Interior

Reviews of St. Olav Hotel

4 out of 5
St. Olav Hotel
Lai 5, Tallinn

Reviews

6.6
Rating 10 - Excellent. 107 out of 1001 reviews" "
Rating 8 - Good. 383 out of 1001 reviews" "
Rating 6 - Okay. 292 out of 1001 reviews" "
Rating 4 - Poor. 141 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Max Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, clean and tidau, breakfast was good. Reception was helpful. Location is perfect. Only negatives were that we were on 5th floor. Which is a bit of a hike, especially with luggage. Also it was really hot on a night, I ended up opening the window despite it being - 8 outside. But understandable because it's such an old building but may not be for everyone.
Stayed 4 nights in Dec 2023

8/10 Good

Trevor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location of the property is perfect. Very close to town square with plenty of wonderful restaurants close by and 24 hour convenient store on the corner. Lots of fun finding short cut tunnels through Old City Tallin and short cut stairwells through the hotel “maze”. Beds were comfortable. Bathroom was small but good hot water although poor ventilation. Rooms were warm and toasty. Floors in hotel room were dirty and we used the bath towels to wipe down the floors ourselves. I wish they would have vacuumed or mopped before we arrived which was late at 1800.
Stayed 3 nights in Mar 2023

8/10 Good

Petar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and therefore it is not new, logically. That’s why I don’t understand people complaining about the hotel not being modern.. it’s not modern because it’s old and it should be like that. The hotel was amazing. The only thing I didn’t like was the guy at the reception could do better to arrange early breakfast for me and my partner, which we didn’t get at all. Ok, I get it, we were 2h late to ask for it. But the service should be the same at 1 star hotel and 5 stars hotel - staff should always give their best. If guests ask for a simple sandwich and you have a huge kitchen 50m away from you, you go and make a sandwich and it is very simple, or I don’t know, you do something, you still had 10 hours to figure it out how to make it possible. I mean, it’s a small thing, I will buy a sandwich somewhere else (which I later did), no problem, but it’s the small things that make everyone’s stay better. And if you can do it, you do it, you don’t try to find excuses not to do it. Other than that and a very small room (502), everything else was amazing. It was very clean, thank you whoever was taking care of our room! Breakfast was amazing! Cheers! <3

10/10 Excellent

Vasily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Francesco

Travelled with family
Liked: Amenities
Perfect location and nice old style concept for the property. Unfortunately quite few cons... The service was not the best, a bit cold. The rooms are small and "old" not only in the style - the bathrooms frozen as lacking of an heating system. We changed room because of some bad smell and could choose between 2 available: 1 with less smell, the other one where somebody just smoked in. Basic breakfast, didn't really satisfied us in quality and choices.
Stayed 1 night in Dec 2022

2/10 Terrible

Solveig

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke in corridor. Cloaksmell in coridor. Not helpful stuf. Not clean towels. Not water for sale in hotel. Not posible to open window. Disko under our room. Bed was chaking to 04.00. Very noisy from room beside. Not possible to sleep.

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Peter

Business traveller
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Had a lovely weekend here.. love to architecture here was very nice hotel. Receptionist (Olga) was very nice and friendly
Stayed 2 nights in Aug 2020

8/10 Good

Kevin, Louisville, KY

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property has a lot of character. Staff are friendly and hotel is close to the old city.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
Based on 4 night stay over New Year 2019/20 Good Points : Location, location, location - just a couple of minutes walk from the old town square and not far from the station, covered market and large supermarket. Not so Good : We got off on the wrong foot when, having booked and paid for a triple room, we were allocated a small double. When we returned to check-in to point this out we were told the hotel was full, so they would bring a folding bed for the third adult in our party (to an already small room?). It was only when I started making a fuss that a triple room was identified. Sadly, not the first time I have had this issue with booking triple rooms at hotels. The room itself was "adequate". The two chairs appeared to have seen better days, there was one bedside light between 3 (which didn't work anyway), and the 4:3 format TV must have been a good decade old. No tea/coffee making facilities and the availability of hot water was unpredictable but Wifi provision was fine. On the one day we had our room "made up" we received new towels and one of the three beds was made (?). The breakfast buffet was a little disappointing for those who like a hot breakfast. Hot mini-hot dog sausages, a type of egg flan and a couple of bowls of local dishes, although there were cold alternatives. Overall, there was nothing of huge consequence that was wrong with our stay, but in my opinion if you are expecting a four star hotel you are likely to find St. Olav a little underwhelming.
Stayed 4 nights in Dec 2019

