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Reviews of Kristály Imperial Hotel

4 out of 5
Kristály Imperial Hotel
Ady Endre út 22, Tata

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 52 reviews" "
Rating 8 - Good. 25 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from HK Tata on 27 Apr 2020
Dear Guest! Thank you for your rating!

8/10 Good

Mac

It's "Okay" not much else available nearby.
My review is pretty neutral only because I have stayed at so much nicer and cleaner places for the same price. But you have to remember this is a small town in Hungary. It's an incredibly old building that they try hard to make competitive, and it does look elegant on the surface, but it's really just on the surface. They know there are few other choices in this area so they don't try too hard. The staff are "professionally" friendly, but only as much as they needed to be. Know that when checking in, it will be near impossible to find a place to park, though afterwards they do have a parking garage. You will have to get out of your car to buzz in, that will be fun during the Hungarian winter. Also, they don't have true climate control systems. It's either Air conditioning, or heat depending on the time of year. My stay was in early October so my room was very warm and musty smelling. They have these strange little mothball looking things on the floor, but they don't help much. If it's too warm, they tell you to open the windows. Problem is there are no screens, so bugs and spiders will make their way into your room at night. The carpet looked nasty, and there are no outlets available as they are all used by lamps, and its very dark if you unplug the one at the desk to use your laptop. Overall, it's "Okay" for what it is, but don't get swayed by it's bedazzled appearance as it only "window dressing" Its a very old building, and its like a maze trying to find your room.
Stayed 2 nights in Oct 2019

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The oldest and still the best.
Fantastic and historic hotel! The road outside can be a little off putting BUT once you walk into reception your senses are massaged with aromas, imagery, sumptuous furnishings and a view of the splendid courtyard. The room was perfect and very nicely furnished. Dinner was delightful with an excellent selection of wines and beers available. We had a Furmint (Mad), an Egri Bikaver and a Tokaji. My brother had a massage and reported that the masseuse was superb also. Breakfast was excellent and I really liked the underground parking available. The staff were ALL lovely.
Stayed 1 night in Jul 2019

8/10 Good

Roberto, Costa

Liked: Cleanliness, staff & service
This is a nice old hotel. The rooms are fine but there are things to improve.
Stayed 3 nights in Dec 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

6/10 Okay

Susanne

Disliked: Staff & service
The hotel restaurant is great, although the menu is small. The room was alright, but the TV had a strange buzzing, same with the vent in the bathroom which was way too loud. The staff was semi friendly - service in the spa non existent. We tried ordering drinks several times but never got any order through.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

John, Sandbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European road trip 2015
Tata was the culmination of our road trip before turning round and heading for home. We drove through 9 countries from the UK. Tata is a nice town with a lake, there was a festival on during our stay that was colourful and lively the locals were very friendly and helpful. the hotel is centrally placed very clean and comfortable, the staff were helpful and there is free underground parking, although when the hotel hosts weddings this is at a premium and one night we had to leave our car in the street. The area is well lit and there is a police station across the street so there is no issue with the vehicle security. It is a hotel we will use again and has a lot of history attached to it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is big problem otherwise fine
Everything would have been fine but you get a parking ticket for parking in front of the hotel in individual parking spots!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Nice comfy room. AC was a bit underpowered, but that was no big deal for us
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательный отель в живописном месте. Здание старинное, но в хорошем состоянии. Комнаты чистые, удобные кровати, не очень удобные шкафы. Есть сауны, бассейн и джакузи. Отличный завтрак и ужин, хороший выбор венгерских вин. Персонал очень профессиональный. Жаль, что провели здесь только одну ночь.
Stayed 1 night in Jan 2020

4/10 Poor

Botos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Kritikán aluli kiszolgálás
Nagyon sok hotelben megfordultam már, de ilyen gyenge kiszolgálásban nem mostanában volt részem 4*-os szállodában. A bár szinte állandóan zárva tart, pedig a leírás alapján délelőtt is, és délután 17 órától is lennie kellene kiszolgálásnak. Ehhez képest délelőtt egyáltalán nem volt nyitva, délután pedig volt olyan, hogy nem szolgáltak ki mert vacsoraidőben nincs rá kapacitás... A személyzet 1-2 kivételtől eltekintve folyamatos unott, rossz kedvű volt. Szerettük volna jelezni a panaszunk a vezetőség felé, de egy vállrándítás társaságában azt a választ kaptuk, hogy hétvégén nem tudunk panaszt tenni... Az étterem alul van méretezve a szobákhoz képest, van amikor 10 percig is topogni kell, hogy szabad hely legyen reggelinél. Kész röhej, hogy ez a hotel 2019-ben 4 csillagos...
Stayed 3 nights in Nov 2019

