Exterior

Reviews of Country Inn & Suites by Radisson, Tampa Airport North, FL

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1004 reviews" "
Rating 8 - Good. 234 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 108 out of 1004 reviews" "
Rating 2 - Terrible. 103 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jane M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Julia, Walnut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Stayed for a day waiting for friends to get into town. No complaints. Lady at front desk was very nice
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Julia,Thank you for taking the time to share your experience with us. We are delighted to hear that you had a good stay with us. It's wonderful to know that our front desk staff made a positive impression on you. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

10/10 Excellent

Melinda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Melinda,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay at our hotel.

4/10 Poor

Haley

Travelled with family, Business traveller
We were staying w my elderly grandparents and the elevator broke. Our hotel room was on the fourth floor, they had no option to give them a ground floor for a day or two. Also no staff besides the front desk person spoke English. Our whole stay we had to walk up and down the stairs (fourth floor).
Stayed 3 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Haley, We apologize for the inconvenience you experienced during your stay. Your feedback will be used to improve our services. We recommend addressing any future requests or concerns directly with management for a more personalized approach. We appreciate your understanding as we work to enhance our guest experience.

4/10 Poor

Haley

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Haley, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to provide further details on how we can improve. We value your input and would like the opportunity to address any concerns you may have.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the elevator wasnt working. Had to lug our luggage up to our room. But we were given a discount. The front desk staff were lovely given the cirvumstancez
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Catherine,We apologize for any inconvenience with the elevator during your stay. We appreciate your understanding and are glad to hear that our front desk staff provided excellent service. Should you have any further feedback or concerns, please don't hesitate to reach out to our management team.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Amenities
It's a good hotel for a few nights. I wish the elevator didn’t take so long and the pool closes later than 5 pm. The staff is friendly and helpful. It is an old property but, overall, not terrible.
Stayed 4 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Maria,Thank you for your feedback. We appreciate your kind words about our friendly staff and are glad you found your stay overall satisfactory. We'll make sure to share your comments about the elevator and pool hours with the management for future consideration.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anaida was amazing. She was very accommodating and pleasant. She allowed my family to check in early when we requested it, after a long trip. We will be back because of her great customer service!
Stayed 1 night in Mar 2024
Response from Manager on 12 Apr 2024
Hello Melanie,We are thrilled to hear that Anaida provided exceptional service during your stay. Our team is dedicated to ensuring a positive experience for all our guests. We look forward to welcoming you back in the future for another enjoyable stay at our hotel!

8/10 Good

Conrado

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Conrado,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was great, checking in was easy and quick and the room was very nice.
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Ron,We are delighted to hear that you enjoyed our shuttle service, check-in process, and room accommodations during your stay with us. Your satisfaction is important to us, and we are thrilled to have met your expectations. Thank you for taking the time to share your positive feedback with us!

10/10 Excellent

LUIS MANUEL RUIZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, everything clean and safe
Stayed 2 nights in Apr 2024
Response from Manager on 11 Apr 2024
Hello LUIS MANUEL RUIZ,We are pleased to hear that you found our hotel clean and safe during your stay. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on 11 Apr 2024
Hello Camilla,We're thrilled to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another great experience.

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !!!
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Brianna,We're delighted to hear you enjoyed your stay with us! If you have any feedback or suggestions for improvement, please feel free to reach out to our management team. Your input is valuable to us in maintaining the quality of our services.

10/10 Excellent

ELIZABETH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the breakfast is incredible I will always stay here when I visit Tampa
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello ELIZABETH,We are thrilled to hear that you enjoyed our breakfast offerings during your stay in Tampa. We appreciate your loyalty and look forward to welcoming you back on your future visits. Thank you for sharing your positive experience with us.

10/10 Excellent

phyllis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello phyllis,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great one night stay.
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Angela,We are pleased to hear you had a great one-night stay with us. Your positive feedback is appreciated. Thank you for choosing our hotel.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all the local shopping and dying
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Hello Cathy,We appreciate your feedback regarding the hotel's convenient location near shopping areas. We strive to provide a great experience for all our guests. Should you have any further concerns, please reach out to our management team directly.

