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Reviews of El Minzah Hotel

5 out of 5
El Minzah Hotel
85 Rue De La Liberte, Tangier

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 342 reviews" "
Rating 8 - Good. 99 out of 342 reviews" "
Rating 6 - Okay. 36 out of 342 reviews" "
Rating 4 - Poor. 8 out of 342 reviews" "
Rating 2 - Terrible. 9 out of 342 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est le luxe à part entière!
Stayed 1 night in Mar 2024

10/10 Excellent

Christian, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at El Minzah. Clean rooms and friendly staff. Excellent location for walking and exploring the sights. The gym is a little bit run down but functional. Highly recommend.
Stayed 2 nights in Feb 2024

6/10 Okay

Aamir

Liked: Staff & service
Disliked: Property conditions & facilities
They are very good, but the rooms and air is old. They need to improve now, because its not matter how long you are there, what matters how well your property is.
Stayed 1 night in Jan 2024

8/10 Good

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Taib

Travelled with partner
Stayed 1 night in Jan 2024

8/10 Good

Alba, MEXICO CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice historic building in a great location. Breakfast is great and the diner with the live music is fantastic! The elevator configuration is a disaster, so either you’re too patient or you end up taking the stairs like we did everytime.
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Travelled with family
Love the El Minzah!
What a wonderful experience! A beautiful old hotel with exceptional staff. Everyone we encountered was a delight. I can’t wait to go back
Stayed 2 nights in Dec 2023

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space with excellent customer service. The best hotel I stayed in while in Morocco. I would happily return.
Stayed 1 night in Nov 2023

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was rated as 5* It is not. Its old and needs modernising. It was clean, but we had to ask twice for towels when we arrived. The toiletries would be good for the older gentleman. The staff do not understand simple English. The rooms are very noisy.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, with super friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Lyn, OCEANSIDE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in town, near to cafes, shops and the Old Medina. Historic property with great ambiance. Great room with a lovely view of the Bay and Spain. Extremely good breakfast! Very copious, with a variety of hot dishes. Lunch service in the Bar was not up to standard. The lock on our room door was broken and the door made a terrible noise when opening. Housekeeping / maintenance staff were oblivious to the problem so it was not repaired during our stay.
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Once grand
We selected El Minzah as a nice hotel with multi-lingual staff to ease any concerns about communication when making travel arrangements and help during our visit. We checked in and were told our room was upgraded to a suite- great! The room had a welcome platter of fruit and sweets- and the room was huge and looked nice. It was quickly clear just how little English the staff spoke. The hotel was once grand, but now is really dated. Beds and linens were comfortable, but odd things happened. They took the bathrobes and glasses away and didn’t replace them. Staff didn’t understand my repeated requests. They stopped leaving us a complimentary bottle of water after day 2 insisting that we have to pay. The bidet leaked water all over the floor that the staff didn’t mop up. The bar was listed as a great place to have a drink- but that was hit and miss as well. The wine room dinner was surprisingly good, but again, the room looks like it has been gathering dust for years and needs an update.
Stayed 3 nights in Nov 2023

4/10 Poor

Emad

Travelled with group
Disliked: Amenities, property conditions & facilities
Property is old and needs renovation by all means. Bathroom wash handles were broken, toilet was abused Spa is dirty and no amenities Very bad experience Will not repeat
Stayed 2 nights in Nov 2023

6/10 Okay

Fathi

Stayed 2 nights in Nov 2023

10/10 Excellent

Kye-Hyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly the nicest hotel we've ever stayed in with the incredible harbor views, great restaurant onsite, and fantastic staff. It also boasts wonderful amenities like an indoor pool, currency exchange, and of course, Caids Bar which was the inspiration for Rick's American Café in Casablanca. It is located directly across the street from the French embassy and the medina and Grand Socco are a quarter mile walk away. We will definitely be staying here again.
Stayed 4 nights in Oct 2023

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at the lobby and the restaurant were very nice and helpful. In particukar the concierge, he went out of his way and helped us find an excellent local guide.
Stayed 1 night in Oct 2023

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECTLY LOCATED TO THE MEDINA AND OTHER SHOPPING
Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Love the Minzah
The most iconic hotel in Tangier, it’s been there for many years and it has the soul of Tangier. Great service, great spa and overall a very nice stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself has an old world charm and whilst a bit tired in areas it doesn’t detract from the stay. The room staff were a delight, very friendly and helpful and should be recognized. When bringing some items around the hotel to the attention of reception they were very responsive and auctioned things immediately. The main feedback is the lack of plant based options at the restaurants and the lack of attention by the F&B staff. No one was looking to see if they could provide service to the customer, eyes were averted and very slow to respond. They just need training. We would return.

