Lounge

Reviews of Taipei Fullerton East

4 out of 5
Taipei Fullerton East
32 Nanjing E Road Sec 5, Taipei

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 552 reviews" "
Rating 8 - Good. 245 out of 552 reviews" "
Rating 6 - Okay. 99 out of 552 reviews" "
Rating 4 - Poor. 50 out of 552 reviews" "
Rating 2 - Terrible. 21 out of 552 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Victor k y

Liked: Staff & service
Disliked: Property conditions & facilities
disappointing yet still thankful!
Stayed 3 nights. Had to ask for room change because of unbearable odor. Moved to executive floor but found roaches in room and business center. In the last morning morning water clogged in the bathroom. Having said that, the staffers were mostly very courteous and friendly. Learn that the hotel will be knocked Down on November 1st, 2019 for rebuilding to reappear Hyatt Centric location in 2024. I am sure it will shine like a star again but also become very expensive too because of its location.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could use some updating but the staff is extremely polite and friendly.
Stayed 1 night in Oct 2019

8/10 Good

KENNETH

Liked: Staff & service, property conditions & facilities, room comfort
Stay like a king.
close to MRT STATION, got a huge room, but saw some cockroaches at hall way and some moldy at sink bath room.
Stayed 3 nights in Oct 2019

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
great location! theres 2 in house restaurants that serve great Chinese food a bar and a coffee shop to top it off. 7-11 right out side.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was fantastic. Lots of western and Chiness food to choose from. However the housekeeping could really be improved. Mold was very visible in bathroom, air smells moldy, there were contact lenses , hair and used bath gel from the previous customers in the bathroom when we arrived. Then the tub had slow drain and my husband stood in the water for a while in order to clean his feet when the water wouldn't go down. The floor was not very clean and wall/furniture were scratched up with dents. I stayed in another Fullerton before and it had similar problems. I wished the management could train the housekeeping team and get the maintenance crew to work so it could attract more customers.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a Good location and offers good prices
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great! I would recommend having a bidet hose in the comfort room.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
4 nights
Excellant hotel with great food. Had a very nice view and the location is very convenient. The condition of the batroom in perticullar could have been a bit better but other than that i was very satisfied!
Stayed 4 nights in Aug 2019

6/10 Okay

WAI CHU

lucky upgrade
It is the oldest hotel of the Fullerton group in Taipei and the general impression is not updated with stinks on sofa. Luckily we were upgraded to executive suite and the general cleanliness and comfort ability is much improved.
Stayed 2 nights in Aug 2019

8/10 Good

May Chen Cherie, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic , comfort, better service with junior staff . A little bit noisy air-condition ,not strong enough shower, A bit faraway to MRT
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Kok Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff are very helpful. 5 min walk to train station. Near night market. Room is great. Near the Song Shan Airport
Stayed 2 nights in May 2019

6/10 Okay

Tim

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was smoky, wallpaper was coming off, dark stains on walls and furniture. Overall very old and many years since last renovation of the room. Staff was friendly and helpful and the room was comfortable overall.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

TravelGuy

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room inside is very old. looks like never remodel within 40 yrs.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but hotel needs remodel
I stay few nights here in the hotel. The first visit was ok but just feel the hotel has smell and needs remodel. After few days, I came back to stay for another 2 nights, the room has strong smell, the living room cealing has water stain. Even worse, the drain hole of the shower is stuck. I complained and the staff change another room for me. It was then OK. The room is spacious but the hotel condition is old and needs remodel. The location is convenient and walking distance to Subway station.
Stayed 2 nights in Feb 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was way too old and poorly maintained.
Stayed 6 nights in Dec 2018

2/10 Terrible

SP, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st room bathroom has stain, dirty window and smell then changed to another room with 2 bed were broken and blood stain on the wall. the house keeper lady was rude. Finally upgrade to the Suite. Room is okay but not quite clean but away more clean than other 2. Front desk staff and night manager were very friendly.
Stayed 1 night in Dec 2018

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Location are very good, staff are friendly, but the hotel is quite old, room need to be updated.
Stayed 1 night in Dec 2018

8/10 Good

Wei Keong

Liked: Cleanliness, staff & service
Hotel is ok. Facilities wise need more improvement... I.e Toilet facilities, gym facilities. Toilet: Try to install instant heater instead and also, do not link the water supply throughout the whole level. If 1 or more room is using the bathroom, the water level will be very low. Gym: Better equipment is required. The equipment is too bad tt caused all those who wanted to workout, will not even spend 5 mins there.
Stayed 8 nights in Dec 2018

2/10 Terrible

Sip Ling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disapppinting
Very old, leaking pipes and we even found dirty socks under the bed. Doesn’t worth the price. Only location is good but then there are tones of other choices. Though the staff Mr Tony is extremely helpful and friendly, a big thumb just for him.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Frederic

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
TIME TO START THAT UPGRADE RENOVATION
Not the first time here but man I must say the place is starting to run down. Bathroom utilities probably date back from the 90s. cracked, chipped, broken u name it. Shower head sprays water all ways including from the back. Ceiling pretty much eaten by moisture and mold. I'll be staying somewhere else for that price.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Ok. Spacious room, but old.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Freddy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to the famous Night Market, eating, shopping , its so exciting !!
Stayed 9 nights in Oct 2018

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!!! Would refer people on case if anyone flies to taiwan
Stayed 1 night in Oct 2018

8/10 Good

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go unless you are ok with old dirty rooms.
Old room. Smelly room. Weak aircon. No one could fix it. Dirty too.
Stayed 1 night in Jul 2018

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Sue, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like to stay in this hotel very much. The hotel was build more than 30 years ago. The building is old but the room is very spacious. I like the size of room and feel very comfortable to stay there. The staff and house keeping are great too. It is in the center of city and easy to access a lot of places by bus or MRT.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Si Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need to up grade for everything ...
The room was very dirty & run down , I requested to change my room , the second one was slightly better , I think they should include breakfast for their room condition ...
Stayed 1 night in May 2018

4/10 Poor

Chen, Newport News. Va

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was too old, not well maintained with smell. Not recommended for people who are picky about cleanliness.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wan Ju

Liked: Staff & service

8/10 Good

Susana

Liked: Cleanliness, staff & service, room comfort
Perfect location
We stayed there for 2 nights, we are happy because our room was upgraded to business suite and it’s really a very big room. Though it’s a bit old and outdated. Maybe it’s better if the hotel will just upgrade their television and toilets. The buffet breakfast was nice but they don’t change their menu, its the same for 2days. But we still enjoyed our stay, location wise its better coz it’s near mrt station, mall, and other establishments & food chains. Will definitely choose this hotel again when we come back to Taipei. Thank you.

8/10 Good

nancy

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Winne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It is very old and dirty hotel. My daughter said is a creepy hotel
Stayed 1 night in Mar 2018

8/10 Good

Lu Been Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, I will live again next time
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very convenient location
The environment is quiet and tidy. The location is close to MRT.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017