4/10 Poor

EDWIN

Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello EDWIN, We're sorry to hear that your experience was not up to expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was someone there to greet me at 4 AM when we arrived very late from a delayed flight. And we had a later checkout and they notified housekeeping to not knock on our door. Thank you!!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Julie,We are delighted to hear that our 24-hour reception and flexible checkout made your stay more convenient. Your positive feedback is truly appreciated, and we look forward to welcoming you back again in the future.

8/10 Good

Dayna R

Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Dayna R,We're glad you enjoyed your stay with us! Please feel free to reach out to us directly with any feedback you may have. We hope to welcome you back soon for an even better experience!

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value compared to other options. The staff was friendly and the property was in fine condition. The only concerns were the floors were filthy and the amount of noise in the hallway after midnight.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Edward, We appreciate your positive feedback on our value and friendly staff. Thank you for bringing the cleanliness and noise concerns to our attention. We will address these with our team to ensure a better experience for future guests.

8/10 Good

Mirna, Miami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Modern. Nice.
Stayed 1 night in Mar 2024
Response from Manager on 17 Apr 2024
Hello Mirna, We're glad to hear you found our hotel to be modern and nice during your stay. Your feedback is appreciated. Thank you for choosing our hotel for your accommodation needs.

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location, would come back.
Stayed 1 night in Mar 2024
Response from Mia P on 18 Mar 2024
That's great! We would be honored to have you back. Thanks for your time in submitting your review.Thank You,

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe, comfortable, and clean for our family of 4. The beds were comfortable and the free morning breakfast was good.
Stayed 1 night in Mar 2024
Response from Mia P on 18 Mar 2024
Glad to hear you had a pleasant experience. We value all our guests for choosing to stay with us. We take pride in our property and value our guests comments. Thank You,

4/10 Poor

nicole

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Im disappointed in my stay here 14-18th and no room service. Had to keep taking trash down, getting towels and keys reactivated everyday they wouldn’t work. Shower water doesn’t get hot, pool freezing no heater, hot tub broken it’s cool/ no bubbles . Breakfast is terrible. Tried to tell housekeeping and they don’t understand English. Also no cleaner to wipe down gym equipment. Overall ruined trip
Response from Manager on 19 Mar 2024
Hello nicole, We regret to hear about the challenges you faced during your stay. Your feedback is valuable, and we will address these issues internally for improvement. Please feel free to reach out to our management team for any further assistance or concerns you may have.

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
The shuttle took a hour and a half to pick up guest at airport, certainly to long of a wait.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Kimberly, We are sorry to hear about the delay you experienced with the shuttle service. Your feedback is valuable and will be shared with our team for improvement. Please reach out to our management team directly to discuss your concerns further.

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Andrew,We are thrilled to hear that you had a wonderful stay with us! Our team is dedicated to providing exceptional service and we are delighted that you had a great experience. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, amenities
Bed was uncomfortable
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Lawrence,We are sorry to hear you found the bed uncomfortable during your stay. Guest comfort is important to us, and we appreciate your feedback. Please feel free to reach out to our management team with any additional comments or concerns you may have regarding your stay. Thank you for staying with us.

4/10 Poor

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely noisy next to a Wawa. I swear it was biker gangs rolling through all times of the night. Worst thing is they charged an extra $25 on top of the Expedia fee. I called and they played dumb. DONT STAY HERE.
Response from Manager on 16 Mar 2024
Hello David, We apologize for any inconvenience you experienced during your stay. Guest feedback is important to us. For any billing inquiries, please contact our management directly for further assistance. Thank you for sharing your concerns with us.

8/10 Good

Carol

Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Carol, We appreciate you choosing our hotel for your stay. If there were any concerns during your visit, please don't hesitate to reach out to us so we can address them accordingly. We hope to welcome you back in the future.

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful, the rooms were clean and it was reasonably priced.
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello Deanna,We are delighted to hear that you found our staff helpful, the rooms clean, and the price reasonable during your stay. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us.

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t mind but it is close enough to the airport for some airport noise
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Sylvia,We appreciate your understanding of the proximity to the airport, as it can create some noise disturbances. Your feedback helps us continually improve our services for all guests to enjoy a comfortable stay.

