Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Boise, ID

Upgrade from Motel 8?

Posted 23-Jul-2015
Cons: Clean the carpets in the rooms.
Access to rooms is on the outside (Motel fashion). The rooms are okay in terms of cleanliness. The beds were clean as was the bathroom. The carpets however are filthy. They look like they hadn't been cleaned in quite some time. For the cost of a night's stay here the quality of the hotel (pun intended) doesn't give much value.
Comment from Hotel Management
27-Jul-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We are currently in the process of shampooing all of our carpets. Due to the busy travel season we are only able to complete a few each day, but we will make your room a priority! Thank you for reporting this so that we can take care of it. We hope the rest of your stay was pleasant. Hope to see you again soon!
2 out of 5
by A verified traveller from Portland, or

Posted 21-Jul-2015
This hotel was rather grimmy and in a weird location. It was inexpensive but you get what you pay for!
Comment from Hotel Management
23-Jul-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. I'm sorry to hear that our location did not meet your needs. We do have other Quality Inn's nearby in Federal Way, as well as a brand new property in South Tacoma. We hope the rest of your stay was pleasant. Thanks again, and we hope you will visit us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller from Hoodsport, WA

Good location, but showing its age

Posted 17-Jul-2015
Pros: Location. Close to the meeting I had the next day.
Cons: New end tables and bathroom faucet handles. Their A/C system seemed to be on or off, too cold or too warm, not easily adjusted.
Location: Freeway to Tacoma or Seattle, casino, restaurants.
If you need a quick stay in a central location, this is fairly good. The staff was friendly and helpful, but the room itself was kind of worn (scratches on the furniture, loose knobs, wiggly sink faucet handles). The shower was nice and the bed was comfortable. My room was off in a corner, but not quiet because traffic was going all night. And I couldn't see my car from my room--just a quirk of mine, but I like to be able to see my car.
Comment from Hotel Management
20-Jul-2015 by Quality Inn Staff, Hotel Management
Thank you for your review. Your feedback is very important to us as it helps us to continually improve ourselves. We appreciate your business and hope you will return again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver,BC

Posted 14-Jul-2015
a room is small but clean. nice breakfast.friendly staff.
Comment from Hotel Management
15-Jul-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We appreciate your business, and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from lopez

Agradable cerca del golf

Posted 22-Jun-2015
Yo cambiaría los asientos del wc y pondría toallas mas grandes
Comment from Hotel Management
06-Jul-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us, please visit again soon!
2 out of 5
by A verified traveller from Fife, WA

Needs more improvement.

Posted 19-Jun-2015
Pros: The service from the front desk clerk.
Cons: New fixtures, furniture and carpets. Also, they cleaned the bathrooms very well but the furniture needs to be cleaned better.
The hotel is located in a good location. When I first entered the lobby, I noticed there rug was dirty so my impression was poor. The hotel desk clerk was nice and friendly. I entered my room and the smell was overwhelming with deodorizer. I could not stand the smell so I asked for another room. The hotel clerk was very nice and accommodating. She provided me with a new room and there was no smell. The rooms appear as if they were newly painted and have new toilets, sinks and counter tops. The dresser, nightstands and lights are old and beat up. The lights are plugged into a power strip and the lights flickered from time to time. The light bulbs in the incorrect for the fixture. I noticed the wires to the lights appear to be old and need to be replaced. I also noticed the headboard, dresser and refrigerator needs to be cleaned much better be cause I could see stains. Keep in mind you get what you pay for. If you're budget minded this might be a place for you. If you're scared of truckers then this is not a place for you to stay.
Comment from Hotel Management
21-Jun-2015 by Quality Inn Staff, Hotel Management
Thank you for taking the time to write your review. Your feedback is very important to us and we will be using your comments to make improvements for all guests in the future. Thanks again, and have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveller from Monitor, Washington

Reatful

Posted 16-Jun-2015
Very quiet during the night. Parked in front of our unit. Clean room and nice breakfast and friendly staff.
Comment from Hotel Management
16-Jun-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jun-2015
Quiet, clean. Just stayed overnight, but it was a nice place to stay and I'd go back again.
Comment from Hotel Management
10-Jun-2015 by Quality Inn Staff, Hotel Management
Thank you for your review. It is nice to hear that you enjoyed your stay. Hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveller

New Kids on The Block Concert

Posted 13-May-2015
Everything OK except a non-smoking room was requested and the room smelled like cigarettes and made me sick
Comment from Hotel Management
18-May-2015 by Quality Inn Staff, Hotel Management
Thank you for your review. We are so sorry to hear that your non-smoking room smelled like smoke. We appreciate you reporting this so that we can take care of it. Hope to see you again soon!
3 out of 5
Recommended
for Business Travellers
by Anne from Bend, OR

Fine for what it is. Decent room at a good price.

Posted 30-Apr-2015 on Hotels
Decent place to stay for the money. It is located right across the street from the Casino so if your plan is to stay near the Casino, this is a good option. We stayed on a Saturday night and the casino was not on our agenda. You can imagine there were a few loud voices outside late at night as they made there way back to their rooms. Room was clean and comfortable. Breezeways were well lit. Breakfast was the standard fare for it's type. I would not have a problem staying again but would not go out of my way to do so.
Comment from Hotel Management
01-May-2015 by Quality Inn Staff, Hotel Management
Thank you for staying with us! We appreciate your business and we hope to see you again soon!