Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Rude staff, smelly room, not a clean pool

Posted 07-Jul-2014
The pool had an oily film. The staff at checkout was rude. We were called 3 times in 5 minutes about vacating the room. It was not a busy hotel.
2 out of 5
by A verified traveller from Alaska

Many problems

Posted 07-Jul-2014
Pros: Breakfast in the morning
Cons: carpets in general
Location: small mall and fast food
First night children upstairs jumping on the beds and floor until 10:30 at night, stains on the carpet in the hallway on the way to my room. Hallway really loud with noise at night.
3 out of 5
by leigh from oregon

Ok not sure if it was worth $90 a night

Posted 03-Jun-2014
The lobby was nice and they do serve cookies and milk 8-9pm that was pretty cool. The room was clean except for a stain or something on the floor. The shower curtain rod was kinda broken so it was hard to keep water from going on the floor. The pool was nice kinda cold though and the spa/hot tub looked like it had either some stains or it needed to be cleaned. I do not recommend their hot breakfast. I didnt try the waffles or cereal but the eggs were watery and only tasted ok with ketchup and I don't usually like ketchup on my breakfast. The potatoes were spongy and watery and cold inside. the sausages were ok. Like I said not sure if it was worth the price. The staff was friendly though. And it is close to wild waves that's a plus.
3 out of 5
Recommended
for Everyone
by vanessa

Staff was nice and informative

Posted 25-May-2014
The trip was fine. The area is very green and pretty I was there for business so I didn't really see the area more then drive around. Traffic is bad most of the time.
4 out of 5
Recommended
for Everyone
by Scott from Washington

Nice hotel

Posted 19-May-2014
We stayed 2 nights and enjoyed everything they had to offer.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pretty good for a one night stay

Posted 14-Apr-2014
Stayed one night there the room was alright. But the bed was excellent and the TV was big size. The staff was excellent very nice and courteous. I came in after the concert and asked for a latter stay and they were more than welcome to it. All is all its a nice place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Federal Way

Posted 03-Mar-2014
Pros: The desk staff was very friendly and helpful.
Cons: Carpets were very dirty.
Convient hotel for our purposes.
4 out of 5
Recommended
for Everyone
by Diane from Eastern Washington

Check in too long-computer needed rebooted.

Posted 25-Feb-2014
Pros: It was clean and quiet.
Cons: The SIGN...I missed it the first time driving by. It was dark and no sign right on the street where we should turn in.
Location: Odd, it's rather hidden behind a street front restaurant and business.
The night gal was so pleasant and I felt terrible for her but the computer was just not working correctly. The next shift person not nearly as pleasant but she got the job done for the check out the following morning. I did mention to her that our room had no TV remote control and she was quite unconcerned. On Expedia I attempted to reserve 2 rooms but only 1 went through so I still had one room to do manually.
5 out of 5
Recommended
for Everyone
by business travel from wa

Good location

Posted 15-Feb-2014
Great staff, good location central to many activities!
5 out of 5
Recommended
for Business Travellers
by Habib from San Francisco

Posted 30-Jan-2014 on Hotels.com
Real nice place & clean. The only problem is that it's hidden