4/10 Poor

Stuart

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I called 3 times for the airport shuttle at 430 pm fron the airport and it said its not avaiable, the two ladiea at the feont desk were nice and kind, beofr going to bed the tube of shampoo and body lotion were sitting in the bathroom,to use, how ever they were both used and seals were broken, very gross ! Would not return Quality control is not a top priority
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello Stuart, We apologize for the inconvenience you experienced with the airport shuttle service and amenities in your room. Your feedback has been duly noted for our quality assurance purposes. Please feel free to reach out to our management directly with any further concerns. Thank you for sharing your comments with us.

8/10 Good

Angelica

Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Angelica, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, clean and reasonably priced near airport
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Susanne,We are pleased to hear you had a positive check-in experience and found our hotel clean and convenient for your needs. Your feedback is appreciated, and we hope to welcome you back on your next visit to the area.

10/10 Excellent

Zelaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for work and had a confortable stay. Very clean and staff was nice.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Zelaida,We're pleased to hear you enjoyed a comfortable and clean stay with us! Our team works hard to ensure a pleasant experience for all our guests. Should you have any future stays planned, feel free to reach out if you need any assistance.

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good quality of breakfast
Stayed 2 nights in Jan 2024
Response from Manager on 9 Mar 2024
Hello Natalie,We are pleased to hear that you found our staff friendly and enjoyed our breakfast offerings. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. Please do not hesitate to reach out to our management team with any further comments or concerns you may have.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello John,We are delighted to hear that you found our staff to be both friendly and professional during your stay. We strive to provide excellent service to all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to us.

10/10 Excellent

Karli, Sault Ste Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Karli,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or need assistance, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Elizabeth,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back soon for another fantastic stay with us.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 6 Mar 2024
Hello Colin, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Donald, Moncton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tampa airport and restaurants
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Donald,We're glad to hear you found our hotel's location convenient to Tampa airport and restaurants. Your feedback is appreciated as we strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No worries here. Not the Four Seasons but a fine roomy place at a reasonable price with easy (and free) parking.
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Ryan,We are pleased to hear you found our hotel spacious and reasonably priced with convenient parking options. Your feedback is valued, and we are glad you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future for another pleasant experience.

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception friendly and helpful. Very clean .
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Ruth,We are delighted to hear that you found our reception team friendly and helpful during your stay. Ensuring a clean environment is a top priority for us. Your feedback is highly appreciated in maintaining our standards.

10/10 Excellent

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this hotel was so friendly. I was very impressed with the wonderful customer service. The hotel is also very clean and the room was beautiful. I will definitely stay again and recommend to others!!
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello beth,We are delighted to hear that you had a positive experience with our friendly staff and found our hotel clean and beautiful. Thank you for the recommendation, and we look forward to welcoming you back in the future!

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fair Price Nice Place
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Matt,We are pleased to hear that you found our hotel to be a good value. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

KIRK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property love the room and the lady checking us in was awesome will definitely come back here again.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello KIRK,We are thrilled to hear that you enjoyed your stay with us and found our staff welcoming. We look forward to welcoming you back on your next visit. Thank you for taking the time to share your positive experience with us.

8/10 Good

Jack

Liked: Cleanliness, staff & service
It was a decent place near airport and the stadium. Simple but fine rooms would stay again. Wawa across the street is a plus.
Stayed 2 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello Jack,We're pleased to hear you enjoyed our convenient location near the airport and stadium. It's great to know you found our rooms satisfactory during your stay. The proximity of Wawa must have been a convenient amenity for you to enjoy during your visit. Thank you for sharing your feedback, and we look forward to welcoming you back in the future.

8/10 Good

Lauri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: newly painted and minimalistic rooms. New roll-down shades. Pleasant reception.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Lauri, We appreciate your positive feedback on our newly painted rooms, minimalist decor, and pleasant reception. We strive to create a comfortable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Brian,We are delighted to hear that you had an excellent experience during your stay with us. We look forward to welcoming you back soon for another wonderful stay!