Ratings based on 892 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom SW USA

Walking distance to shops,easy to find

Posted 23-Nov-2014
Pros: Very native decor,nice staff
Cons: As I mentioned above.
Location: Shopping,sightseeing
I like the decor,native,southwestern but needs update,esp.the carpet.Staff are nice & accommodating.There was snow when we arrived & since it takes a while before the whole room gets warm,it was nice that a maintenance guy was sent by the front desk immediately brought us a space heater to keep us warm while waiting for the centralized heater to warm up the whole room. Room is clean,but furnitures & TV outdated ,towels are fluffy,not absorbent,leaves stuff on your skin.top bed sheet is rough & itchy to the skin. Internet very slow & gets disconnected most of the time while you are using it. I think once they update the place it will be very nice bec. Of the location & the surroundings-lots of Noel fir pine trees,beautiful,spacious ground.
2 out of 5
by A verified travellerfrom San Diego

Convenient location, but...

Posted 20-Nov-2014
Old hotel in need of major renovations. Bathroom tile had mildew, toilet was stopped up before I ever used it! Worn carpet, walls dirty and in need of paint. Advertised "free wireless available all rooms", no wireless signal available in the building in which my room was located.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Albuquerque

Family Trip with the Fur Kids

Posted 13-Nov-2014
Pros: Location, Price, Size of Room, and made to order breakfast.
Cons: Snobby Clientel
We live in Albuquerque, so Taos is a short trip. We went to get away with our dogs and to visit The Taos Mesa Brewery for a concert perfomed by our local friends. Check in was fast and they gave us a large comfortable room. The hotel is a lovely portrayal of New Mexico life. The Retro feel is what we love and can't believe there are such snobs to rate this quaint place only a 2.5 out of 5. Price was one of the lowest available in the area with a central Taos location. The breakfast that was included would have cost $7-10 elsewhere, Pancakes w/ bacon and endless cup of coffee with a lovely view of their landscaping! Even in a beautiful little courtyard they were burning Pinon and making the grounds fragrant and YES very New Mexico! Were the fixtures older? Yes. Was the TV vintage tube style? Yes. But, the space was clean and comfortable. We have stayed at The Kachina many times that we have stayed in Taos and will stay there many more as we continue to absorb the wonders of Northern New Mexico! 5 STARS! This place is TAOS and NORTHERN NEW MEXICO!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2014
Location: Very near Taos Pueblo and easy walking distance to galleries and restaurants.
Helpful staff, good location, hot breakfast, pleasant environment.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Nov-2014
The breakfast was highly disappointing and the electricity was a little scary but other than that the stay was very pleasant.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Colorado

Lobby coffee

Posted 04-Nov-2014
Hotel advertises coffee in lobby but hours are only 7am-10:30 am. Hot breakfast was tasty but child-size portion.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gulnare, Colorado

Posted 03-Nov-2014
Pros: Close to town, lovely grounds, and helpful staff.
Cons: A remodel would bring a fresh look. However, remodeling is going on, it just hasn't reached all the units.
Location: Taos is a lovely area and the people are wonderful. Very laid back and interesting area.
This hotel is a gem. The staff is wonderful, the rooms comfortable, the grounds are beautiful, and the price is right.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lemon Grove, Ca.

Close to our sister's home in Taos.

Posted 23-Oct-2014
Pros: Walking distance to the plaza.
Cons: Too bad the restaurant is now closed and opened to a limited breakfast menu. However with the many restaurants in town, we were OK with it.
Location: Shopping at the plaza, neighboring shops and studios.
This hotel is quaint, rustic and comfortable. Unlike our stay at Motel 6 in Winslow, Ariz.
2 out of 5
by A verified traveller

Posted 21-Oct-2014
Housekeeping terrible. Facility in disrepair. Helfpul waitress named 'Angel' at the restaurant for breakfast.
2 out of 5
by A verified travellerfrom Kansas

Old, Rundown, and Dirty

Posted 20-Oct-2014
Old , rundown outdated and dirty! The bathtub had scum you could have written your name in. It had worn green carpeting that was also very dirty. Would not stay here again!