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Reviews of SpringHill Suites by Marriott Tampa North/I 75 Tampa Palms

3 out of 5
SpringHill Suites by Marriott Tampa North/I 75 Tampa Palms
5396 Primrose Lake Cir, Tampa, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1003 reviews" "
Rating 8 - Good. 205 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close enough to a major highway without being loud. Lots of dining options nearby, and shopping options. Staff was courteous and professional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Tpolo on 23 Apr 2024
Thank you! We're happy to hear you had a quiet night.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Easy checkin. Friendly staff. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Tpolo on 23 Apr 2024
Thank you for the feedback! We appreciate it.

10/10 Excellent

Marybeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is close to the highway which is great. A lot of restaurants to choice from that is close. And the customer services is wonderful.
Stayed 1 night in Apr 2024
Response from Tpolo on 23 Apr 2024
Thank you! We're delighted you enjoyed your stay.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness
This was a great place to stay and I can’t say enough about the staff. They were all so warm, friendly and helpful! I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Tpolo on 22 Apr 2024
Thank you! I will share your comments with the associates. We appreciate your kind words.

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are super friendly and helpful. The rooms are super big , well equipped and clean. Highly recommended.
Stayed 1 night in Apr 2024
Response from Tpolo on 22 Apr 2024
Thank you! We're so happy you enjoyed your stay and found the staff to be accommodating.

10/10 Excellent

Kelly

Very easy
Stayed 1 night in Apr 2024
Response from Tpolo on 16 Apr 2024
Thank you!

8/10 Good

Lucero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. I enjoyed everything but the smell of the room. It smelled like a grown 50 year old man in my room.
Stayed 1 night in Apr 2024
Response from Tpolo on 3 Apr 2024
Thank you for taking the time to share your experience. I apologize for the odor and will inform my Housekeeping Manager so this doesn't happen again.

10/10 Excellent

Jason C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my sons rugby team for a tournament. Hotel was in a nice location, with excellent dining options within 2 miles of the property. Breakfast each morning was really good with lots of offerings. Front desk was super helpful when I needed anything. Would definitely stay there again.
Stayed 6 nights in Mar 2024
Response from Tpolo on 3 Apr 2024
Thank you for the feedback. We appreciate your kind words and look forward to your next stay.

10/10 Excellent

Marta

Stayed 2 nights in Mar 2024
Response from Tpolo on 22 Apr 2024
Thank you!

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was very personable, friendly and informative. I don't have a single negative thing to say about this property
Stayed 4 nights in Mar 2024
Response from Tpolo on 3 Apr 2024
Thank you! We love pleasing our guests.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a quiet area of Tampa but not far from restaurants and things to do. A nice pool area. overall clean. The breakfast was good too.
Stayed 4 nights in Mar 2024
Response from Tpolo on 3 Apr 2024
Thank you for taking the time to share your experience! We appreciate the feedback.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tpolo on 3 Apr 2024
Thank you!

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Mar 2024
Response from Tpolo on 25 Mar 2024
Thank you so much! We look forward to welcoming you back soon.

10/10 Excellent

Melodee

Travelled with partner
Very nice property and clean! Check in desk was very good and friendly.
Stayed 1 night in Mar 2024
Response from tpolo on 25 Mar 2024
We are so happy you enjoyed the accommodations. Thank you for the feedback.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good stay, nothing bad to say at all.
Stayed 1 night in Mar 2024
Response from Tpolo on 3 Apr 2024
Thank you!

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and definitely would stay at this location again.
Stayed 2 nights in Mar 2024
Response from tpolo on 25 Mar 2024
Thank you! We appreciate the feedback. We look forward to welcoming you back.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff was very helpful, many choices for breakfast, room was very clean.
Stayed 2 nights in Mar 2024
Response from tpolo on 25 Mar 2024
We appreciate the feedback. Thank you and we look forward to welcoming you back in the future.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay in a lot of hotels because of travel sports and this was a great pick. Everything about this place was great. It was extremely clean, breakfast was good and they kept it stocked, and the staff was very helpful and friendly!
Stayed 1 night in Mar 2024
Response from tpolo on 25 Mar 2024
Fantastic! We're so thrilled that we met and exceeded your expectations. We look forward to seeing you next year!

10/10 Excellent

Ronel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2024
Response from tpolo on 25 Mar 2024
Thank you!

8/10 Good

tim

Liked: Cleanliness, property conditions & facilities
Just what we needed
Stayed 2 nights in Feb 2024
Response from Tpolo on 26 Feb 2024
Thank you for taking the time to share your experience. We appreciate your feedback.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and nice room
Stayed 2 nights in Feb 2024
Response from Tpolo on 24 Feb 2024
Thank you!!

