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Reviews of Springhill Suites by Marriott Pittsburgh Mills

3 out of 5
Springhill Suites by Marriott Pittsburgh Mills
3015 Pittsburgh Mills Blvd, Tarentum, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 458 out of 780 reviews" "
Rating 8 - Good. 226 out of 780 reviews" "
Rating 6 - Okay. 49 out of 780 reviews" "
Rating 4 - Poor. 27 out of 780 reviews" "
Rating 2 - Terrible. 20 out of 780 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and caring staff.
Stayed 1 night in Apr 2024
Response from Molly B. on 16 Apr 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay and hope to see you again next time your travels bring you back to area!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 2 nights in Apr 2024
Response from Molly B. on 15 Apr 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay and hope to see you again next time your travels bring you back to area!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Molly B on 5 Apr 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay and hope to see you again next time your travels bring you back to area!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to food, shopping and to the destination we were going to. The staff were very friendly and it was an extra bonus to have the free morning breakfast.
Stayed 1 night in Mar 2024
Response from Molly B. on 27 Mar 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay and hope to see you again next time your travels bring you back to area!

10/10 Excellent

Tracy

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Molly B. on 20 Feb 2024
Thank you for your feedback from your stay with us. We are glad you enjoyed your stay. We hope to see you again next time your travels bring you back to the area!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and an never disappointed. Breakfast is always a great perk.
Stayed 1 night in Feb 2024
Response from Molly B. on 12 Feb 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay and we hope to see you again next time your travels bring you back to the area!

10/10 Excellent

Kevin

Very clean and comfortable!
Stayed 1 night in Feb 2024
Response from Molly B. on 12 Feb 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay, and we hope to see you again next time your travels bring you back to the area!

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Molly B. on 6 Feb 2024
Thank you for your feedback from your stay with us. We are happy you enjoyed your stay and hope to see you again next time your travels bring you back to the area!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Molly B. on 15 Jan 2024
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay! We hope to see you again next time your travels bring you back to the area!

10/10 Excellent

Vicki

Stayed 2 nights in Jan 2024
Response from Molly B. on 12 Jan 2024
Thank you for your feedback from your stay with us! We have shared your feedback with our staff, and we hope to see you again next time your travels bring you back to the area!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Molly B. on 8 Jan 2024
Thank you for your feedback and we are so happy you enjoyed your stay! We hope to see you again!

4/10 Poor

Richard

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallways needed to be vacuumed. In the room if you turn down the heat it switches to air conditioning and blows right on the bed. Very noisy also. Refrigerator didn’t work. No overhead lights. Hot water at breakfast not hot. No fruit available. Would not recommend.
Stayed 1 night in Jan 2024
Response from Molly B. on 8 Jan 2024
Thank you for your feedback from your stay with us. We strive for every guest to enjoy their stay and we apologize for falling short. Your feedback has been shared with our team in order to prevent this from happening in the future and we hope you give us another chance next time your travels bring you back to the area,

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
The room was beautiful. Everything was so neat and clean. The bed was a little uncomfortable though. Also, I think the breakfast should be served a bit later. Since i had trouble sleeping i had to sleep in later in the morning so i missed out on breakfast. Total bummer.
Stayed 2 nights in Dec 2023
Response from Molly B. on 1 Jan 2024
Thank you for your feedback from your stay with us! We have shared your comments with our staff in hopes to better serve you and others next time. We hope you choose to stay with us again!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, quiet alternative. Lots of families at breakfast with cute young kids. Fun
Stayed 1 night in Dec 2023
Response from Molly B. on 31 Dec 2023
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay! We hope to see you again next time your travels bring you back to the area!

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Molly B. on 26 Dec 2023
Thank you for your feedback from your stay with and we apologize for missing the mark. We hope you give us another chance next time your travels bring you to the area.

