Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 27-Jul-2015
We always enjoy staying at Holiday Inn Express properties. The room met our expectations and the breakfast area was excellent. I don't mind dogs staying in the hotel, but wish other customers would not bring them into the breakfast area. Am amazed how people don't used common sense in hotels.
5 out of 5
Recommended
for Everyone
by A verified traveller

Within walking distance of the Tacomadome.

Posted 26-Jul-2015
Flawless check in and check out. Nice parking garage. Water pressure a little low on the 8th floor.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent budget hotel

Posted 20-Jul-2015
Pros: Location and parking garage Room was quite clean
Cons: More polite front desk personnel, focused on helping the customer, rather than being distracted by the phone or walkie-talkie
Location: Variety of restaurant less than 1/2 mile away Coffee shops near Easy access to the highway
Poor internet connectivity Thin walls No microwave in room One of the front desk ladies was snippy when I explained that I was having a problem with my room key. She said "maybe your not using your card right." The light turned green and one would expect the door to be able to open afterwards. Either way eventually I got the door open. The ladies running the morning breakfast though were very friendly and helpful.
2 out of 5
by A verified traveller

Very much in need of a housekeeping over hall.

Posted 20-Jul-2015
Common areas are semi clean and rooms don't fair too much better.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, central location

Posted 06-Jul-2015
easy to find, great location, beautiful rooms with beautiful views of Mount Rainier.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

trip to US Open

Posted 27-Jun-2015
Pros: a little pricey, but fine.
Had a great time. Hotel is in an up and coming area of Tacoma, within walking distance of shops, bars, and food.
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Nice hotel in Downtown Tacoma

Posted 18-Jun-2015
Pros: Location
Cons: Make the parking spaces wider and clean the carpets.
This hotel is centrally located, has easy access to the freeway and is within walking distance from some quality restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller from cahmere wa.

Nice view of the dome with Mt. Raineer in the back

Posted 16-Jun-2015
Everyone we dealt with from the hotel was great. Very informative and helpful with everything we inquired about.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Visit from Eastern Oregon

Posted 16-Jun-2015
This hotel was easy to find beautiful view from our room very clean and up to date good breakfast very small parking spaces in the parking garage staff on the 5pm shift sat June 13, 2015 not the friendliest but fast and accurate. Overall very pleasant stay. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Wonderful Summer Visit

Posted 14-Jun-2015
Pros: Location, room, parking WIFI.
Cons: NA
Location: Museum of Glass is amazing.
We used this hotel as home base for our trip to Tacoma & Seattle. The room was clean and very comfortable. Parking was free and we could come and go as we wished. WIFI was also free.