Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
73% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from North Vancouver, Bc

Never stay here.....

Posted 27-Jul-2015
Pros: nothing
Cons: Everything
Location: Tacoma dome, wild waves park, Tacoma downtown and port, Defiance zoo
The room was missing locks on the door, window was broken and would not lock, all blankets and sheets had burn holes in them even though we were in non smoking rooms. the microwave plate had old crusty food with mold on it. the dresser was missing a drawer, the hutch door wouldn't stay closed. when turning on the bathroom vent is made the whole room smell like smoke. Over all this was a very gross hotel considering it was a choices hotel. there was long and short hairs in the bathroom.
1 out of 5
by A verified traveller

Never Again

Posted 22-Jun-2015
We knew prices would be unusually high due to a big event, but to pay what we did for this hotel was ridiculous! Although all hotels in Washington are smoke free, our room smelled of smoke so bad. The pillowcases didn't match and there was hair all of over the bed spread. This hotel boasts free breakfast but they ran out of coffee!!! And the staff was not friendly or helpful.
2 out of 5
Recommended
for Families
by Danette

This traveller left a rating score only Posted 05-May-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma

Pleasant staff and very accommodating.

Posted 23-Apr-2015
My children and I were very comfortable in our room. We appreciate the pet friendly room as well. We had to leave our home for the night due to pest control treating our house.
4 out of 5
Recommended
for Everyone
by A verified traveller from california

great stay

Posted 13-Apr-2015
Pros: convenient to where im going and i got sale on room rate !
Cons: no comments
Location: emerald queens n bj 's bingo
other than we had a good weekend , we enjoy our stay but i didnt like the fact that i cant eat my muffin in my room so i didnt get one' i should be able to take one to my room like the other hotel i stayed....
3 out of 5
Recommended
for Business Travellers
by John from Abbotsford

A grea deal

Posted 15-Mar-2015 on Hotels
Overall, this basic place provides excellent value if you are simply looking for a place to sleep for the night. Rooms looked better than expected, looked new and bright. Close proximity to a major road generates some road noise, but not enough to keep me from sleeping very well. Breakfast is very basic, nothing healthy, fruit is canned. But hey, what do you expect for the price
3 out of 5
Recommended
for Business Travellers
by Johny from Portland

Good deal for business trip

Posted 12-Mar-2015 on Hotels
Clen neat rooms with helpful staff
2 out of 5
Recommended
for Families
by A verified traveller

Noisy

Posted 11-Mar-2015 on Hotels
Freeway was noisy.
5 out of 5
Recommended
for Couples
by Old Mission Spirits from Cashmere, Wa

airport pick up

Posted 10-Mar-2015 on Hotels
The staff was very friendly, the room was older but clean, bed was comfortable.Very easy to find and get back on our way. Also just blocks from the Emerald Queen casino.
2 out of 5
Recommended
for Everyone
by A verified traveller

sound sleepers only

Posted 08-Mar-2015
Pros: reasonably priced
Cons: thickness of walls
Location: nope
it was an alright place but so many people up so late making tons of noise and ounce your up a little from that the trains don't help. but it is close to the Port of Tacoma so there should be noise.