Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by George from Surrey BC

Close to Tacoma Dome

Posted 20-Apr-2014
This was the second closest hotel to the Tacoma Dome.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

George Strait Show at the Dome

Posted 15-Apr-2014
Pros: Cleanliness, helpful staff
Location: Good location to access the Tacoma Dome events
We easily found the hotel because of road signage, which was very helpful. Staff was informative about area shopping and freeway exits. I was disappointed that the lounge was closed when we arrived back from the Tacoma Dome.
2 out of 5
by A verified traveller

Sandwiched between I-5 and a railroad yard

Posted 04-Apr-2014
This hotel is right on I-5, and I mean right on I-5, and right behind it is a railroad yard. The room was OK, a lot of cracked drywall and dated interior. I can look past that but the mold in the bath tub is what got me.
2 out of 5
by A verified traveller

Not that great

Posted 23-Mar-2014
Pros: Friendly staff
Cons: Food in restaurant could be much better. Hotel needs repairs.
Location: Location easy to find.
Hotel was a good price. Staff were friendly. Hotel needs updating and renovations.
2 out of 5
by A verified traveller

Wonderful rooms.... But no parking

Posted 04-Mar-2014
We loved our room, but they had some convention at the hotel and all the parking was taken. It's a beautiful hotel, but not in the best area, so having to park way out back on some street in the rain wasn't good. I felt for the money, they should make sure their guests each have a parking space. But we did love our room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Tacoma Stay

Posted 27-Feb-2014
Cons: Noisy Furnace
it was ok nothing more to say. Heater was noisy. Late getting in
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 16-Feb-2014
Cons: Food service. The staff could be a little more attentive. Food was okay.
Great pet friendly hotel! It was cleaned, and the staff were very nice!
3 out of 5
by Emily from Salt Lake

Clean but not comfortable

Posted 13-Feb-2014
Pros: Closeness to freeway and clean.
Cons: Better breakfast, new beds, better climate control in rooms with heater.
Hotel was nice enough, clean, nice staff, easy to get to and close to freeway, but the room did not provide a good nights rest. The heater was super loud and would only blow cold air unless turned up to 80 degrees, and the beds were way too soft, and small (only 2 doubles in a room, not 2 queens). I woke up with a back ache. The free breakfast not all that great.
4 out of 5
Recommended
for Couples
by Robert from Hawaii

Convenient Excellent Staff

Posted 12-Feb-2014
Pros: Location , cleanliness and friendly. Very safe parking
Cons: Noisy HAC in unit and was slow to put out warm air. It was unusually cold for Tacoma (upper teens)
Location: Easy access to Museums, restaurants and Emerald Queen Casino
Convenient to I-5. Excellent complimentary breakfast, very clean. We spent 5 nights and enjoyed our stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is close to downtown

Posted 06-Feb-2014
Pros: Staff was excellent and the breakfast was good. It's easy to go any direction without getting onto the free. The cable TV was very nice
Cons: The mattresses could be updated
Good location but the mattress was a little lumpy