in Tbilisi, recently modernized to provide for all the needs and demands of a discerning guest. The hotel is as beautiful on the outside as it is on the inside, but it is the staff that make this hotel so special. They all speak English perfectly, so language is not a problem, and they truly take pride in the hotel, doing whatever it takes to make you comfortable. Guest rooms are larger than I'm used to, perhaps a throwback to the 1900's when the hotel was built. The buffet breakfast is outstanding for its quality and variety, and there's a very pleasant courtyard for coffee or cocktails anytime.
David from Los Angeles
Grand hotel with impressive façade situated overlooking the fashionable Rustaveli Avenue, 500 metres from the Opera …More
We initially reserved a standard double room, but we were upgraded to the deluxe suite for the same price. The hotel staff is very friendly and helpful, and they make you feel like you are at home. The service is impeccable. Rooms are very clean, with comfortable beds. I would highly recommend this hotel!
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