Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
73% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by windrider883 from Texas

Traveling

Posted 20-Apr-2014
Staff was great and friendly. Breakfast selection was great, food was good. Room was ok bathroom bath tub was worn and needs replaced. There Was no hot water in am for bath/shower. Price was good for area. Good hotel with some updates would be a great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 16-Apr-2014
Pros: Friendly staff
Nice hotel for the price in a great town. Probably would stay there again
2 out of 5
by Romeros from San Luis Valley

The room was not worth the cost.

Posted 15-Apr-2014
Pros: Nice waitress at coffee house. Plenty of high quality towels.
Cons: It is very rundown. Needs lots of work It's been a few years that we stayed there,.. was very different then.
Location: Meals, shopping and casino.
Room was extremely hot. The heat could not be controlled with the thermostat. Had to run the air-conditioner!!! Free breakfast was not what we expected. The waitress was nice though. The coffee house was cold during breakfast...so breakfast was cold. It was odd that a lower room rate was offered immediately after initial booking was complete.
3 out of 5
Recommended
for Everyone
by A verified traveller

Friendly hotel close to the plaza

Posted 14-Apr-2014
Cons: Upgrade your rooms, and put in a ice machine or two that work
Location: Good location on the right side of town!
The hotel staff was friendly and accommodating they let us check in early and check out late due to our work schedule. The rooms were clean but they were antiquated and the TV worked poorly. The breakfast was decent and the service was good. I wood stay here again but I would not pay much more than $50.00 a night.
4 out of 5
Recommended
for Everyone
by NFDa from Denver, CO

Comfortable and adequate

Posted 01-Apr-2014
Pros: Good location for shopping, restaurants, museum and scenic tours.
Cons: noise proof ceilings
Location: travel guides are very adequate
Good location for shopping, restaurants, museum and scenic tours.
1 out of 5
by A verified traveller from albuquerque

Really really bad conditions unconfortable bed

Posted 01-Apr-2014
Horrible bed horrible breakfast not paper in the loby bathroom dirty hotel they need update the online pic rooms are so bad really bad smells in there also yuck never again
3 out of 5
Recommended
for Everyone
by zipitee

Good value

Posted 29-Mar-2014
Good value. Within walking distance to plaza. Not to far from skiing. Good Resturants close by. Good size room
1 out of 5
by A verified traveller

Kachina Lodge

Posted 16-Mar-2014
Pros: Nothing
Cons: Everything
Room smelled and was dirty. No hot water in shower. Sheets were clean but mattress and pillow will lumpy. Could not afford to book another room somewhere else. Hotel staff did not tell me about complimentary breakfast. I found out by accident on second morning. Ordered and left after waiting almost 1 hour. Never even received water. They didn't have iced tea and had only 1 waitress for entire restaurant.
3 out of 5
Recommended
for Other
by pam from oklahoma

Easy to find

Posted 09-Mar-2014
Pros: Location was walking distance to many restaurants, shops.
Cons: Needs a remodel.
Location: Dining, shopping.
Hotel is convenient for skiers. There are 2 shuttles to the slopes that stop here for only $2 round trip. Hotel needs an update & the restaurant is only open for breakfast with a very limited menu. Lounge was closed.
4 out of 5
Recommended
for Everyone
by Bill from Fairbanks, AK

Excellent value

Posted 06-Mar-2014
Pros: Nice size room and good breakfast
Location: Excellent location for skiing at Taos and Angel Fire
Full breakfast included in hotel restaurant. Public areas are interesting with many native art displays.