10/10 Excellent

Ashley

Stayed 1 night in Oct 2023

8/10 Good

Mohammed

Stayed 8 nights in Sep 2023

10/10 Excellent

Declan

Liked: Property conditions & facilities, room comfort
Top quality hotel
Top quality hotel in every respect. Excellent facilties, room quality top drawer and wonderful staff. Can't think of enough good things to say. The location is also excellent - right in the middle of all the local shops, street vendors and night life
Bedrooms
Patio
Bathroom
Stayed 2 nights in Sep 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Its an old hotel that would have been fabulous in its day. Great position for exploring the Souk. Has a pool.
Stayed 3 nights in Sep 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff the gardens, pool it was a oasis is in the center of Tangiers .The dinner and show were excellent we felt very comfortable and safe .
Stayed 3 nights in Sep 2023

8/10 Good

Ailsa

Stayed 1 night in Sep 2023

6/10 Okay

Eric

Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location- can’t beat it, parking is great. The man at the parking gate was really helpful. Lovely pool.
Stayed 1 night in Sep 2023

8/10 Good

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Abraham

Stayed 1 night in Aug 2023

10/10 Excellent

Abraham

Business traveller
Liked: Staff & service
Nice hotel
The beds are very hard and small like cigarette
Stayed 2 nights in Aug 2023

8/10 Good

Larisa

Stayed 2 nights in Aug 2023

6/10 Okay

Hajar

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Housekeeping wasn’t really meeting the hotel standards
Stayed 4 nights in Jul 2023

10/10 Excellent

Sam

Stayed 1 night in Jul 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Bibi

Stayed 1 night in Jul 2023

8/10 Good

Bibi

Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here when in Tangier!
Great hotel - excellent location, solid gym, lovely pool, wonderful staff. They call it the best hotel in Tangier for a reason.
Stayed 1 night in Jun 2023

8/10 Good

Nisrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Former grand hotel now a little faded. The service at reception Was great and very helpful but let down by the slow service at the bar where the waiters were absent for large periods despite not being that busy. glasses and dishes piled up behind the bar were also not a good look. Hotel is handily situated near the Medina so easy to explore that area.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very elegant. It seemed like we stepped back in time to an earlier era. The pool was wonderful, the breakfast amazing. The property was is pristine condition. El Minzah is the best place to stay in Tangier.
Stayed 1 night in Jun 2023

4/10 Poor

Kamal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location of hotel is great. Also has parking if you are lucky. unfortunately the service you receive lacks that of a 5 star. check in was okay. prior to checking in emailed like 3/4 times with original booking and subsequent email to ensure rooms are okay and cot is provided. none of these emails were responded too until we actually checked out. complete joke. we were placed on the 3rd floor 3 adults 2 kids 4 and 2. soon after lift broke down and only way to get up and down was to use the stairs. it is okay but not easy carrying luggage and kids. said it would be fixed in 10 minutes to come back 2 hours later and still not repaired. it was the only lift accessible for guests in the hotel. we were also checking out at 5am due to needing to catch an early flight. in the hotel it said breakfast was from 7am, but as we walked out we saw that the breakfast area was prepared and therefore missed out on breakfast. hotel staff could have informed us that breakfast at 5am would be possible. sadly the hospitality was not like the hospitality I have received travelling around the rest of Morocco and it was very much centred around getting money from the guest. location was good but would not stay here again even thought it has parking. it supposedly had a business centre which is like a side room, I asked to use to computer to do a few things and check in for my flight. I was advised to just email the booking to their email and they would print it. no access to a computer.
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ,very convenient and close to everything.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. Breakfast was terrific and served with a view. The room was spectacular with a terrace facing the sea. Extraordinary!
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert J

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and made us feel like we were in old world hollywood from the 1940's and 50's.
Stayed 4 nights in Jun 2023

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic property and I am glad to have stayed here. One issue however, I did not have TV or Internet in my room. I spoke to the staff 3x about this and the told me to go to my room and they’ll have a “tech guy” come right up. Said “tech guy” never arrived. At about 10:30 pm I came to my senses and understood one would never show. I realize, I am in Tangier and there is plenty to do and see w/o these things. That said I have family with health issues back home and needed to be in contact. I would have given this hotel a perfect score had these issues been resolved.
Stayed 1 night in Jun 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect blend of traditional and modern
Stayed 2 nights in Jun 2023