Reception

Reviews of Moshamanla Hotel - Ximen Branch

3 out of 5
Moshamanla Hotel - Ximen Branch
8F, No.54, Sec 2, Hankou Street, Wanhua District, Taipei

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 1001 reviews" "
Rating 8 - Good. 491 out of 1001 reviews" "
Rating 6 - Okay. 212 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chan

Disliked: Cleanliness, amenities, property conditions & facilities
The property is not looks like in the photo totally different and the name of the hotel is Lido. Near to shopping Ximen and the WiFi is very strong but the cleanliness is bad although i have ask to clean but the debris and the hair still appear in the toilet basin. My room has mosquitoes flying around and the bed maybe have bed bug. The lights is very dim..

8/10 Good

Anthony, Coombabah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

8/10 Good

Gladys

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
STAY HERE!
With its price and location this is a very good accommodation. Very near with a lot of local stores and Ximending Night Market. Mineral water is provided free everyday. My only concern is the cleanliness of the room, i dont think they use vacuum in cleaning it but its okay anyways you are just there to have your bags safe and a place to sleep. The room is pretty spacious and the CR too is good has hot shower and free toiletries. If you have trouble locating the hotel just search for Fuxing Park Wanhua it is just across the park.
Stayed 4 nights in Oct 2023

8/10 Good

Jocelyn Cunanan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
very near in mrt stations, foods stall and shopping area.
Stayed 2 nights in Jun 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Shower is excellent. The hot water is super hot which is great for those who like to use the bath in your room. Location is great. You only need minutes to walk to Xiamen shopping district and Ximen MRT and many other local bus stops. Staff are friendly and helpful.
Stayed 6 nights in Jun 2023

6/10 Okay

sangduen

Liked: Staff & service
Stayed 4 nights in May 2023

8/10 Good

Wesley

Travelled with family
Budget option in Ximending if you just want a place to sleep and is not particular about noise. Basic cleanniness is maintained while location is its main advantage with lots of eating options within walking distance from day till night.

2/10 Terrible

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They used fake pictures of a nice hotel and got there and it was really dirty
Stayed 2 nights in Mar 2023

8/10 Good

SOONYOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were OK, but there were some mechanical or system operating sounds disturbing rest.
Stayed 5 nights in Feb 2023

6/10 Okay

Wan Yi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2023

6/10 Okay

Lee

Travelled with family and small children
Liked: Cleanliness
My first disappointment with this hotel as we had previous great experience when we stayed here previous 2 times. It was so much below expectations after covid. The breakfast and laundry area was closed in view of covid restriction was understandable, so once you entered the hotel, you are greeted by darkness. Bad : No free wifi in the room and reception was really bad in the room. Smelly sewage odor in the toilet. Bed and pillow too sinking soft. Good: excellent housekeeping that will tidy up your room despite we didnt call for it. Great location and basic room for budget traveller if you dont mind the above mention disadvantages.

8/10 Good

Joy

Liked: Property conditions & facilities
Its noisy and the bathroom has bad smell😩
Stayed 1 night in Jan 2022

6/10 Okay

Dennis

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Ramon, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great price. An older hotel but clean. Minutes from the heart of Ximending. A great restaurant and bar called The Last Order nearby. Friendly staff. English speaking.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Feb 2020
Response from ROGERS on 17 Mar 2020
Thank you for choosing Ximen Holiday Fun Hotel your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

6/10 Okay

Phuong

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for.
The room size is big, no cabinet for clothes but the hungers. Old and smelly cause no window. The location is good, a few steps to the ximen night market. 24 hours staff, helpful and friendly.
Stayed 2 nights in Feb 2020
Response from WINNIE on 22 Feb 2020
Thank you for choosing Ximen Holiday Fun Hotel to stay in. It is our pleasure to provide you the beyond the standard quality services that will result for a great satisfaction all through out your stay. More so, all the remarks has been noted and will take an immediate action to it. We are looking forward to welcome you and serve you anytime on your next stay with us.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Conditions
Ok stay for the price you pay. the corridor smell of smoke although the rooms should be non-smoking. Aircon is blowing at me and the wind direction cannot change.
Stayed 5 nights in Feb 2020
Response from WINNIE on 18 Feb 2020
Thank you for choosing Ximen Holiday Fun Hotel to stay in. It is our pleasure to provide you the beyond the standard quality services that will result for a great satisfaction all through out your stay. More so, all the remarks has been noted and will take an immediate action to it. We are looking forward to welcome you and serve you anytime on your next stay with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Fast check in. A lot to do in Wanhua and Ximending. Tons of food options! Very clean room and comfortable. I’d definitely stay again.
Stayed 3 nights in Feb 2020
Response from Randy on 10 Feb 2020
Thank you for choosing Ximen holiday fun Hotel your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart. The whole management will always be grateful to welcome you at any time and will always look forward on your next exciting stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Breakfast was online but we were notified upon arrival that they didn’t have breakfast this month. Additionally, the staircases has cigarette buds and stains all over. When we asked about the food they said to call hotels.com regarding the reservation.
Stayed 1 night in Jan 2020
Response from receptions on 26 Jan 2020
Dear guest, Thanks for staying Ximen holioday fun hotel, we are sorry for the misunderstanding . But in fact, the hotel did not provide breakfast as early as September last year, and removed the breakfast-related information from our online review platform. Therefore, we were surprised by the information on hotels.com, and we also checked the website's information, but I have not seen any news that our hotel still provides breakfast, and the accommodation plan does not include breakfast.Because the hotel does not directly cooperate with hotels.com, you will be asked to contact them. Thank you for taking your time to provide advice

