Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from lopez

Agradable cerca del golf

Posted 22-Jun-2015
Yo cambiaría los asientos del wc y pondría toallas mas grandes
2 out of 5
by A verified traveller from Fife, WA

Needs more improvement.

Posted 19-Jun-2015
Pros: The service from the front desk clerk.
Cons: New fixtures, furniture and carpets. Also, they cleaned the bathrooms very well but the furniture needs to be cleaned better.
The hotel is located in a good location. When I first entered the lobby, I noticed there rug was dirty so my impression was poor. The hotel desk clerk was nice and friendly. I entered my room and the smell was overwhelming with deodorizer. I could not stand the smell so I asked for another room. The hotel clerk was very nice and accommodating. She provided me with a new room and there was no smell. The rooms appear as if they were newly painted and have new toilets, sinks and counter tops. The dresser, nightstands and lights are old and beat up. The lights are plugged into a power strip and the lights flickered from time to time. The light bulbs in the incorrect for the fixture. I noticed the wires to the lights appear to be old and need to be replaced. I also noticed the headboard, dresser and refrigerator needs to be cleaned much better be cause I could see stains. Keep in mind you get what you pay for. If you're budget minded this might be a place for you. If you're scared of truckers then this is not a place for you to stay.
Comment from Hotel Management
21-Jun-2015 by Quality Inn Staff, Hotel Management
Thank you for taking the time to write your review. Your feedback is very important to us and we will be using your comments to make improvements for all guests in the future. Thanks again, and have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveller from Monitor, Washington

Reatful

Posted 16-Jun-2015
Very quiet during the night. Parked in front of our unit. Clean room and nice breakfast and friendly staff.
Comment from Hotel Management
16-Jun-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jun-2015
Quiet, clean. Just stayed overnight, but it was a nice place to stay and I'd go back again.
Comment from Hotel Management
10-Jun-2015 by Quality Inn Staff, Hotel Management
Thank you for your review. It is nice to hear that you enjoyed your stay. Hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller

New Kids on The Block Concert

Posted 13-May-2015
Everything OK except a non-smoking room was requested and the room smelled like cigarettes and made me sick
Comment from Hotel Management
18-May-2015 by Quality Inn Staff, Hotel Management
Thank you for your review. We are so sorry to hear that your non-smoking room smelled like smoke. We appreciate you reporting this so that we can take care of it. Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Alberta Canada

NOt too bad a hotel for the cost

Posted 28-Apr-2015
Pros: it was clean enough :) and the price was good!
Cons: a bit better with the breakfast and maybe a steam clean of the carpets more often? Educate your staff on local fun for tourists
Location: Crazy that their is NO grocery store that close in Fife, you have to go to the next town...although not that far, very inconvenient
Room was ok, stains on the floors but overall not that bad, decent bathroom, clean bedding (most important), and had the usual supplies. Only add on was a cool shower head and the steam room feature. Cleaning staff were nice and friendly, front desk staff could use some additional training on events, activities etc for the area's close...When asked whats a nice or fun thing to do they said there was not much here but museums...other people told us about Point Defiance and 5 mile and other fun things to do or see. People in and around the area are shady (but cannot blame the hotel for that, but yeah watch the weirdos lol but our vehicles were fine even though we were in the back of the hotel. Breakfast was ok, not a big selection and the fresh waffles were all I really ate as the eggs were kinda gross and rubbery and only meat choice was round sausage...but otherwise not bad for free but would have killed for some bacon!
Comment from Hotel Management
30-Apr-2015 by Quality Inn Staff, Hotel Management
Thank you for your feedback. We appreciate your comments as they help us to continually improve ourselves and ultimately create a more enjoyable experience for everyone! Thanks again, and have a great day!
3 out of 5
Recommended
for Everyone
by A verified traveller

somehow i thought it would be better

Posted 27-Apr-2015
Pros: location
Cons: new carpeting and make sure the air works in all the rooms
the place was ok but had no air conditioning, carpets felt nasty, decent breakfast, definitely better places close by. might try the place again for a deal
Comment from Hotel Management
29-Apr-2015 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We appreciate your feedback as it helps us to improve ourselves where needed. Thanks again, and we hope you will return again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2015
The rooms were nice updated and clean... The free breakfast was good and the staff was nice.
Comment from Hotel Management
22-Apr-2015 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. It is so nice to hear that you enjoyed your stay. Please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from WA state

Altho on a main road, still was pretty quiet.

Posted 18-Apr-2015
Pros: Pillows and bed were comfortable. Heat, fridge and microwave worked. Breakfast was complete with the breakfast room kept very clean and replentished
Location: We don't gamble but it's across the street from a casino. Maybe ten minutes if traffic's low to reach Tacoma Dome and LeMay Car Museum.
Needed a hotel near a cancer center. Reservations easy. Good rate for seniors.
Comment from Hotel Management
20-Apr-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice for the price!

Posted 16-Apr-2015
Pros: Pet Friendly
Cons: Need new laundry facilities
Location: Casino across the street but no groceries stores anywhere in sight.
Older building but nice staff. Rooms are small but fairly clean and comfortable. Breakfast is nice and there was always plenty of food available.
Comment from Hotel Management
20-Apr-2015 by Quality Inn Staff, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed the breakfast. Please visit us again soon!