Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and Convenient

Posted 24-Nov-2014
Pros: The rooms were very large
Location: I am not sure about the location and things to do near by. I do know that it is about 10 minutes from the Tacoma mall.
I stayed here because I was going to a wedding for a friend. The rooms were spacious and comfortable. Check in and check out was quick and easy. The continental breakfast that was provided was convenient. I forgot something in my room and the staff was able to find it and mail it back to me the very next day, which I really appreciated. Overall I am satisfied with my stay here.
2 out of 5
by A verified traveller

Very noisy

Posted 23-Nov-2014
The staff were nice but the room was terrible. The door was missing seals, you could see into the room with door closed. The door was not very secure. Walls are paper thin, you could hear casual conversations on both sides and hallway traffic. The room smelled like cigarette smoke badly and it was a non smoking room! Location was great though.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lake Stevens, WA

Close to the Tacoma Dome

Posted 22-Nov-2014
We needed a hotel close to the Tacoma Dome. This isn't the closest, but was available. We took a cab to get there but after the concert there were no cabs available and so we walked. It was an easy walk and, although not in a very picturesque part of town, we were safe and it took about 15 minutes. And it was great to have breakfast available at the hotel the next morning. It definitely worked for us!
5 out of 5
Recommended
for Everyone
by A verified traveller

Good place to stay in Tacoma

Posted 13-Nov-2014
Really helpful staff, nice room, and nice breakfast bar. We'll be back! :-)
2 out of 5
Recommended
for Families
by A verified traveller

I liked the hotel because it was only 4 minutes

Posted 10-Nov-2014
I didn't like the kids playing hockey in the halls in front of my room until 9pm and then starting again at 7:30am. I got hit in the back of the leg with a hockey puck no I didn't get hurt but it was unnecessary that the kids were playing hockey in the halls. The hotel was fine it was only 4 miles from where I needed to be. I was very unhappy with the kids at 7:30am no I was upset with their parents. HOW RUDE!
4 out of 5
Recommended
for Everyone
by A verified traveller

Older but reasonably priced hotel.

Posted 25-Oct-2014
Pros: Price, location, breakfast.
Cons: Don't know how to get the "old" smell out but that would be nice. Bathroom could have been cleaner but was ok.
Location: Near Tacoma dome.
While it may be a smoke free hotel at this time, it obviously wasn't in the past. Halls and our room smelled of old smoke. Furniture a bit worn. Breakfast was nice. Room was very quiet. Bed and pillows very comfortable. Nice to have a fitness center.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Tacoma Dome!

Posted 20-Oct-2014
If you want to be close to the Tacoma Dome this is the place to stay
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver BC

Nice Hotel

Posted 20-Oct-2014
Pros: Quiet
Cons: To ensure all rooms are smoke free.
Location: Good location, close to many things including Emerald Queen Casino.
Stay was nice. Quiet and nice staff that worked there. Hotel claimed it was smoke free. However when we walked into our room someone had definitely been smoking in it. We called down just to ensure we would not be charged for it. They apologized and offered to move us or ozone the room to get rid of smell.
3 out of 5
by A verified travellerfrom wa

Posted 14-Oct-2014
Pros: Staff was friendly
Cons: All of above
Location: Ugly area, nothing to do nearby
Didn't think bath should open into kitchen, also location of closet was off kitchen. Water dripped constantly from bath, unrestful sleep. Breakfast lousy, so apples, bananas or any type of meat
4 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly, clean - but lots of freeway noise

Posted 28-Sep-2014
Pros: Friendly & efficient staff, clean, spacious, convenient, great price.
Cons: Better noice reduction on freeway side of hotel.
Conveniently located near the train station. Great price. Staff very friendly, with fast service. Room was clean and spacious. No microwave or mini frig. The only drawback is the freeway noise. I noticed that the windows in the lobby insulated traffic noise much better than in my room. I wonder if better insulated windows might be needed. The noise was so loud - only dulled by the airconditioner which is still noise - I would not stay on the freeway side again.