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024
Response from tpolo on 25 Mar 2024
Thank you!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here the night before my cruise. Nice, clean and quiet. I will stay here again.
Stayed 1 night in Jan 2024
Response from Tpolo on 16 Feb 2024
Thank you!

10/10 Excellent

Philip, Fleming Island

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel seemed new, and was clean and quiet. Staff very nice and breakfast was excellent.
Stayed 1 night in Feb 2024
Response from Tpolo on 12 Feb 2024
Thank you!

10/10 Excellent

Dena

Stayed 1 night in Feb 2024
Response from tpolo on 25 Mar 2024
Thank you!

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tpolo on 7 Feb 2024
Thank you!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tpolo on 6 Feb 2024
Thank you! We're delighted you enjoyed your stay. We look forward to welcoming you back very soon.

10/10 Excellent

jorge, homestead

Good
Stayed 1 night in Jan 2024
Response from Tpolo on 28 Jan 2024
Thank you!!

8/10 Good

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick Midweek trip to Tampa, the Hotel is right off the Highway so You do hear traffic all day/night. No big deal, the area around it is kinda ugly. Hotel front desk clerk was very friendly and helpful also the Breakfast lady was awesome. Room was good , neat and clean. I would recommend and stay again. We heard no noise in the hallways, always could get the elevator, and breakfast was good.
Stayed 2 nights in Jan 2024
Response from Tpolo on 24 Jan 2024
Thank you for taking the time to share your experience. We appreciate the feedback.

10/10 Excellent

Efren A.

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Tpolo on 21 Jan 2024
We are delighted you enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tpolo on 21 Jan 2024
Thank you!!

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tpolo on 17 Jan 2024
Thank you!! We hope to see you soon!

10/10 Excellent

Johnny

Stayed 1 night in Jan 2024
Response from Tpolo on 17 Jan 2024
Thank you!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 3 nights in Jan 2024
Response from Tpolo on 15 Jan 2024
Thank you!

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tpolo on 2 Jan 2024
Thank you!!

8/10 Good

Deanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and spacious. The breakfast was good. Would have been nice to have a few more hot breakfast items. There was construction going on across from parking lot but it isn’t disturb us. Overall was a good stay.
Stayed 2 nights in Dec 2023
Response from Tpolo on 1 Jan 2024
Thank you! I’m so happy you enjoyed your stay!

10/10 Excellent

Kendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay
We enjoyed everything about staying at Springhill Suites. Mary who works in the breakfast dining area was particularly friendly and very helpful! She helped locate a particular cereal my husband wanted and he was thrilled!!
Stayed 4 nights in Dec 2023
Response from Tpolo on 29 Dec 2023
I'm delighted you enjoyed your stay! I will share your compliments with Mary. Thank you and come back soon!

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this location for my parents over the holiday. They really enjoyed their stay and the lady that worked at night, I think her name was Jess was amazing !!!
Stayed 9 nights in Dec 2023
Response from Tpolo on 28 Dec 2023
Thank you!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean !
Stayed 3 nights in Dec 2023
Response from Tpolo on 23 Dec 2023
Thank you!

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tpolo on 23 Dec 2023
Thank you!

4/10 Poor

Adela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Tpolo on 19 Dec 2023
Providing exceptional guest service is our number one priority. I’m sorry that we failed to meet your expectations.

10/10 Excellent

errol

Cleanliness
Stayed 1 night in Dec 2023
Response from Tpolo on 10 Dec 2023
Thank you!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa was from Heaven.
Stayed 1 night in Nov 2023
Response from Tpolo on 1 Dec 2023
Thank you!!! I will share your sentiments with her.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean outside but seemed a little dated.
Stayed 1 night in Nov 2023
Response from Tpolo on 28 Nov 2023
Thank you, we appreciate your feedback.

8/10 Good

Jean Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff accommodated to my every need. i would definitely stay again
Stayed 4 nights in Nov 2023
Response from Tpolo on 28 Nov 2023
Thank you

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Nov 2023
Response from Tpolo on 28 Nov 2023
Thank you

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tpolo on 28 Nov 2023
Thank you

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Large room
Stayed 1 night in Nov 2023
Response from tpolo on 28 Nov 2023
Thank You!

4/10 Poor

meena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Property is good but staff was terrible. Breakfast ran out an hour before closure and staff was also unprofessional and rude.
Stayed 2 nights in Nov 2023
Response from Tpolo on 27 Nov 2023
Thank you for your perspective. We will look into your comments.