6/10 Okay

Kin Mun

Stayed 4 nights in Dec 2019

6/10 Okay

Fong

Travelled with family
Stay for xmas
Normal, quite old
Stayed 5 nights in Dec 2019
Response from RING on 3 Jan 2020
Thank you for choosing Ximen Holiday Fun Hotel your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good except is too far from MRT (around 600m)
Stayed 4 nights in Dec 2019
Response from Rogers on 23 Dec 2019
Thank you for choosing our Hotel your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

8/10 Good

Choo

Stayed 6 nights in Nov 2019

10/10 Excellent

Jim, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. Location is right in the most popular area where has lots of restaurants, shopping, markets... subway station is nearby. Will comeback to stay.
Stayed 2 nights in Oct 2019
Response from JANICE on 31 Oct 2019
Dear Guest, Thank you for chose Hotel your place to stay in. It is our pleasure to provide you the beyond the standard quality services that will result for a great satisfaction all throughout your stay. We are looking forward to welcome you and serve you anytime on your next stay with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location is good, however, the condition of the room is below my expectation. Rooms have musty smell and carpet flooring looks old and unclean.
Stayed 3 nights in Oct 2019
Response from QUINN on 24 Oct 2019
Thank you for your reply, we will pay more attention on these part. We will keep improving ourselves. Thank you again for staying with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some of the guest are very noisy and unable to have good sleep
Stayed 2 nights in Oct 2019
Response from QUINN on 24 Oct 2019
Thank you for your reply, we will pay more attention on these part. We will keep improving ourselves. Thank you again for staying with us.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Clean.
Within the heartland of ximending. Easy access to Metro station and shops. Cleanliness is tip top as well. Room size considers quite spacious for the price we paid for. I will definitely choose to stay here again if i am going to Taipei again.
Stayed 3 nights in Oct 2019
Response from MANUEL on 16 Oct 2019
Thank you for choosing Go Sleep Hankou your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Ring on 3 Oct 2019
Thank you for choosing Our Hotel your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart. The whole management will always be grateful to welcome you at any time and will always look forward on your next exciting stay with us. Thank you for always choosing the best. And please visit our official website http://www.diaryoftaipei-mainstation.com/ to get updated with our promos and get a chance to get great deal in a right price.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from QUINN on 20 Sept 2019
Thank you for your valuable reply and advice. It's very helpful for us. We will keep doing our best to improve ourselves. It's our honor to provide you our service. Hope can see you again.

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms feels spacious even with the lack of windows. Deco n furniture was a little dated but everything were still in good condition and very clean. However, there was a lack of hot water on the last night of our stay.
Stayed 4 nights in Sep 2019
Response from QUINN on 19 Sept 2019
Thank you for you reply and advice, it's very helpful for us. We will keep doing our best to improve ourselves. It's our honor to provide you our service. Hope can see you again soon.

8/10 Good

Bryan

Liked: Staff & service
Stayed 3 nights in Sep 2019
Response from QUINN on 14 Sept 2019
感謝您的回覆與建議,對我們很有幫助 我們會盡力改善進步 再次感謝您選擇本飯店

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from QUINN on 10 Sept 2019
感謝您的回覆與建議 我們會持續改善進步 希望能有機會再為您服務

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019
Response from QUINN on 10 Sept 2019
感謝您的回覆與建議 我們會持續改善進步 希望能有機會再為您服務

8/10 Good

NG, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the hotel as there were hardly any disturbances and slept very well at most times. I noticed that was a light in the room that kept on and off and wondered if it was a fuse. But I wasn't bothered much about it so did not alert the staff about it.
Stayed 6 nights in Aug 2019
Response from WILLIAM on 6 Sept 2019
Hello Thank you for choosing this accommodation GOSLEEP-HANKOU Thank you for your affirmation This will be the driving force for our growth. Looking forward to your next arrival

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stop making me fill this out, I'm not answer this question...you jerks. the room is a coffin..no windows..and the place catches on fire, you die. it happens in these countries all the time that don't have good building and fire codes. I lived in Asia and have seen these Disco fires kill a lot of people.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019
Response from rex on 9 Aug 2019
親愛的客人您好!感謝您選擇住宿高絲旅 漢口,您提出的寶貴建議,我們會做為改進的參考,期望您能繼續給予高絲旅 漢口支持與鼓勵、督促我們高絲旅 漢口能更好,祝您有美好的一天!