10/10 Excellent

CAROLYN, CROSS LANES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Molly B. on 26 Dec 2023
Thank you for your feedback from your stay with and we are so glad you enjoyed your stay! We hope you stay with us again next time your travels bring you to the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Molly B. on 22 Nov 2023
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay. We hope to see you again next time your travels bring you to the area.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to a handful of restaurants. Room was clean and the AC worked well. Breakfast options were plentiful and our choice was delicious. My only knock was that when checking in was we were not offered the complimentary water bottle as other guests.
Stayed 1 night in Oct 2023
Response from Molly B. on 26 Oct 2023
Thank you for your feedback from your stay with us! I have shared your comments with our staff to better the experience in the future. We hope to see you again next time your travels bring you back to the area!

10/10 Excellent

John, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Molly B. on 23 Oct 2023
Thank you for your feedback from your stay with us! We hope to see you again!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Molly B. on 23 Oct 2023
Thank you for your feedback from your stay with us! We hope to see you again!

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access
Stayed 3 nights in Oct 2023
Response from Molly B. on 17 Oct 2023
Thank you for your feedback from your stay with us! We hope to see you again next time your travels bring you to the area.

6/10 Okay

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was a little out dated. The hotel itself was not clean the trash in the hallway was there when I checked in and still there when I checked out.
Stayed 1 night in Oct 2023
Response from Molly B. on 7 Oct 2023
Thank you for your honest feedback from your stay with us. We deeply apologize for the issues you experienced during your stay and have shared them with our team to ensure this was an isolated instance. We hope you give us another chance next time your travels bring you back to the area.

10/10 Excellent

AVNER

Stayed 3 nights in Sep 2023
Response from Molly B. on 6 Oct 2023
Thank you for your feedback! We hope you stay with us again next time your travels bring you back to Pittsburgh!

10/10 Excellent

William

Stayed 1 night in Oct 2023
Response from Molly B. on 25 Oct 2023
Thank you for your feedback from your stay with us! We hope to see you again soon!

8/10 Good

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pull out beds are not made for sleeping
Everything was great except the pull out bed. Why do hotels continue to use this as an option for sleeping when they are notoriously uncomfortable. The furniture industry had come around with foam mattress options.
Stayed 1 night in Sep 2023
Response from Molly B. on 22 Sept 2023
Thank you for your honest feedback from your stay with us. We apologize for the sofa beds and will be replacing them hopefully with a more comfortable option when we renovate. We hope to see you again next time your travels bring you to the area!

10/10 Excellent

donald

Stayed 1 night in Sep 2023
Response from Molly B. on 22 Sept 2023
Thank you for your feedback! We hope you stay with us again next time your travels bring you back to Pittsburgh!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Breakfast was plentiful
Stayed 1 night in Sep 2023
Response from Molly B. on 20 Sept 2023
Thank you for your feedback! We hope you stay with us again next time your travels bring you back to Pittsburgh!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Sep 2023
Response from Molly B. on 19 Sept 2023
Thank you for your feedback! We hope you stay with us again next time your travels bring you back to Pittsburgh!

10/10 Excellent

Tia

Stayed 1 night in Sep 2023
Response from Molly B. on 18 Sept 2023
Thank you for your feedback! We are so glad you enjoyed your stay! We hope to see you again next time your travels bring you back to the area!

8/10 Good

James, Sparta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I needed to be.
Stayed 1 night in Sep 2023
Response from Molly B. on 13 Sept 2023
Thank you for your feedback and we're so glad you enjoyed your stay. We hope to see you again next time!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Molly B. on 5 Sept 2023
Thank you for your feedback and we are so glad to hear you enjoyed your stay! We hope to see you again next time your travels bring you back to the area!

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Molly B on 31 Aug 2023
Thank you for your feedback! We are so glad you enjoyed your stay and hope to see you again next time your travels bring you back to Pittsburgh!

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting for shaving wasn't very good. It would have been nice if they had more than one waste basket. It also would have been nice if it had two TV's, one in the bed area and another in the office area so if one person wanted to go to bed the other person could watch TV in the office area which would be less distracting to the one trying to sleep.
Stayed 2 nights in Aug 2023
Response from Molly B. on 31 Aug 2023
Thank you for your feedback! We have shared your concerns with our team and hope to see you again next time your travels bring you back to Pittsburgh!

