Ratings based on 1,079 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from albuquerque

Old hotel needs remodel

Posted 26-Jul-2015
Pros: Buildings have not been maintained
Cons: Needs a complete remodel
Location: Hike and ski
The room was reasonably clean but the hallways and exterior were scary
4 out of 5
Recommended
for Couples
by A verified traveller from san pedro, nm

Close to the concert venue

Posted 16-Jul-2015
Pros: Lots of green and a gentle old fashioned experience.
Cons: The breakfast.
Location: Easy walk to Taos plaza and the town
An older hotel with character. Enjoyed the pool. The breakfast was not so great ( I ordered the western omelette on the menu -it was not available, then ordered scrambled eggs without sausage . the order came with sausage, however the staff were helpful and wanted to please.
2 out of 5
by A verified traveller from Albuquerque, NM

Disappointing

Posted 15-Jul-2015
Pros: Close to Taos Pueblo, Pow Wow Grounds and Plaza
Cons: Provide more towels and clean the grounds.
Location: Taos Pueblo, Taos Pow Wow, Taos Plaza
Kachina Lodge Resort Hotel feels like a motel. We booked two queen beds for four adults and had only two towels. When we alerted the front desk, they did not bring more towels. Clerk called after 9 PM and said we must come to the front desk for towels. The sidewalk in front of the room was dirty. Breakfast was disappointing as well, because many items were unavailable. Will not return to this hotel.
3 out of 5
by A verified traveller

Posted 06-Jul-2015
The extra cost for more than 2 guest per room must be to cover breakfast which we skipped the second day since we were the first to arrive on the first day and our food was cold. I would choose to stay else where next time. In addition, I booked this hotel since it had a hot tub but the hot tub was not in service when we were there.
1 out of 5
by A verified traveller from C

Good location but wouldn't stay here again!

Posted 24-Jun-2015
Beware of bargains! There is a good reason it was cheap! Not enough towles for all 3 of us. Asked for more but they never had any! Bugs in the room. Terrible TV. Beds not comfortable. Only positive was a heated pool.
2 out of 5
by A verified traveller from Colorado

Disappointing

Posted 11-Jun-2015
Pros: Nicely kept grounds, spacious rooms.
Cons: Rooms clean but run down - whole facility needs a deep cleaning and some updating.
Location: Lots to do within walking distance - great food and shopping in and near the Plaza.
The rooms were old and somewhat run down but clean enough. We chose this hotel because of the on-site lounge and restaurant - turns out the lounge is closed indefinitely and the cafe is only open for breakfast. The facility is showing its age but the grounds are nicely kept. Staff was friendly and helpful; we just felt the cost was high for what you get. Also know this hotel used to be part of the Best Western franchise and no longer is - for whatever that's worth.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Nice place. Well situated a few blocks from the plaza and next door to the Ale House.
3 out of 5
Recommended
for Everyone
by A verified traveller from Albuquerque

walking distance to the town plaza

Posted 19-May-2015
Cons: improve wifi coverage
nice hotel however some rooms/area dont have wifi coverage.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-May-2015
Pros: See above
Location: Walking distance to wonderful downtown Taos.
Nice, older, comfortable, well-equipped motel with beautiful Native American décor in lobby, restaurant, etc. Pleasant, efficient staff. Sit-down breakfast included in very reasonable price. Would definitely stay there again.
2 out of 5
by A verified traveller

close the front door!

Posted 08-May-2015
no upkeep on the facilities, it gets more run down every year. problems to numerous to mention.