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bien, mais la chambre aurait pu être mieux...
Hôtel avec beaucoup de services et très accueillant, ma chambre était petite, la salle de bain était propre mais je devais fermer la porte pour pouvoir accéder au toilette... J’ai regretté la tête de lit complètement abîmée!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Mediocre
Hotel vieillot, clim HS, besoin d'une rénovation, breakfast mediocre, ne justifie pas le prix
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit großem Innenhof, sehr idyllisch, Einrichtung der Zimmer etwas altmodisch aber alles da was man braucht. Bügelraum zur Hochzeit war sehr hilfreich.
Stayed 1 night in May 2019

8/10 Good

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hôtel tata
Meilleur hotel du coin pour les avoir tous essayer. Le restaurant est très bon et le spa très agréable
Stayed 3 nights in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Kellemes környezet, készséges személyzet, ízletes konyha.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Non all'altezza delle aspettative
Hotel un po decadente con una nuova ala a cui ci hanno fatto accedere con tanto di valigie sotto una pioggia scrosciante, poi abbiamo scoperto per caso che c'era modo di passare agevolmente dall'interno. La camera, probabilmente, era ricavata da una terrazza ed era molto calda, brutta e piena di tessuti e arredi vecchi e polverosi. Sicuramente non corrispondeva alle foto delle camere che abbiamo visto al momento della prenotazione.
Stayed 1 night in Jul 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hektisk
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Hotel grundsätzlich Ok aber Zimmer schon etwas angegraut.
Stayed 1 night in Sep 2018

10/10 Excellent

Hwan Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2018

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger i ett område där det inte händer så mycket men sjön på gång avstånd är fin och det går att gå runt.
Stayed 1 night in Jun 2018

10/10 Excellent

Slaveia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted - fint område.
Det var et dejligt sted. Morgenmaden kunne dog have været bedre - der var feks. ingen frugt mv.
Stayed 1 night in Jul 2018

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Tata Kristaly hotel
High quality / price ratio hotel, well managed; quiet stay both in room and in "Spa", very good breakfast
Stayed 2 nights in May 2018

10/10 Excellent

SYLWIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Frieder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nie wieder
Seltsamer Geruch im Zimmer. Gestank im Badezimmer.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in class
Nice hotel with nice surroundings and the Lake close to the hotel.
Stayed 2 nights in Dec 2017

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt fungerede som forventet.

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Georges, Colmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel calme et spacieux, bien situé
L'hotel est un ancien relais de poste très bien rénové, l'endroit est plutôt calme et non loin d'un grand lac. Le personel est avenant et très respectueux. Les chambres ne sont pas très modernes mais spacieuses; le restaurant de l'hotel est plutôt cher et pousse à la consommation; buffet petit déjeuner très complet. Pas mal de restaurants à proximité si on est motorisé ou si on n'hésite pas à marcher un peu.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

claus, Hundested

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellness i høj klasse
Formidabelt og højt exclusivt hotel.

8/10 Good

Kevin John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis - Leistung i.O.
Keine negativen Überraschungen!

8/10 Good

YOONJU, budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
The staff so kindly and friendly. Breakfast is just normal.

10/10 Excellent

Claus Hansen, Hundested

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel - everything you need in one place.
Reception was perfect - Wi-Fi excellent where ever you were. Wellness perfect and very cheap - restaurent nearby was ecellent - i did not manage to try the restaurent at the hotel but I'm sure this was excellent as well. Breakfast very internatiol with all the needed food in high quality.

8/10 Good

Reto S., Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich und zuvorkommend
Zimmerreservation entsprach nicht der Reservations-Bestätigung. Preis wurde diskussionslos angepasst. Da Zimmer eher klein für 2 Erw. mit 1 Kind wurde noch auf Rückfrage alternative für Appartment-Zimmer angeboten. Dieses war jedoch jedoch weniger modern eingerichtet und so akzeptierten wir normales DZ anstelle reserviertem superior. Sehr hilfsbereite Mitarbeiter an der Rezeption.