6/10 Okay

Pia, Stockholm

Travelled with partner
It’s situated in Old Town in Tallinn and it’s an old building. Floor makes lot of noises when walking and which disturbed when sleeping. Breakfast was ver poor. Not much to select and coffee machines was out of order at the breakfast buffet. Only one thermos was there with coffee and had to wait in long queue to get a cup of coffee. No free water bottles in the room.
Stayed 2 nights in Dec 2019

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable hotel in the old city.
I stayed in this hotel with my friend and two teenage kids. On the morning of our stay, I wrote to the customer service and requested both rooms to be close to each other and with separate beds. When we arrived, the stuff fulfilled our request completely. We really liked our stay there. The rooms and bathrooms were very clean. The furniture was on older side but comfortable... after all the hotel is in a historic building and we really enjoy that medieval, authentic feel. Also the combination of the hotel’s location (in the old city) and a very reasonable price for it is difficult to bit. Finally, the breakfast (which was included in the price) exceeded our expectations... a nice buffet with a lot of food choices. We’ll definitely stay there again.
Stayed 1 night in Dec 2019

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Service was good, frienly staff, room was clean and nice, overall rather nice and old looking hotel, and good value for money. Location on exellent
Stayed 1 night in Dec 2019

2/10 Terrible

Keith

Travelled with group
Disliked: Staff & service, property conditions & facilities
Nothing great!
The Hotel is very tired, moved to 3 different rooms, RM125 courtyard, people walking past continuously and smelt damp, RM130 if you like sleeping with the noise of a night club booming until 5am then this the room for you, RM408 where we ended up, through a maze of corridors and up lots of narrow stairs! No lifts in the hotel so if you struggle with your mobility then this is not the hotel for you. When everyone is showering, you end up with no water due to pressure. Breakfast is terrible unless of course you like boiled potatoes and stew!
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities
HOTEL IS SOMEWHAT OUTDATED AND BREAKFAST WAS JUST PASSABLE
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The building itself was very nice. The corridors and outer rooms were very ornate. Our room itself was basic to say the least. No wardrobe. Had to change the first room due to unpleasant smell. Second room was cold and the beds were extremely uncomfortable. Also questioned how clean the sheets were as there were stains. Staff not friendly. The barman was never welcoming and just told us the bar was closed whatever time we tried to use it.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved the decor and the building. The furniture and paintings. It was a stunning hotel to stay in.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My St Olav stay
The stay was perfect.. loved the old style of the building...
Stayed 4 nights in Sep 2019

6/10 Okay

Andrey

Liked: Cleanliness, property conditions & facilities
Not so pleasant
Our room (231) hadn’t window, it was very stuffy there, and we hadn’t any options to air up our room. Long way to room, at least 1,5 min through the corridor labirints
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is located in the old town where many of the activities are held and the beautiful old Buildings arr
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Ron, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Hallways tricky to get through. Expected based on age of building
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
It was authentic, in the center of the old town, and close to the port.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very interesting labyrinth of a building, well maintained with interesting art and furniture in communal areas. Our bedroom was long with grand furniture & fittings but over the weekend it was very lively and loud in the corridors throughout the night & from parties which made for a bad sleep before an early flight. Good location for exploring the old town, the breakfast had plenty of choices. Worth a weekday stay to experience the quirky style & historical building.
Stayed 2 nights in Jun 2019

