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Reviews of Powerhouse Hotel Tamworth by Rydges

4.5 out of 5
Powerhouse Hotel Tamworth by Rydges
248 Armidale Road, Tamworth, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 497 out of 709 reviews" "
Rating 8 - Good. 174 out of 709 reviews" "
Rating 6 - Okay. 29 out of 709 reviews" "
Rating 4 - Poor. 6 out of 709 reviews" "
Rating 2 - Terrible. 3 out of 709 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with everything needed for a short or long stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Prue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a 2-bedroom kitchen apartment for 4 nights. It was very nicely fitted out and the staff were all very helpful.
Stayed 4 nights in Dec 2023

8/10 Good

Adrian

Stayed 1 night in Jan 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding property, beautifully appointed and maintained. A truly five star hotel in the middle of the country. The styling, attention to detail, cleanliness, options for dining, comfort and quality of accommodation are a credit to the staff and Management of the Powerhouse. Having stayed in the finest chain hotels worldwide, it’s so surprising to me that this hotel is in my top five and only one of two outside a capital city. Well done to the Powerhouse Tamworth. Outstanding quality and value with effortless, friendly and professional service. Cannot fault this property (which is a first for me in thirty years of travel). The apartments are superb in every way as a tip for room choice.
Stayed 1 night in Dec 2023

10/10 Excellent

ANGUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Amenities
Well appointed rooms with all the amenities. 24hr check in Comfortable beds and pillows with aircon and fans for temperature control. Meals at the restaurant were amazing and room service food was of equal quality. The only issue we had was no parking on site one night due to a wedding in the function room. We had to park on the road which was not acceptable with such a high room rate $$
Stayed 1 night in Nov 2023

10/10 Excellent

Gavin

Stayed 1 night in Nov 2023

8/10 Good

Jullianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, room comfort
All expectations met and more
It was exactly what I expected from a property managed by Rydges. Friendly, helpful staff! Accommodation in great condition. An excellent restaurant!
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay. Great staff, great food & lovely vibe. Our room was beautifully furnished & very comfortable. Thank you for making our time in Tamworth so enjoyable.
Stayed 1 night in Nov 2023
Response from Daine Cooper on 12 Nov 2023
Thank you for the fantastic review Stephen! We are delighted to hear that your stay was comfortable.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel I have ever stayed in Definitely will be back
Stayed 1 night in Nov 2023
Response from Daine Cooper on 12 Nov 2023
Thanks for the fantastic feedback Linda, our housekeeping team will be delighted with your comments.

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern and comfortable rooms, excellent TV's with great sound.
Stayed 2 nights in Oct 2023
Response from Daine Cooper on 25 Oct 2023
Thanks for the great review!

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2023
Response from Daine Cooper on 12 Nov 2023
Thanks for the review!

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view onto the golf course
Stayed 1 night in Sep 2023
Response from Daine Cooper on 25 Oct 2023
Thanks for the review!

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Stsaff were very helpful, everything worked. quiet where I was.
Stayed 2 nights in Sep 2023
Response from Daine Cooper on 19 Sept 2023
Thanks for the wonderful review! We are delighted that the staff were very helpful and enriched your stay with us! See you again soon!

10/10 Excellent

Camilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy at 7am
Stayed 1 night in Aug 2023
Response from Daine Cooper on 25 Aug 2023
Thank you for the wonderful rating and feedback. We do apologise for any inconvenience due to early noise. We will investigate any particular cause. We look forward to seeing you again soon!

10/10 Excellent

Scott

Stayed 1 night in Aug 2023
Response from Daine Cooper on 2 Sept 2023
Thanks for the 5 stars!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The room was great and it is one of the best hotels we have stayed at in a long time. We would highly recommend this hotel to anyone looking to stay in Tamworth.
Stayed 2 nights in Jul 2023
Response from Daine Cooper on 5 Aug 2023
Thanks for the great review Greg! We appreciate your comments and look forward to welcoming you again in the future.

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from Daine Cooper on 1 Aug 2023
Thanks for the great review!

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel to stay in Tamworth! Highly recommend! It's the best place to be in the town
Stayed 2 nights in Jul 2023
Response from Daine Cooper on 1 Aug 2023
Thank you so much for the 5 out 5 stars! We can't wait to see you again!

4/10 Poor

DUNCAN

Travelled with partner
Disliked: Property conditions & facilities
NO LIFT. STAIRS DANGEROUSLY SLIPPERY IN THE WET. CAR ENTRY & EXIT POORLY DESIGNED MAKING IN & OUT DIFFICULT. CAR PARK SPACES TOO SMALL.
Stayed 1 night in Jul 2023
Response from Daine Cooper on 5 Aug 2023
Hi Duncan, we apologise for the issues stated in your comments. We will discuss your feedback and aim to rectify any issues where possible. Thank you for your time.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was great and the bed very comfortable, a large LCD TV also made it easier, I didn't have to wear my glasses. Friendly and courteous staff.
Stayed 2 nights in Jul 2023
Response from Daine Cooper on 1 Aug 2023
Thanks for the great review Gerald! The staff will love reading your comments and we look forward to seeing you again!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Daine Cooper on 18 Jul 2023
Thanks so much Jason!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family room was the perfect fit for our family. Our children are teenagers and we all had enough room to be comfortable. The room was so clean and very comfortable. Would definitely stay here again.
Stayed 2 nights in Jul 2023
Response from Daine Cooper on 17 Jul 2023
Thanks so much Tara! We are delighted you enjoyed your stay with us at the Powerhouse!