10/10 Excellent

Natnat, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good! Room is clean. Will come back next time when I visit Taipei
Stayed 1 night in Jul 2019
Response from prince on 1 Aug 2019
Thank you for choosing Go Sleep Hankou to stay in. It is our pleasure to provide you the beyond the standard quality services that will result for a great satisfaction all through out your stay. More so, all the remarks has been noted and will take an immediate action to it. We are looking forward to welcome you and serve you anytime on your next stay with us.

8/10 Good

Wai Mun Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd time staying at this accom. The rooms are big enough to open up your baggage fully. Toilet cannot be locked though and can see the silhouette if the person inside is standing too near the wall.
Stayed 3 nights in Jul 2019
Response from QUINN on 15 Jul 2019
Thank you for your reply. We will keep doing our best to improve ourselves. Hope can see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bathroom should have a long bath. No space to put our own toiletries.
Stayed 4 nights in Jun 2019
Response from LEO on 2 Jul 2019
Thank you for choosing Go Sleep Hankou your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2019
Response from LEO on 2 Jul 2019
Thank you for choosing Go Sleep Hankou your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

2/10 Terrible

Evelyn

Disliked: Staff & service, property conditions & facilities, room comfort
My bed got fleas . We stayed two nights & end up scratching our legs whole nights. We came home two weeks & the itchiness still there with marks. The toilet was smelly. Room 938.
Stayed 2 nights in May 2019
Response from Zack on 29 Jun 2019
Thank you for your feedback. we have received your comments and will carry out improvement and review. I hope that you can come back again and let us serve you again.

10/10 Excellent

Jayson, KL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful stuffs and good location.
Stayed 4 nights in May 2019
Response from Zack on 27 Jun 2019
Thank you for your feedback. your encouragement will be the driving force for our progress. I hope that you will come again and let us serve you again.

8/10 Good

Yudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Hotel for Family Vacation
Staying there for 4 nights. Getting tired for only a few variety choices of breakfast. Thanks for providing free self-laundry, but the dryer is too weak and small. I like their services - kind, warm and gentle. As always, the elevators are problematic
Stayed 4 nights in May 2019
Response from Zack on 27 Jun 2019
Thank you for your feedback. your encouragement will be the driving force for our progress. I hope that you will come again and let us serve you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
nice hotel to stay very central to were you want to go shopping and restaurants and 10 min walk to metro station
Stayed 2 nights in May 2019
Response from WINNIE on 30 May 2019
Thank you for choosing Go Sleep Hankou Hotel your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

8/10 Good

AIMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
comfortable stay and walking distance to Ximending MRT. Good stay
Stayed 2 nights in May 2019
Response from Quinn on 28 May 2019
Thank you for your reply, give us lots of encouragement. We will keep doing our best to improve ourselves. It's our honor to provide you our service. Hope can see you again soon.

8/10 Good

Jackson, taipei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
服务都不错,只是烘干机比较差,一粒坏了,另外一粒要烘接近两个小时。希望可以再改善以下。其他都很好,满分!
Stayed 4 nights in May 2019
Response from ping on 16 May 2019
您好! 感謝您選擇住宿高絲旅-漢口館 關於您這次入住的問題 我們會加強改善並且檢討 再次感謝您的指正與建議 期望您能再度光臨,祝您有美好的一天。

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from LEO on 29 Apr 2019
Thank you for choosing Go Sleep Hankou your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. We make your leisure turns to a great memory to remember. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart.

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019
Response from LEO on 29 Apr 2019
Thank you for choosing Go Sleep Hankou Hotel for your place to stay in. It is our pleasure to always provide you the beyond the standard quality service that you deserve. Our goal is to serve you at our finest and let you experience our timeless World Class Services with a heart. The whole management will always be grateful to welcome you at any time and will always look forward on your next exciting stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Property feels old and unsafe. After checking in, you have to share public elevator to your floor outside the lobby. Sound proofing needs work. Fair place just for overnight stay. No windows.
Stayed 2 nights in Apr 2019
Response from Front desk on 3 May 2019
Thank you for your feedback. We have received your comments and will carry out improvement and review. I hope that you can come back again and let us serve you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Quinn on 19 Apr 2019
Thank you for your reply.