Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2014
Great place and very clean. Close to downtown Tacoma and Emerald Casino.
Comment from Hotel Management
25-Nov-2014 by Quality Inn Staff, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed the room, and that our location was convenient for you. We hope you will make us a regular stop when you visit Fife again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, WA

Nice stay, will stay there again

Posted 31-Oct-2014
Pros: Location
Cons: The keycards
Location: It's right near the Emerald Queens Casino and Wild Waves Amusement park.
The hotel was nice, clean, and comfortable. It was in a good location. The only issue I had was when I came back to the hotel at 2 am in the morning and my keycard would not work, it was cold and raining and I wasn't near the front lobby so I had to go to the lobby in the rain to get my keycard working. The lady at the front desk didn't really know what she was doing and re-activated it and when I got back to my room, it STILL did not work. Other than that, it was a nice hotel and I will stay there again because of the location, price and cleanliness.
Comment from Hotel Management
03-Nov-2014 by Quality Inn Staff, Hotel Management
Thank you for your review. I would like to sincerely apologize with the key issue you had during your stay. Your feedback is appreciated as it will help us to improve ourselves moving forward. We are happy to hear that you enjoyed everything else. Thanks again, and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Oct-2014
The room and the staff were great. The people staying (actually they were living there) were sketchy to say the least!
Comment from Hotel Management
13-Oct-2014 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites, Fife, WA. We are glad to hear that you enjoyed the room and the staff. We hope you will visit again soon!
3 out of 5
by A verified travellerfrom washington

Posted 19-Sep-2014
staff was friendly , ice machine was broken, pop machine was sold out of most items,
Comment from Hotel Management
22-Sep-2014 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We appreciate you letting us know your concerns so that we can look into it immediately. Have a great day and we hope you visit us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Sep-2014
A nice stay. Room could have been a bit larger since we were traveling with our yellow lab.
Comment from Hotel Management
15-Sep-2014 by Quality Inn Staff, Hotel Management
Thank you for staying with us!
3 out of 5
by A verified traveller

Nice room but loud hotel guests.

Posted 13-Sep-2014
Room was very nice and remodeled. Staff were friendly and polite. Stay was kinda ruined by next door neighbors waking up early and chatting loudly for 30 minutes outside their door. Asked them politely to please keep it down, but could not get back to sleep. Other than that experience, I plan to bring ear plugs next time.
Comment from Hotel Management
15-Sep-2014 by Quality Inn Staff, Hotel Management
Thank you for your review. We are pleased that you enjoyed the room and staff. Sorry to hear that your neighbors woke you up. Thanks again, and please visit us again.
2 out of 5
by A verified travellerfrom Washington

Take care of your guests

Posted 02-Sep-2014
Pros: Clean, the front desk people were nice, location next to I-5.
Cons: Keep the animals in line and you would have a decent value hotel
Location: Sport teams,casino (I'm not a gambler). seattle.
The Hotel itself was not bad, clean average room. the problem was noisy guests I'm not sure which room but they were extremly noisy until past midnight. It would serve the Hotel if they had someone to keep the noise level to an acceptable minimum. I guess on my next trip that way I will have rent one of the ridiculous overpriced rooms a bit further north.
Comment from Hotel Management
05-Sep-2014 by Quality Inn Staff, Hotel Management
Thank you for your feedback. We are glad that you enjoyed the hotel, and we appreciate you letting us know that we need to keep a better ear out for noisy guests. We will definitely try to do a better job in the future. Thanks again and we hope to see you again soon.
Comment from Hotel Management
05-Sep-2014 by Quality Inn Staff, Hotel Management
Thank you for bringing these noise concerns to our attention. We do not have tolerance for disruptive guests, so if you ever experience a situation like this again, please don't hesitate to let the front desk know so that we can make it right. Thanks again and have a wonderful day!
3 out of 5
by A verified travellerfrom Portland Or

This hotel was adequate for our needs.

Posted 02-Sep-2014
Pros: The rooms are large enough to get a single air bed into and still be able to walk around the 2 queen beds.
Cons: The guest washers and dryers need to be serviced, they took way too long to dry our clothes.
Location: We went to two local restaurants, The Poodle Dog (breakfast- very yummy) and the Pick Quick drive in- they had great ice cream shakes and burgers.
We needed a hotel for the weekend and it was was a last minute booking. This hotel had 2 queen beds, was large enough for our family of 5 and was clean. We did not realize that this truley was a MOTEL with outside hallways, and I prefer to have encolsed halls. They do not have a pool, but do have a free breakfast, our family did not eat there, but we checked it out. They have waffles, yogurt, fresh fruit, and muffins. The staff was not very friendly, but they did their job, and did it quickly. I do not think we will plan on going back, but I was not unhappy with our stay.
Comment from Hotel Management
04-Sep-2014 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. I would like to apologize if any staff member was not friendly to you, as that is certainly not acceptable behavior. We appreciate you bringing your concerns to our attention and we sincerely hope you will reconsider returning. We have enjoyed having you and your family as our guests!
4 out of 5
Recommended
by A verified traveller

Posted 29-Aug-2014 on Hotels.com
Comment from Hotel Management
01-Nov-2014 by Quality Inn Staff, Hotel Management
Thank you for staying at Quality Inn & Suites!
4 out of 5
Recommended
by A verified traveller

Eagles

Posted 28-Aug-2014 on Hotels.com
Clean and a free breakfast
Comment from Hotel Management
01-Nov-2014 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We hope you will return again soon!