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Reviews of Chateau Resort & Conference Center

3 out of 5
Chateau Resort & Conference Center
475 Camelback Road, Tannersville, PA

Reviews

6.8
Rating 10 - Excellent. 247 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 227 out of 1001 reviews" "
Rating 4 - Poor. 156 out of 1001 reviews" "
Rating 2 - Terrible. 112 out of 1001 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Nicholas

Liked: Staff & service, property conditions & facilities
Lovation
Stayed 2 nights in Apr 2024

6/10 Okay

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was clean and the staff were nice. The only thing was everything was old. The place needs renovation
Stayed 2 nights in Apr 2024

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities
Rundown & filthy
Stayed 1 night in Apr 2024

8/10 Good

Eliseo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is strategic if you're going to Camelback Resort and nearby attractions like the Big Poconos State Park.
Stayed 2 nights in Mar 2024

6/10 Okay

ROSE

Travelled with partner
Liked: Cleanliness, staff & service
We didn’t like that breakfast wasn’t complimentary, you have to pay for it. Hotel needs to be upgraded. The location was beautiful would look great in the summer. The guy at front desk was nice and so was our waitress. We would stay here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Clean, comfortable beds, parking and convenient amenities on site. Totally recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place love the lady at the front desk!!!
Stayed 1 night in Mar 2024

10/10 Excellent

DEE

Travelled with family
Beautiful view. especially for the price it was worth it
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view and very clean. Just wish it had microwaves in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very clean. Just wish it had a microwave in the room.
Stayed 1 night in Mar 2024

4/10 Poor

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is extremely worn down.
Stayed 2 nights in Mar 2024

6/10 Okay

Joshua

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2024

6/10 Okay

Elisabeth

Travelled with partner
Close proximity to the slopes but very outdated hotel.
Stayed 1 night in Feb 2024

8/10 Good

Taisiya

Liked: Cleanliness, staff & service
It's good location for skiing
Stayed 3 nights in Feb 2024

8/10 Good

Brian

Travelled with family and small children
Liked: Staff & service
We liked the closeness to Camelback ski area. The front staff was very helpful with additional towels, hangers and a rollaway bed. We noted that our shower curtain rod was in need of repair. We had grandsons and they loved the indoor pool. They do have a nice gym withe weights and other exercise equipment. We would come again.
Stayed 2 nights in Feb 2024

6/10 Okay

Regina

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property felt homey when we entered with a beautiful view and fireplace. The view of the snow covered hills at camelback from our room were exquisite. We brought our 3 year old grandson with hopes that we would use the indoor pool. Upon entering the room, it was very cold and so was the water. We mentioned this to the front desk and they claim that is was 70 degrees. I:t was absolutely too cold to swim in a room that is 70 degrees in February, so we were unable to use the pool. There were not guests using the pool in the 2 days that we were there, and there were plenty of children around. Wake up management and contact a reputable heating mechanic.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place, polite staff, beautiful view to mountain and lake with Swan. Room is comfortable. At the reception, the girl from Jamaica was attentive and sweet to us, she helped us to get early check in and upgrade of room. So sorry, no more Jacuzzi in this hotel 😢
Stayed 3 nights in Feb 2024

6/10 Okay

Kris

Travelled with family and small children
Liked: Cleanliness, staff & service
Very dated floor and smelly. Our room smelled, remote for the TV didn’t work and the top comforters look like they’ve never been washed since 1980. Room was clean for the most part. Stayed here out of convenience for one night.
Stayed 1 night in Feb 2024

4/10 Poor

Claudia

Travelled with pets, Travelled with partner
Liked: Staff & service
The location was great. But they wouldn’t let us stay in the suite we booked because it wasn’t pet friendly. The rooms are outdated and ugly. Honestly not worth it unless you are simply sleeping there.
Stayed 2 nights in Feb 2024

8/10 Good

Roberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's very convenient for skiing
Stayed 2 nights in Feb 2024

8/10 Good

Lorianne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

David, Pleasant Gap

Travelled with partner
Disliked: Property conditions & facilities
My girlfriend and I wanted to have a romantic weekend getaway and decided to stay here because of the view and we wanted a place with an indoor pool. Overall we had a good time and would stay here again. However, we had an issue with the elevator being really slow and we also attempted to play air hockey and other stuff in the game room but the game room is a disaster because most of the games are broken, and you have to get tokens rather than being able to use actual quarters. The sauna was broken as well. So some things at this hotel clearly need maintenance, but overall it's a relatively affordable place with character that's in an area with lots of stuff to do.
Stayed 2 nights in Feb 2024

8/10 Good

Jacquelyn M

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Zachary

Liked: Staff & service, property conditions & facilities
Convenient location with a lot of this to do.
Stayed 1 night in Feb 2024

4/10 Poor

Jarrad

Travelled with family, Travelled with family and small children
Liked: Staff & service
The room wasn’t ready the window was wide open. They did switch us to another room and that room the shower drain was clogged
Stayed 1 night in Feb 2024

8/10 Good

Ferdinand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a decent hotel. It's a little old and in need of some renovations. The room was clean and comfortable. The staff was friendly.
Stayed 1 night in Feb 2024

4/10 Poor

Milena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the room itself was tidy, it was impossible to overlook these glaring flaws, which detracted significantly from the overall experience. The lack of attention to maintenance and cleanliness was disappointing, to say the least. Despite these challenges, I must commend the staff for their professionalism and willingness to assist. They remained attentive to my needs and addressed my concerns promptly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very accommodating. Friendly staff and cozy stay, hotel restaurant has a great view of the ski resort. Would gladly stay again
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A lot of dead bugs not cleaned out of areas like the air conditioner and bathroom floor
Stayed 2 nights in Feb 2024

8/10 Good

Sandra

Need upgraded
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
This property was clean and the staff was very nice. However, it is dated. We were in town for a ski weekend, so we were looking for convenience and a place to sleep. Price was reasonable and food was good.
Stayed 2 nights in Jan 2024

10/10 Excellent

artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great atmosphere
Stayed 1 night in Jan 2024

10/10 Excellent

kristyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location are so friendly and welcoming. Very convenient to Camelback mountain for a quick easy stay.
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
place is amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2024

8/10 Good

Brad

Liked: Staff & service
Disliked: Property conditions & facilities
Quick and early check in
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My visit was good but the rooms need to be updated they are old. Our phone in room and light next to bed was not plugged in and we had no way of doing this. The outlets have to much play so a little afraid to use. The heater in room sounded like it was going to quit thankfully it didn’t.
Stayed 2 nights in Jan 2024

4/10 Poor

Maria, Rochester

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures online were a bit deceiving. Run down hotel, needs major upgrades and renovations.
Stayed 2 nights in Jan 2024

2/10 Terrible

thomas

Disliked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

derya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Benjamin

Travelled with family and small children
The loft rooms were nice. The price is right and the ski resort is walkable
Stayed 1 night in Jan 2024

8/10 Good

Candice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property great location. The property just needs some upgrades and a deep clean.
Stayed 2 nights in Dec 2023

6/10 Okay

CARLOS

Stayed 1 night in Jan 2024

8/10 Good

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Pete the bsrtender/waiter was very accommodating and certainly made our stay most pleasurable.
Stayed 5 nights in Dec 2023

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2023

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel for few days
The hotel needs some update/renovations for the rooms. The carpets are super old and the air conditioning is old and noisy.
Stayed 3 nights in Dec 2023