8/10 Good

BRANDON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good trip. Women at the front desk were amazing and very helpful. Tried to check out and had to call the front desk while standing at the front desk because the male attendant was somewhere asleep. Wasn’t thrilled about this
Stayed 2 nights in Aug 2023
Response from Molly B. on 28 Aug 2023
Thank you for your feedback! We will address the issue with the desk staff but we are happy you enjoyed your stay. We hope you choose to stay with us again!

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Molly B. on 23 Aug 2023
Thank you for your feedback. We hope you give us another try next time your travels bring you back to the area and we can give you the stay you deserve and enjoy.

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Molly B. on 22 Aug 2023
Thank you for your feedback from your stay with us! We are so glad you enjoyed your stay, and we hope to see you again next time your travels bring you back to Pittsburgh!

8/10 Good

Michael L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Molly B. on 16 Aug 2023
Thank you for your feedback! We are so glad you enjoyed your stay with us! We hope to see you again next time your travels bring you back to the area.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Molly B. on 15 Aug 2023
Thank you for your feedback! We are so glad you enjoyed your stay with us! We hope to see you again next time your travels bring you back to the area.

6/10 Okay

Tammy

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Needs updating breakfast was subpar and cold all the shops around closed early
Stayed 2 nights in Aug 2023
Response from Molly B. on 9 Aug 2023
Thank you for your feedback. We have shared it with our team and hope you give us another chance next time your travels bring you back to the area.

8/10 Good

Laura

Stayed 1 night in Aug 2023
Response from Molly B. on 31 Aug 2023
Thank you for your feedback! We are so glad you enjoyed your stay and hope to see you again next time your travels bring you back to Pittsburgh!

2/10 Terrible

Abhinav

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 3 nights and no house keeping was done.. the name says mariott but it didn't have the standards of the mariott..very low quality breakfast...Very disappointed with the stay
Response from Molly B. on 8 Aug 2023
Thank you for your feedback. Marriott policy for stayover cleanings is a standard refresh every other day. We apologize if we did not meet your expectations. I shared your response with my housekeeping and breakfast teams to ensure this was an isolated event moving forward.We thank you for staying with us and hope you give us another chance next time you're in the area.

10/10 Excellent

Iris

Stayed 1 night in Jul 2023
Response from Molly B. on 7 Aug 2023
Thank you for your feedback from your stay with us. We are so glad you enjoyed your stay! We hope to see you again next time your travels bring you back to the area.

10/10 Excellent

Mikki

Stayed 1 night in Jul 2023
Response from Molly B. on 14 Aug 2023
Thank you for your feedback! We hope you stay with us again next time your travels bring you back to the area!

10/10 Excellent

Tamarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Molly B. on 17 Jul 2023
Thank you for your feedback from your stay with us! We're so glad you enjoyed it and hope to see you again next time your travels bring you back to Pittsburgh!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Molly B. on 17 Jul 2023
Thank you for your feedback from your stay with us! We're so glad you enjoyed it and hope to see you again next time your travels bring you back to Pittsburgh!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk agent was warm, friendly and informative!
Stayed 1 night in Jul 2023
Response from Molly B. on 17 Jul 2023
Thank you for your feedback from your stay with us! We're so glad you enjoyed it and hope to see you again next time your travels bring you back to Pittsburgh!

4/10 Poor

A.

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Molly B. on 5 Jul 2023
Thank you for your feedback. It has been shared with our team. We hope you give us another chance next time your travels bring you back to Pittsburgh.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Molly B. on 8 Jun 2023
Thank you for your review and we are so glad you enjoyed your stay! We hope to see you again next time your travels bring you to the area!

8/10 Good

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Molly B. on 8 Jun 2023
Thank you for your review and we are so glad you enjoyed your stay! We hope to see you again next time your travels bring you to the area!

10/10 Excellent

Joseph Deak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and well cared for. The staff was friendly and very helpful. It’s a little difficult to get to and from the turnpike other than that I would highly recommend
Stayed 2 nights in Apr 2023
Response from Front Desk on 5 May 2023
Hello,Thank you for taking the time to provide feedback on your recent stay. We appreciate your business and hope you have a great weekend!