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ear plugs not enough!
Tallin was beautiful. The only complaint about St Olav is that the inter room sound insulation is inadequate. We could hear the person next door talking on the phone, his TV and he could hear my husband snoring - lots of ‘banging on the wall’ during the night!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique layout, historical property, courtyard and outdoor seating area, great staff, good selection for breakfast, great location in Old Tallinn.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over many years we have stayed in a lot of hotels but nothing compares to the St. Olav. Without doubt the quirkiest hotel we have ever seen. Simply loved our stay from start to finish, staff without exception were very pleasant, friendly and helpful. The location was perfect for all areas of old Tallinn and advice regarding things to do and see was readily forthcoming. OK so its not the Hilton but in our opinion much more fun.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Overall hotel is nice. Good location. Working walking distance to everything what needed. Minuses - always something broken, if you are an early bird - you have to run to shop around the corner to get coffee, as coffee mashine always broken. I stayed there second time, and second time at 7am had to run to local shop to get a coffee. Friday, Saturday - always party and noise inside hotel. It can be either birthday, or wedding or anything else. And can’t fall asleep. Have to wait when all of this will finish. And have to wait till about midnight.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Tony, Oxfordshire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was well situated for the Old town and was clean and tidy. The only downside was the entrance to the hotel was that the staff were allowed to smoke which I think is not a good first impression for guests having to walk past people on both sides blowing smoke around
Stayed 4 nights in Mar 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a week. Our first room was on the side of the building which adjoined a bar. It was Christmas Eve and there was an all-night party going on which made it impossible to sleep. At 1 a.m. we asked to be moved and we had no problem after that!
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Seb, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're looking for a unique experience you'll find it at St. Olav Hotel. The historic building is like nothing I've ever stayed at before and was impressive to just walk around inside. The rooms were very comfy and the services (including breakfast) were fantastic. I will certainly be staying here on my next visit to Tallinn.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

Alan, Surrey UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel with plenty of character. Our room was spotless and the beds comfy. The drains are a bit smelly but this is not really to do with the hotel, just something you have to put up with in a historic area. I was very pleased with my stay.
Stayed 4 nights in Oct 2018

4/10 Poor

Dawn, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to be fit to stay here
The hotel location is very handy in the centre of the old town. The decore is tired looking & in need of a refurb. There is a mixture of reasonable rooms & completely unsatisfactory rooms which have no wardrobe, no window, or issues with smelly drains. There are no lifts in this hotel, but lots of stairs. You need to be a mountain goat to carry your luggage up the steep stairs to reach the rooms at the top of the hotel. Not only is there a mixture of rooms but also a mixture of attitudes from staff. One or two staff are really helpful & completely understand customer service, while some staff members need to look for careers elsewhere as hospitality is not their strength.
Stayed 7 nights in Sep 2018

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Filip, Roumania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central position in old town of Tallinn
Excellent position, very close to history museum, Puppet Theatre and the hill of A.Nevski Cathedral....
Stayed 7 nights in Jul 2018

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No internet in Rooms. Maintenance worker clueless
Hotel is perfectly located and Breakfast was fantastic. Rooms simple but comfortable and clean. Internet in my room did not work and expressed this all three of the days that I was there and received blank stares from the staff working the front desk. Tried to do work in the open foyer where the internet worked for the the whole hotel but was noisy, full of smokers and loud maintenance being performed. The maintenance person was oblivious to guests. Destroyed all the other positives the hotel had to offer.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky Hotel
If you like old buildings with oak beams, uneven floors and steep narrow stairs the higher you go then this is the place for you. I happen to like that sort of thing. Bed not very comfy but you can cope with that purely for the character of the place. Many thanks to German who was always the man with the info when you needed it. Tallinn old town is beautiful and I highly recommend a visit.
Stayed 4 nights in May 2018

2/10 Terrible

Lam Pun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Worst hotel no window no ventilation cannot use toilet
Stayed 2 nights in May 2018