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our beautiful, clean family room.
Stayed 3 nights in Jul 2023
Response from Daine Cooper on 17 Jul 2023
We are so pleased to hear you had such a wonderful stay! Thanks for visiting!

10/10 Excellent

sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great room modern Comfy bed Clean Friendly staff
Stayed 3 nights in Jul 2023
Response from Daine Cooper on 16 Jul 2023
Thanks so much for visiting! Hope to see you again soon!

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in tamworth
Staff were incredible. The room was exquisite. The bed was the comfiest I’ve ever slept on.
Stayed 2 nights in Jun 2023
Response from Daine Cooper on 3 Jul 2023
Hi Sean We are thrilled you had such a wonderful experience with us at the Powerhouse! Thanks so much for visiting and we can't wait to welcome you again!

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Daine Cooper on 3 Jul 2023
Thanks so much for your 5 star review!!

10/10 Excellent

Edmund

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
always a pleasure to stay at
Stayed 1 night in Jun 2023
Response from Daine Cooper on 29 Jun 2023
Thank you so much Edmund! Delighted to have you!

8/10 Good

Steven

Stayed 1 night in May 2023
Response from Daine Cooper on 2 Jun 2023
Thanks for choosing to stay with us, Steven!

2/10 Terrible

Thomas

Stayed 1 night in May 2023
Response from Daine Cooper on 16 Jun 2023
Hi Thomas, we would appreciate if we could speak to you regarding your 1 Star rating. If you were able, could you please contact the hotel to discuss your experience and ask for the Guest Services Manager, as we appreciate feedback and the opportunity to rectify any issues. Many thanks.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
This is one of the best hotels i stayed in, both for business and holidays.
Stayed 2 nights in May 2023
Response from Daine Cooper on 25 May 2023
Wow - thank you so much for your 10 out of 10, Mark! You are greatly appreciated :)

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Daine on 25 May 2023
Thanks for choosing to stay with us at the Powerhouse - come back soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Porterhouse steak cooked to perfection in the restaurant. Best I've eaten, anywhere in the world in the last 50 years.
Stayed 1 night in May 2023
Response from Daine Cooper on 14 May 2023
Wow! What a phenomenal review to receive! We are so very grateful to you for sharing your experience and spreading the word. Everything we do is carefully considered, and worked at with care and diligence - our chefs will be thrilled to be recognised! Thank you so much!

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
comfy beds sand sheets
Stayed 2 nights in May 2023
Response from Daine Cooper on 8 May 2023
We are so grateful for your review Cindy! Thanks so much for visiting us at the Powerhouse!

8/10 Good

Samantha

Stayed 2 nights in Apr 2023
Response from Daine Cooper on 29 Apr 2023
Thank you for your kind review, Samantha! We would love to welcome you back again soon!

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2023
Response from Daine Cooper on 26 Apr 2023
Thank you Chris - we are so happy you loved your time with us. Hope to see you again soon!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing the receptionist asked me when I checked in was if I would like to make a reservation for dinner, she told me nothing about the facilities that were available, didn’t give me any map or information about what was on the grounds, she was very pleasant though
Stayed 1 night in Apr 2023
Response from Daine Cooper on 26 Apr 2023
Hi Karen,Thank you for your honest feedback, this will be put forward to our team to ensure we are providing our guests with a smooth and informative check in process. Hoping we can welcome you again in the future, and all the best on your future travels.

10/10 Excellent

Leslie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2023
Response from Daine Cooper on 26 Apr 2023
Thank you so much for the 5 star review Leslie-Anne! What a delight to see, and we hope to see you again and again!

10/10 Excellent

brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there many times and loved it every time, love the food
Stayed 1 night in Apr 2023
Response from Daine Cooper on 26 Apr 2023
Thank you very much for your review Brett - on behalf of the entire Powerhouse team, we appreciate your loyalty and hope the next visit is very soon!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from Daine Cooper on 25 Apr 2023
Thank you so much Mark! We are delighted you enjoyed your visit with us at the Powerhouse Hotel!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Daine Cooper on 5 May 2023
Thank you for your 5 star review Alan! We are delighted you chose to stay with us whilst visiting Tamworth. Please come back soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Daine Cooper on 27 Mar 2023
Thank you Daniel! Please come back soon!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay.
Stayed 2 nights in Mar 2023
Response from Daine Cooper on 20 Mar 2023
Thank you Suzanne, we are so happy you enjoyed your time with us! Come back again soon!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 2 nights in Mar 2023
Response from Daine Cooper on 8 Mar 2023
Thank you Jason, we are thrilled you had a great experience with us!

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Configuration of suite suited what we needed
Stayed 2 nights in Feb 2023
Response from Daine Cooper on 15 Feb 2023
Thank you Colin, we are so please you enjoyed your stay!

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Daine Cooper on 13 Feb 2023
Amazing Adam! Thank you so much for your 10 out of 10 - we loved having you!

10/10 Excellent

Wayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Powerhouse Hotel was conveniently located on the main highway heading north out of Tamworth, yet close to the business district. The restaurant was excellent, the staff friendly and the amenities at the hotel enjoyable.
Stayed 1 night in Dec 2022
Response from Daine on 23 Jan 2023
Thank you so much for choosing us to stay on your visit to Tamworth! It makes our day when our guests leave happy, it's all we strive for. We hope to be able to welcome you back again and again, Wayne!

8/10 Good

nilza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfy gorgeous decor
Stayed 1 night in Jan 2023
Response from Daine Cooper on 20 Jan 2023
Thank you Nilza! We are so grateful for your kind words and love that you enjoyed your stay! We hope we can welcome you back again and again!